Customer Service needs improvement
There's goes my sign up bonus.
Make a purchased and used revolut card to make payment. Transaction successful, and waited for 3 days and no sight of the $10 sign up bonus.
Seek help thru the app, an agent Rita "was attending" me but yet kept posting the same statement asking how she can help me. Once posted my question, she pop a link stating the article may help. When I reply it won't help, the agent just left and a pop up msg stating agents are busy and will the waiting time is at least 1 hour.
I wonder will the card still work ... in Singapore already like that if go overseas ...
Was reading some articles and discovered some cases where ATMs in Europe swallowed the card, after one selected their choice of conversion and the ATM pop out a msg stating "Out of Order". No cash came out.