Re-contract Singnet 10 Mbps?

chankh70

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originalli the $23/mth offer is to retain those consumers who tried terminating their SNBB. but if u are lucky, the CSO may just give u the offer if u request for it.
Most holline CSO dun know about this plan. That why all the confusion here. If we want to terminating our SNBB, they will transfer us to the retention department which have this plan to offer.
 

temasekcity

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Most holline CSO dun know about this plan. That why all the confusion here. If we want to terminating our SNBB, they will transfer us to the retention department which have this plan to offer.

Lesson to learn:

Ask; you may get.
Don't ask; you never get.
 

touchme

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It's for the subscription of the Copper Phone Line.
Not for your usage.

It is billed every quarter (3 months) at about $27 ~ $30 per bill cycle.

So it translate to $10/month discount = NO need to pay subscription.

Receive my first month into my 2nd year contract. Was late 1 week in recontracting, explains some pro-rated charges.
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come to realise, not acty $10 waiver per month. It only applies for phone line, so 2nd & 3rd month bills may not exceed $10 airtime (norm), so technically only get $10 off every 3 months and free airtime on 2nd & 3rd months. Can somebody with 2nd & 3rd months' billing confirm?
 

liangtam

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Its $23.45. This deal dun need even consider one, you wont even get any similar such plan elsewhere.
Oh, anyone had any unwanted 'door stopper' or 'paper weights' to give away?
 

Ainorwei

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Actually I think its better for us to just ask the CSO to transfer our call to retention department straight away once you called the hotline

Call during office hours

Reason: Use the keyword "Terminate" for your answer when the CSO asked you

Outcome: 99% you will get the $23 plan


If you directly ask CSO about any "special" plans about broadband, either they are unsure, no clue, which you will definitely not get what you needed
 

Kiddream

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I think this deal at $23/month is a very good one. What's more it's only a 1 year contract and you get a free modem. Some people should just learn to be thankful and not act like they are being forced to recontract for this "promo".
 

ting

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Summary: People should take note for this promotion...

Officially, there is no $23.40 promotion if you call the hotline to recontract. It not even on their web page and their database. You can't blame the hotline staff for that.

You need to get them to transfer you to the retention department which have the authority to offer you this $23.40 plan.

Last of all, this is for re-contract only for existing customer. Only for broadband and not for MIO.

this is a great summary, helps clear the air for all those who don't bother to read.
 

chopper-mind

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The new 2wire black modem is really nice. Much better then my previous Linksys one. Is the modem full speed 300mbps or 150mbps for wireless N ?
 

ahyoo2002

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I just called 1688.

Was offered $23.45 for 10MBps with free modem but NO rebate.

Can anyone confirm the $10 rebate still valid?
 

Boltstorm

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i managed to get the $23+ offer.
easiest way is to email them through singtel website and tell them what u want.
they will call u back
 

orrb86

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anyway i manage to get myself recontract for 10mpbs at $23.45 today. Just simply email them using the feedback form over at their website. they will call u shortly. just mention that you are existing customer interested to recontract. and you recently heard there is some promo for 10mpbs at $23.45 via friend.
 

temasekcity

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Ready? Sad :(

Maybe should consider M1 fibre broadband 25Mbps plan at $39 with free home line since Singtel not keen to retain us?

Singnet = $23.45 + $9 = about $33 a month at 10Mbps.

Sign up 10 of their premium plans. You will over-ride us anytime.

cheap cheap ... S$2,000/mth only.
 
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