[Official] TF10 Appreciation thread

KB

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I'm sorry to hear you haven't received your "Ultimate Ears TripleFi ". It sounds your order may be lost in transit.

Normally I'd create a replacement order for you, but I can't do that in this case because the "Ultimate Ears TripleFi" isn't available anymore and only available from third-party sellers on our website.

Instead, I've requested a refund of $189.98, for the full amount of this shipment. You'll see the refund to your Visa in the next 2-3 business days. Once processed, you'll be able to see the refund here:
 

KB

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lost in transit? fedex tracking shows the package wasn't even picked up!
 

randomguy123

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I'm sorry to hear you haven't received your "Ultimate Ears TripleFi ". It sounds your order may be lost in transit.

Normally I'd create a replacement order for you, but I can't do that in this case because the "Ultimate Ears TripleFi" isn't available anymore and only available from third-party sellers on our website.

Instead, I've requested a refund of $189.98, for the full amount of this shipment. You'll see the refund to your Visa in the next 2-3 business days. Once processed, you'll be able to see the refund here:

Really f-ed up.
 

iAHBEE

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lost in transit? fedex tracking shows the package wasn't even picked up!
I'll follow up with you to see if you've received the package after December 14, 2010. If you haven't received your package at that time, I’ll make sure to get a replacement or refund for you.


the cso didn't even wait despite saying this? :eek:
 

dexterooi

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Quite unlucky for me. A set I was going to get from a bro here came DOA.

Anyone thinking of selling theirs, do drop me a pm please.

I gave him the benefit of doubt.

It's quite hard to second guess these kinds of situations man.

I hope still can get a set from someone here. Missed out on this great deal as was helping a friend for his wedding.

how does the seller know that the phones are DOA if they are BNIB? :s22:
 

Randius

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complain complain complain...
luckily i ask them send tmr if nt will be waiting at home...

Not really wanna complain but since the CSO did agree to arrange then it should be fulfilled. Anyway, already re-arranged to have it delivered to workplace tomorrow morning. Hopefully no more mess-up tomorrow
 

victorchoo

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Not really wanna complain but since the CSO did agree to arrange then it should be fulfilled. Anyway, already re-arranged to have it delivered to workplace tomorrow morning. Hopefully no more mess-up tomorrow

fyi, singapore's call center only work from monday to saturday noon. weekends will be manned by m'sia call center. so... expectations need to be calibrated... :s13:
 
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