[Official] SingTel SIM Only Plans

[tankee531]

Singtel down for thousands of users, Downdetector shows​

Some Singtel customers experienced a service outage on the morning of March 16.

As at 10.51am, there were more than 5,200 reports of network outage for Singtel users, data from Downdetector showed. Downdetector tracks outages by collating status reports from a number of sources.

At 11.12am, Singtel in a Facebook post said some customers may be experiencing issues with their mobile services.

Customers should turn off their devices and turn them back on again to restore mobile services, said Singtel.

Singtel said: “Our engineers are investigating, and we will provide updates as soon as they become available.

“We apologise for the inconvenience caused.”

Singtel says only SOME users ...

 

[darkarn]

5G ok now on East side, 4G still down

 

[Lonelyoldman80]

It's still down at north side. No 5g at all .

 

[xiaofan]

SingTel Facebook post
*****

Update as of 12.01PM

Our engineers have identified the issue and rectification measures have been activated. Please bear with us as services stabilise.
In the meantime, customers may power off and restart their devices to help restore mobile connectivity. We apologise for the inconvenience caused.

—————————————————————————

We are aware that some customers may be experiencing issues with their mobile services. Our engineers are investigating and we will provide updates as soon as they become available. To restore the service, please turn off the device and turn it back on again. We apologise for the inconvenience caused. Thank you for your patience.

 

[amazingone]

Marina Bay side here, intermittent network connection with occasional network roaming to Telkomsel.

 

[xiaofan]

Just got 5G NSA back for my SingTel S$15.28 main line.

West area.

https://www.speedtest.net/result/a/11492958906

 

[tankee531]

mine's up too but speed is terrible

 

[Lonelyoldman80]

North side up liao. My priority plus plan speed .

 

[gapboy]

my corporate line has connection pass 5 minutes..

 

[tankee531]

still going up and down for my line

 

[maumu]

a lot of people missed their Grab lunch or Grab drive because of this outage

 

[Jurong640]

a lot of people missed their Grab lunch or Grab drive because of this outage

No necessarily if you have a secondary SIM on another telco. Best to have a redundancy in hand.

 

[maumu]

No necessarily if you have a secondary SIM on another telco. Best to have a redundancy in hand.

not sure how 'popular' is such a practice (secondary SIM). most people should only have one line...?

nonetheless, 5G is finally back for me.

 

[Lonelyoldman80]

Circleslife Just send me a email and took a dig at singtel maybe i should consider port over to them

 

[xiaofan]

not sure how 'popular' is such a practice (secondary SIM). most people should only have one line...?

nonetheless, 5G is finally back for me.

Maybe it is not yet main stream but I can see it getting more and popular now to have two or more SIMs, since the price has gone down a lot for SIM Only plans (especially from MVNOs).

Potential use cases:
1) One for work, one for personal
2) One for mainly local usage, one for backup and roaming (eight/SIMBA)
3) One for main usage and one for backup

 

[keenklee]

not sure how 'popular' is such a practice (secondary SIM). most people should only have one line...?

nonetheless, 5G is finally back for me.

IMHO.
I had multi-sim on 2 mobile phones. Then change to two SIM on two mobile phones. Then change to dual SIM on one mobile phone and single SIM on another. Finally 1 mobile phone dual SIM.

 

[xiaofan]

IMHO.
I had multi-sim on 2 mobile phones. Then change to two SIM on two mobile phones. Then change to dual SIM on one mobile phone and single SIM on another. Finally 1 mobile phone dual SIM.

You still have many plans.

In the end which two SIMs are used on the mobile phone? What are the other SIMs used on your 5G router?

 

[maumu]

y'all must be leading very complicated lives.. I only have two SIMs - one for home broadband and one for mobile. both go for the cheapest...

oh, I have a 3rd SIM... which is FOC (comes with Singtel broadband many years ago). it's 'parked' with my spare phone which I hardly get to use.

 

[keenklee]

You still have many plans.

In the end which two SIMs are used on the mobile phone? What are the other SIMs used on your 5G router?

IMHO.
Singtel 4G and Eight 5G.
I move Singtel Hi to x10-4g - this morning already like intermittent no network.
Circle.Life 5G in X50-5G.

 

[xiaofan]

SingTel Facebook Page
******
Update as of 8.55PM

All 4G and 5G mobile services have been fully restored. However, we understand that some customers may still be experiencing issues. We're sorry for the continued inconvenience.

To reconnect your device to the network, please try switching your device to airplane mode and back, or restart your phone a few times. This should reattach your device to the network and restore services.

If you continue to experience any issues, please call us at 1688 - our team is ready to assist you.

———————————————————————————

Update as of 7.09PM

We'd like to update that 4G and 5G mobile services have been restored.
We apologise for the inconvenience caused. Thank you for your patience.

—————————————————————————-

Update as of 3.28PM

During restoration, we encountered some technical issues which has resulted in a delay. We apologise for the inconvenience caused. Thank you for your patience. We will continue to provide updates in due course.
There is no evidence to suggest it is a cyber-related event.

—————————————————————————-

Update as of 1.18PM

Services are progressively being restored. We apologise for the inconvenience caused and thank you for your patience.

—————————————————————————

Update as of 12.01PM

Our engineers have identified the issue and rectification measures have been activated. Please bear with us as services stabilise.
In the meantime, customers may power off and restart their devices to help restore mobile connectivity. We apologise for the inconvenience caused.

—————————————————————————

We are aware that some customers may be experiencing issues with their mobile services. Our engineers are investigating and we will provide updates as soon as they become available. To restore the service, please turn off the device and turn it back on again. We apologise for the inconvenience caused. Thank you for your patience.