My gameshop also no news yet. Getting more gan chong as took leave on 19th
The store I preorder from also similar situation, no news & radio silence. No sms, no calls, no email. Nothing.
So I went to the store today & ask them if there's any update. They check & confirmed I'm in the first batch, can collect on 19 Nov onwards after 2pm. But they'll give specific timing to collect (eg. 6pm - 8pm). If don't want or not free, can collect another day like Fri/Sat.
They said they'll call all PO customers on Wed. So most likely, the store you order it from will inform you latest by Wed as well.
They mention a few things. Their store are allocated 80+ units only (Relatively small store, only 1 outlet in Sg). They confirmed zero stocks for walk-in customers. Next batch arriving next year in January/February. DualSense controller, I heard they have 4 stocks left. Accessories available in limited quantities.
While in the store, I saw some PS5 games like Godfall, NBA 2K21 etc. They've started selling it. But Demon's Souls, Spider-Man: Miles Morales they don't have it yet.