hopefully those who signed up during the previous IT show will hve their fibre activated b4 this coming IT show.........if not will be damn very frustrated as new subscribers will be added and screwed up all the schedules
Opennet installion - share experience please
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- Start date
include weekends?
kiroro1986
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hi guys, i just receive the opennet letter that my block is fibre ready. so i called the singnet and upgrade my broadband to fibre. they are charging me $90 for the first installation TP.
is this normal? cuz as far as i heard 1st installation shud be free. 2nd TP is chargeable.
$90 for weekend installation, $140 for weekend installation.
is this normal? cuz as far as i heard 1st installation shud be free. 2nd TP is chargeable.
$90 for weekend installation, $140 for weekend installation.
1st offer suppose to be free unless your unit missed the free offer period
Installed my OpenNet today. There's two lines coming out from the termination box as seen in the pic, named as 1 and 2. Saw the person testing on line 1 only and he told me line 2 is for future use, not being tested now. Is this true?
zzedg3
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Installed my OpenNet today. There's two lines coming out from the termination box as seen in the pic, named as 1 and 2. Saw the person testing on line 1 only and he told me line 2 is for future use, not being tested now. Is this true?
Actually it's not true, as end user you can demand to test it. Since this TP belong to you home unit. Don't be caught by surprise when "the so called future" you find out there is defect with it.. and you can't use of sign up for another service.
*Don't ever sign the form of agreement if it's not to your basic requirement .. else regret will be there in the future
zzedg3
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it's too common to have this disappointment feeling, its not just you but most of the Singaporean or even anyone that signed up for Fibre service... Delay is a excuse, Reason is for delay .. n it keep going round n round .. to my advice.. just escalate to the management or even IDA to settle individual problem.
Punch them hard ... and you will get wad you punch ~~
ussr_1991
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Could it be the ONT installation fee (Thou shall not mixed up between OpenNet installation fee and ISP installation / activation fee)?
LiNuxIDIoT
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just checked that my blk is ready for fibre, but never receive any letter regarding the installation. so does that means I need to pay the installation fee? $480 o.0
The opennet contractor drop by today to find out why there wasnt any signal coming out from my opennet port. They discover that the wire was broken and said that if I want to get that fixed, I will have to pay $280++! The thing is that after it was fix by the opennet guy a few years ago, I didn't even touch it!
anybody had the same experience?
anybody had the same experience?
check with them whether they ever send letter to your place
tough one...........need to prove that u didnt break the cable...but how?
its been one month since open net install the terminal point, till now still no signal !!!!!
follow up twice with open net, the CSO said the team is trying to access a "ROOM" to activate the signal for the fibre. cannot give definite time on when it can be done.
Saying that they are unable to get permission to enter the "ROOM" to activate the point.
May I know what "ROOM" are they refering to?
follow up twice with open net, the CSO said the team is trying to access a "ROOM" to activate the signal for the fibre. cannot give definite time on when it can be done.
Saying that they are unable to get permission to enter the "ROOM" to activate the point.
May I know what "ROOM" are they refering to?
GlennHebe
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The contractor anyhow only....bluff u. If u nv touch the box after it was installed.... fiber broken they should rectify it free 1.
Question on resale HDB flats:
Taking over the resale flat, any possibility of checking the TP; since it seems repairs are costly and new owner has to borne?
Suppose main PC is in one of the study/bedrooms, is it advisable to totally move the TP into the room itself, rather than leave it in the living room near the entrance and just relay on cat6?
Taking over the resale flat, any possibility of checking the TP; since it seems repairs are costly and new owner has to borne?
Suppose main PC is in one of the study/bedrooms, is it advisable to totally move the TP into the room itself, rather than leave it in the living room near the entrance and just relay on cat6?
my TP is in the living room and i ran one cat5e cable to the study room for wired connection and the rest are using wifi
if they insist that users broke it then it a very difficult arguement
Does anyone know what this mean? Check on openet website, my block shows the same thing too!
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