I'm sorry to hear you haven't received your "Ultimate Ears TripleFi ". It sounds your order may be lost in transit.
Normally I'd create a replacement order for you, but I can't do that in this case because the "Ultimate Ears TripleFi" isn't available anymore and only available from third-party sellers on our website.
Instead, I've requested a refund of $189.98, for the full amount of this shipment. You'll see the refund to your Visa in the next 2-3 business days. Once processed, you'll be able to see the refund here:
Normally I'd create a replacement order for you, but I can't do that in this case because the "Ultimate Ears TripleFi" isn't available anymore and only available from third-party sellers on our website.
Instead, I've requested a refund of $189.98, for the full amount of this shipment. You'll see the refund to your Visa in the next 2-3 business days. Once processed, you'll be able to see the refund here:


