Revolut

sensei83

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Guys, how do I transfer money back to bank account? I keyed in all the required details BIC / SWIFT code (DBSSSGSGXXX), account number, First and Last name, toggled 'External Account', the transfer still failed multiple times....
 

savinmax

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Guys, how do I transfer money back to bank account? I keyed in all the required details BIC / SWIFT code (DBSSSGSGXXX), account number, First and Last name, toggled 'External Account', the transfer still failed multiple times....
Just tried out for DBS to self, no issues. Funds remitted immediately .
Swift is DBSSSGSG.

Also didn’t noted any ‘External Account’ option.
Just need to verify the recipient full name and optional birth year in the 2nd page then all good .
 

maumu

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I can't seem to toggle to allow online transaction upon creating the card... how ah? can't add the card to simplygo cos will fail at the enets page cos can't deduct the 10 cent for authentication.
 

lilynorm

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I can't seem to toggle to allow online transaction upon creating the card... how ah? can't add the card to simplygo cos will fail at the enets page cos can't deduct the 10 cent for authentication.
Did you check your card settings in the Revolut app? online transactions usually by default is set to enabled. But can double check. Maybe yours set to disabled.
 

maumu

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Did you check your card settings in the Revolut app? online transactions usually by default is set to enabled. But can double check. Maybe yours set to disabled.
no there's no settings yet available on the app for the card except the "Fully activate card" shown on the card icon.

is it because I've not yet activate the physical card?

cos I am trying to add the card to Simplygo so that I can immediately track my usage on public transport. but it can't be added as the $0.10 transaction didn't go through (cos the default is off for online transaction when I login to Revolut and check using browser).
 

lilynorm

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no there's no settings yet available on the app for the card except the "Fully activate card" shown on the card icon.

is it because I've not yet activate the physical card?
could probably be so.. the physical card should come quite fast .. so can fully activate card then register Simplygo.. if all else fails..
 

maumu

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could probably be so.. the physical card should come quite fast .. so can fully activate card then register Simplygo.. if all else fails..
Reason I want to ensure it's added to SimplyGo is so that all the transactions are recorded/tracked, in case need to make any claims for "missing exits" and stuff.
 

maumu

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understand that it takes 5 days or $15 for mastercard to show up on the revolut app transaction history...

but can I check how long does it take for the details of the rides to show up in SimplyGo? seems like it's not on the same day (like almost immediately upon disembarking)?
 

lilynorm

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understand that it takes 5 days or $15 for mastercard to show up on the revolut app transaction history...

but can I check how long does it take for the details of the rides to show up in SimplyGo? seems like it's not on the same day (like almost immediately upon disembarking)?
mine is immediate.. after the ride will be reflected. SimplyGo quite buggy and laggy most of the times tho.. but atleast it reflects in there and can make claims
 

hyperbole

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understand that it takes 5 days or $15 for mastercard to show up on the revolut app transaction history...

but can I check how long does it take for the details of the rides to show up in SimplyGo? seems like it's not on the same day (like almost immediately upon disembarking)?
Sometimes simplygo will not reflect until next day. Usually it's immediate. Nothing to do with revolut though, it's simplygo's problem
 

maumu

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mine is immediate.. after the ride will be reflected. SimplyGo quite buggy and laggy most of the times tho.. but atleast it reflects in there and can make claims
Sometimes simplygo will not reflect until next day. Usually it's immediate. Nothing to do with revolut though, it's simplygo's problem

thanks both for your replies... it's been more than 12 hours (next day) but it's still empty on my SimplyGo.. likewise it's not updated in the Revolut app (but for that I understand since it's a MC).

very wary about those 'missing exit' nonsense from past experience with SimplyGo so just want to make sure they keep track properly with me using Revolut for the first time.

anyway.. can only wait and see when it's either charged on the card or updated on SimplyGo (wonder when) :confused:
 

silverbomb

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thanks both for your replies... it's been more than 12 hours (next day) but it's still empty on my SimplyGo.. likewise it's not updated in the Revolut app (but for that I understand since it's a MC).

very wary about those 'missing exit' nonsense from past experience with SimplyGo so just want to make sure they keep track properly with me using Revolut for the first time.

anyway.. can only wait and see when it's either charged on the card or updated on SimplyGo (wonder when) :confused:
SimplyGo has improved much since their beginnings buggy stage. The updates on the portal/app will take mostly 1 day to update, and I have never encountered missing exit issues for more than a year or two. Just make sure that you take out properly, especially at MRT gantry where you may tap too fast after the previous person haven't fully exited yet.
 

maumu

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it's more than 24 hours (or like > 36 hours) and the SimplyGo is still empty. No transaction record at all.

Wonder what's wrong with the system.
 

Suleyman

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it's more than 24 hours (or like > 36 hours) and the SimplyGo is still empty. No transaction record at all.

Wonder what's wrong with the system.
Was the Revolut card registered for SimplyGo the one you used on MRT/bus? SimplyGo tracks by card number & won’t be able to tell if you use a different card Even if they are linked to the same Revolut account (eg you registered the online card but tap using the physical card).
 

maumu

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Was the Revolut card registered for SimplyGo the one you used on MRT/bus? SimplyGo tracks by card number & won’t be able to tell if you use a different card Even if they are linked to the same Revolut account (eg you registered the online card but tap using the physical card).
yes I registered the Revolut card with the SimplyGo app... then added the Revolut card to my smartwatch to tap.

it's the only card that is added to my smartwatch. No issue with tapping in/out. There was a -$0.10 pending charge shown on the Revolut app when I tapped in but nothing happened after I tapped out (and tapped in again subsequently).

as for SimplyGo app, completely empty under the card. so I can't see the tapping in/out and bus/mrt details that I took that day (which is Sunday).

maybe next round I'll use the physical card to tap in/out and see how...
 

maumu

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... my bus/MRT ride on 24th (Sunday) still not posted today (29th). Is it normal? It's only showing -$0.10 pending in the app.

Does the app also shows the breakdown of the trips like Google Pay?

my SimplyGo account still showing nothing for the card. TransitLink says we supposed to wait 7 days after card activation before adding a new card into the SimplyGo app. First time hearing this...

really crappy experience overall. I don't think I'll get to enjoy the 20% cashback for public transport for this month..

note: card was activated on 24th itself before it was used for the first time.
 

Trazora

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... my bus/MRT ride on 24th (Sunday) still not posted today (29th). Is it normal? It's only showing -$0.10 pending in the app.

Does the app also shows the breakdown of the trips like Google Pay?

my SimplyGo account still showing nothing for the card. TransitLink says we supposed to wait 7 days after card activation before adding a new card into the SimplyGo app. First time hearing this...

really crappy experience overall. I don't think I'll get to enjoy the 20% cashback for public transport for this month..

note: card was activated on 24th itself before it was used for the first time.
For Mastercard contactless bank cards, fare charges will be accumulated for up to 5 days or after a total of $15 is spent on transit fares, whichever is earlier.
 

maumu

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For Mastercard contactless bank cards, fare charges will be accumulated for up to 5 days or after a total of $15 is spent on transit fares, whichever is earlier.
24th to 28th is 5 days. Today is 6th day.
 
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