Official Xperia Z Thread

[reimina]

i thought its Phua cheespies.

Wow! Mind your language!

 

[tehnehneh]

under what condition will sony agree to do a 1 to 1 (either new or refurbished) exchange?

 

[maumu]

I too have sent a water damaged phone in to repair, kept hounding them to go look at it before the water corroded the parts. For whatever reason, they didn't inform me its ready (i checked the online status and it says its ready). Could it be because they don't want to spoil my weekend? oh damn man

u're lucky.

I called them up twice, on consecutive days. each time they said they'll get back to me within the day.

they did not.

i'm so not happy with sony atm. so much so that i'm about to jump ship to other brands with better after-sales support.

 

[Rashkae]

u're lucky.

I called them up twice, on consecutive days. each time they said they'll get back to me within the day.

they did not.

i'm so not happy with sony atm. so much so that i'm about to jump ship to other brands with better after-sales support.

The issue is not Sony... it's 6range holdings which is in charge of support.

 

[meggidodimus]

u're lucky.

I called them up twice, on consecutive days. each time they said they'll get back to me within the day.

they did not.

i'm so not happy with sony atm. so much so that i'm about to jump ship to other brands with better after-sales support.

keeping fingers crosse man seriously. Hope its not a case of
" Hi sir, we're calling to tell you that your phone is ready for collection because we can't repair it" due to my hounding.

 

[yhw22]

Anyone updated the latest firmware? For more than a week still no update available for Singapore.

 

[Fat_Bastard]

Sony just call me say they will exchange my phone for a new one. So happy.

Maybe because I handsome.




Dear Mr. Handsome,

This is to inform you that we have help you to write in to Sony regards of your comments. Sony have approved to replace new transceiver for you on a one time basis only.

In future, there will be no future warranty covered for any such cases happen again and also your phone is ready for collection at Bishan Service Centre.

Thank you & Best Regards,
Lynn Tan
https://www.facebook.com/lynn.tan.x

Senior Administrative Executive
Wealth Point Holdings Pte Ltd

 

[meggidodimus]

Sony just call me say they will exchange my phone for a new one. So happy.

Maybe because I handsome.




Dear Mr. Handsome,

This is to inform you that we have help you to write in to Sony regards of your comments. Sony have approved to replace new transceiver for you on a one time basis only.

In future, there will be no future warranty covered for any such cases happen again and also your phone is ready for collection at Bishan Service Centre.

Thank you & Best Regards,
Lynn Tan
https://www.facebook.com/lynn.tan.x

Senior Administrative Executive
Wealth Point Holdings Pte Ltd

wah so song, mine repair nia lor but cant be choosy, so long as my phone is working im fine.

anyone registered warranty thru E-warranty? i realised that they didn't give me the extended 3 months or whatsoever when i registered online. Saw on the box say got give extra warranty one leh

 

[saebino]

This is good service! We can all now rest assured that our problemetic phones will be solved and taken care of in a timely manner.

Good to see that the services are improving.

 

[tehnehneh]

Guys, is it really worth upgrading to Z1 from the Z? is the different noticeable if not heavy users (don use for gaming etc)?

 

[Fat_Bastard]

Guys, is it really worth upgrading to Z1 from the Z? is the different noticeable if not heavy users (don use for gaming etc)?

Judging from reviews, I think the most significant improvement is the battery.

Z's battery is not very good but the battery life for Z1 according to the reviews read seems really good.

I'm very tempted to upgrade also.

 

[maumu]

Sony just call me say they will exchange my phone for a new one. So happy.

Maybe because I handsome.




Dear Mr. Handsome,

This is to inform you that we have help you to write in to Sony regards of your comments. Sony have approved to replace new transceiver for you on a one time basis only.

In future, there will be no future warranty covered for any such cases happen again and also your phone is ready for collection at Bishan Service Centre.

Thank you & Best Regards,
Lynn Tan
https://www.facebook.com/lynn.tan.x

Senior Administrative Executive
Wealth Point Holdings Pte Ltd

handsome, how u email them one?

I think I need to do the same... they have not called me back since Friday and Saturday call. very disappointed.

share how u manage to get them to respond to you via email.

 

[ricochet]

The issue is not Sony... it's 6range holdings which is in charge of support.

It is a Sony issue after all. To a consumer in sg, buy Sony phone-> get lousy support (from Sony appointed erd party vendor) = marred the whole experience. people may just switch to other brand.

I myself encounter the slow service. the after sales experience makes me want to explore other options.

 

[meggidodimus]

handsome, how u email them one?

I think I need to do the same... they have not called me back since Friday and Saturday call. very disappointed.

share how u manage to get them to respond to you via email.

from my experience, they will just input in the system, 'called customer back', but in reality never call back at all.

what i did was i kept calling everyday to ask them to escalate and stuff like that. duno if it will help your case or not, but i didn't get a new phone unlike mr fat_bas3rd. haven't collected my phone yet also.

 

[dreamz13]

Guys, is it really worth upgrading to Z1 from the Z? is the different noticeable if not heavy users (don use for gaming etc)?

i tink u may notice smoother performance in general performance. As to whether it's worthy to upgrade or not, I feel that if u use the camera a lot, then probably yes. I'm a Z user too, would have upgraded if I'm loaded, but too bad I'm not.

 

[meggidodimus]

i tink u may notice smoother performance in general performance. As to whether it's worthy to upgrade or not, I feel that if u use the camera a lot, then probably yes. I'm a Z user too, would have upgraded if I'm loaded, but too bad I'm not.

would have upgraded if im loaded as well, but sadly im not. got another price plan that i can use for upgrade, so see how first ba. at time of release i remember my XZ was 300+ for the standard data plan, before any trade in. Wonder how much the XZ1 will be priced at.

 

[Fat_Bastard]

handsome, how u email them one?

I think I need to do the same... they have not called me back since Friday and Saturday call. very disappointed.

share how u manage to get them to respond to you via email.

online@wealthpoint.com.sg

I only emailed them. I never call them.

 

[hush66]

Guys, is it really worth upgrading to Z1 from the Z? is the different noticeable if not heavy users (don use for gaming etc)?

I'm currently using the Xperia Z, and have decided to upgrade to the Z1. My reasons for doing so:

1. The screen is definitely better than the Z. It looks more vibrant to me. I'm just hoping that the Z1 will function better than the Z under direct sunlight.
2. I use my phone quite a lot for music, so it's a huge plus that there is no more earphone flap.
3. Played with the Z1 for a while and I feel that it's a lot "speedier" than the Z.
4. Higher capacity battery should translate to longer battery life.
5. I don't use the camera that much, to be honest. But a dedicated camera button and the Timeshift-burst mode are useful features. I can also see that shots are taken at a faster speed, compared to the Z.

 

[bigbadber]

A little help please

Anyone knows of any shops that still sells Xperia Z and can recontract with Starhub at the same time?

Cos Starhub dont carry Z anymore

Thanks man

 

[hush66]

A little help please

Anyone knows of any shops that still sells Xperia Z and can recontract with Starhub at the same time?

Cos Starhub dont carry Z anymore

Thanks man

Suggestion: recontract with Starhub and get an iPhone 5S. Then sell off the 5S (high resale value now) and get the Xperia Z at non-contract price. If you're lucky enough to be able to get your hands on a gold 5S, you might even earn some money after selling the 5S and buying the Xperia Z.