Re-contract Singnet 10 Mbps?

[yoyolamefan]

called 67446776...
they said my wireless modem can support 15mbps... zzz
refused to give me free modem...

use the m1 $39 fibre exmaple... they say retention dept will call me within 3 working days...

actually if the online offer $38.95/mth for 15mbps got free modem (the toopid modem pix is there but contract put no have... )... i don't mind signing up... to save trouble etc...

I insist on a new modem since I only have one left... What if my last modem die on me? Can Sinknet come to my rescue for and resolve within 30min? I got no time for all these troubleshooting and follow up...

Sinknet should seriously restructure their marketing strategy...

 

[alisonfisher325]

Thanks for the suggestion touch me! I'll be using that

 

[touchme]

called 67446776...
they said my wireless modem can support 15mbps... zzz
refused to give me free modem...

use the m1 $39 fibre exmaple... they say retention dept will call me within 3 working days...

actually if the online offer $38.95/mth for 15mbps got free modem (the toopid modem pix is there but contract put no have... )... i don't mind signing up... to save trouble etc...

I insist on a new modem since I only have one left... What if my last modem die on me? Can Sinknet come to my rescue for and resolve within 30min? I got no time for all these troubleshooting and follow up...

Sinknet should seriously restructure their marketing strategy...

2wire cannot support 15mbps??
then why they offer without free new modem?

 

[Streetwise]

called 67446776...
they said my wireless modem can support 15mbps... zzz
refused to give me free modem...

use the m1 $39 fibre exmaple... they say retention dept will call me within 3 working days...

actually if the online offer $38.95/mth for 15mbps got free modem (the toopid modem pix is there but contract put no have... )... i don't mind signing up... to save trouble etc...

I insist on a new modem since I only have one left... What if my last modem die on me? Can Sinknet come to my rescue for and resolve within 30min? I got no time for all these troubleshooting and follow up...

Sinknet should seriously restructure their marketing strategy...

If I'm given a choice bet a `free' modem and rebate from Singnet, I would hve chosen the rebate and buy my own modem...as I'm not a fan of 2wire(check the forum here on 2wire and u understand why). Unfortunately, I'm always given a free modem....so to save money, use lor.

 

[g3n3tic_twig]

My contract will end this July, do you think it's possible if I try to upgrade from 10mbps to 15mbps for this few months?

Anyway, Singtel has been really kind to waive off not once, but twice, the re-location and activation of phone line.

Speed has been good (around 10-12mbps)... Dont have much to complain except the black 2wire will lose wifi signal if it's on for more than a day. Used to be fine even running for weeks, but now i think cannot liao haha...

 

[jas1701]

My contract will end this July, do you think it's possible if I try to upgrade from 10mbps to 15mbps for this few months?

Anyway, Singtel has been really kind to waive off not once, but twice, the re-location and activation of phone line.

Speed has been good (around 10-12mbps)... Dont have much to complain except the black 2wire will lose wifi signal if it's on for more than a day. Used to be fine even running for weeks, but now i think cannot liao haha...

Try changing the channel. Default is 6 if not wrong.

 

[touchme]

15mbps for $29 def. for 2 years only.

agreed on the good speed, even with bt at peak hours. Fiber at 10x speed no point w/o throttled bt.

Only problem i hv, is sleeping net access after long hours of inactivity. Needs modem reboot..but I guess it's SNet method of allocating bandwidth resources..

 

[dragonsballz]

This BB plan is still better than M1 Fiber at $39?

 

[yoyolamefan]

If I'm given a choice bet a `free' modem and rebate from Singnet, I would hve chosen the rebate and buy my own modem...as I'm not a fan of 2wire(check the forum here on 2wire and u understand why). Unfortunately, I'm always given a free modem....so to save money, use lor.

I agree with u... And currently I am already left with 1 working modem... I rather they give me another one so if it fails, I can switch over within 15-20min. I really hate calling their tech support and they take their own sweet time... zzz I got no time for all these...

 

[g3n3tic_twig]

Try changing the channel. Default is 6 if not wrong.

Yeah I fixed it at Channel 11. Still cannot, after some time my devices can't get cannot via wifi.

 

[Litmuss]

I decided to go for extreme fiber package after resigning the 10Mbps promo for the last 2 years. For those interested to turn to fiber, there's no activation or installation charges for existing also bb customers for extreme plans. And there is a small discount over the advertised price if you are a current singnet.

 

[touchme]

This BB plan is still better than M1 Fiber at $39?

m1 fiber, 2-digit kbps bt download speed during peak hours 7am-2am, so i heard.

 

[touchme]

I decided to go for extreme fiber package after resigning the 10Mbps promo for the last 2 years. For those interested to turn to fiber, there's no activation or installation charges for existing also bb customers for extreme plans. And there is a small discount over the advertised price if you are a current singnet.

can u elaborate on the offer and small discount?

 

[jas1701]

Before I re-con last month I did mention to ST CSO that if during my 1yr contract on this 10m ( $23.45 ), i decided to go for FO will there be any penalty charges. What was told to me is there will be no additional charges except the installation and activation fees.

 

[Litmuss]

can u elaborate on the oder and small discount?

For instance, new fiber customers signing up Explore home sports 50 should be paying $86.90. Current adsl bb porting over to extreme fiber only paying $78++.

Since I'm already with miotv sports paying around $30, quarterly analogue line charge $30 (1 mth $10) and my family every month pays additional $10 in usage, so it's like $ 50 already. So that translate the fiber bb to be $28. Quite worth lah, since can nominate 1 Singtel mobile line for annual upgrade. So 2 years can change phone twice. Buy and sell iPhone 5 and 6 also can back money. Lol.

 

[knave]

Just say u heard about 10mbps $23 plan blah blah, u will be transferred over to retention dept. In my case they said they would call me back and did so 3 days later.

I called last week and the retention department mentioned that someone will call me back, but it has been a week and there's no call... Looks like I have to call again

 

[rerear]

just did the 12 mth 23.45 10mbps for another year.... no need for retention dept and no FOC black modem this time.

 

[touchme]

just did the 12 mth 23.45 10mbps for another year.... no need for retention dept and no FOC black modem this time.

'just did' means just finish or just recontract? if latter, u mean cso sales offeru $23.45 without retention approval?

 

[ckchia88]

CLOSED..........contract transferred.


Anyone wish to take over the $23.45 plan. Can pm me for details.

http://deluxeforums.hardwarezone.co...ps-@$23-45-8-months-3647370.html#post64982765

 

[rerear]

'just did' means just finish or just recontract? if latter, u mean cso sales offeru $23.45 without retention approval?

just recontracted, without need for retention folks.