Samsung Galaxy Note 20 | Note 20 Ultra

[brownkai]

Hi guys, saw on lazada N20U new local set at $703. Good price?

It's seem a good price... I saw the price too and review seem good... Many commented brand new sealed set... Looking to buy one for my wife as she using note 10+ for 2 yrs... But see many have issue on the screen go black and green line...

 

[Shurikenger]

Sian max my note 20 ultra kena green line of death, Snapdragon version somemore

I wish they address the green lines or death and green tint lcd screen on their older phones s9+, note 20 and s20. Samsung force us to pay for lcd replacement after their warranty period and scrutinize every small dent and scratches on your phone while inspecting it when obviously it's their hardware.

 

[Glariel]

Sian max my note 20 ultra kena green line of death, Snapdragon version somemore

I wish they address the green lines or death and green tint lcd screen on their older phones s9+, note 20 and s20. Samsung force us to pay for lcd replacement after their warranty period and scrutinize every small dent and scratches on your phone while inspecting it when obviously it's their hardware.

you go update?
time to change s23u

 

[yesaka]

after endure single green line for 3 months, this morning...damn...another green line !!! now got 2 lines...

now scared will spoilt soon...will it ?? anyway to solve it without hard reset ??

if need to upgrade, which samsung better ?? prefer with the prn, too used to it...s21 ultra, s22 ultra or the flip or fold series ?? or get 2nd hand note 20 - though i think updates mayne no more already is it ??

 

[amazingone]

after endure single green line for 3 months, this morning...damn...another green line !!! now got 2 lines...

now scared will spoilt soon...will it ?? anyway to solve it without hard reset ??

if need to upgrade, which samsung better ?? prefer with the prn, too used to it...s21 ultra, s22 ultra or the flip or fold series ?? or get 2nd hand note 20 - though i think updates mayne no more already is it ??

The next big update for note20 series will be the One UI 5.1 but Android version will stuck at 13. No more major update after this.

 

[lanzhu60]

does tis model support esim and 5g?

 

[cwchek]

Kenna vertical green line on display right after firmware update reset for my Note 20 Ultra (immediately after HP resets from update), quite annoyed and sad.

Read that late last year many S20 series model kenna this issue and some people got theirs LCD replaced for free or discount. Spoken to C.S at Samsung member apps; recommended to do basic troubleshooting but no use... (line still there when in safemode)

Advising all bro and sis to take extra note when updating the firmware. (No better advice unfortunately)

Usual advice from C.S; to go Service Center have it checked out, I am not optimistic that Samsung will give free LCD replacement but worse is that there might be a "consultation" charge for out of warranty cases. Wish me luck guys.

Link for users who want to share their issue:
https://r1.community.samsung.com/t5/galaxy-note/note-20-ultra-vertical-green-line/td-p/17990896

 

[cwchek]

https://r2.community.samsung.com/t5/Galaxy-Note/Samsung-Note-20-Ultra-Green-line-issue/td-p/12349745

after endure single green line for 3 months, this morning...damn...another green line !!! now got 2 lines...

now scared will spoilt soon...will it ?? anyway to solve it without hard reset ??

if need to upgrade, which samsung better ?? prefer with the prn, too used to it...s21 ultra, s22 ultra or the flip or fold series ?? or get 2nd hand note 20 - though i think updates mayne no more already is it ??

Regarding getting green line fixed after factory reset or future firmware update, I saw a YT video speculating that the firmware upgrade may have cause the LCD module to overheat causing the green line.

By far i had observed most cases; victims claimed this happens shortly after firmware upgrade for their S20 series or Note 20 Ultra.

 

[yperic]

https://r2.community.samsung.com/t5/Galaxy-Note/Samsung-Note-20-Ultra-Green-line-issue/td-p/12349745

Regarding getting green line fixed after factory reset or future firmware update, I saw a YT video speculating that the firmware upgrade may have cause the LCD module to overheat causing the green line.

By far i had observed most cases; victims claimed this happens shortly after firmware upgrade for their S20 series or Note 20 Ultra.

Can share the youtube video.

 

[wolverine23]

My wife's note 20 U screen died, changed it at mistermobile because out of warranty,
Changed screen 1st Aug 2022.29 Sept 2022 screen died again.

Any other method to revive it? Phone is still ringing and vibrating also responds when removing the S-pen

How much to change screen?

 

[JAson1980]

Can share the youtube video.

confirm caused by firmware update. Can go to samsung service center to resolve it.

 

[JAson1980]

How much to change screen?

i think 300+ but use the pressing /tapping method to try and revive first.

 

[cwchek]

Can share the youtube video.

Here you go

 

[cwchek]

confirm caused by firmware update. Can go to samsung service center to resolve it.

Been there yesterday, got the standard company policy treatment.

Cut and paste from my Samsung Community post:
"
Visited Plaza Sing's service center yesterday 6 Feb 2023 regarding my Note 20 Ultra's green line issue.

Service center agent gave a scripted company policy reply; no warranty, there is no official announcement of such issue, the internet and community feedback is not sufficient to ask for an exception.

As that seems to be the limit on how the service agent can assist, i proceed to ask about formal assistance.

1. Checking the phone (OOW) will cost around SGD $30+, where they will identify if the issue is hardware or software; upon asking how does that help me, i was greeted by a awkward silence (not that i am optimistic, if they are able to identify or acknowledge it as a firmware induced induced issue)

2. Straight to LCD replacement; near SGD $400; 3 to 4 working days. No loan set so prepare a spare phone if going for it. This option is as good as sucking it up and accepting it is user's fault or wear and tear luck.

Both options are not acceptable to me and the agent could not do anything more for me. So i enquire how i could bring this issue up; i was advised to write in to their Samsung CEO email. With a disappointed heart, i left the service center.

It is at this point i questioned why i paid a SGD $1800+ premium for Note 20 Ultra...
"

Post link here: https://r1.community.samsung.com/t5...tra-vertical-green-line/td-p/17990896/page/10

 

[cc2mss5]

anyone got solutions for the green line? I kenna today. Sianz


Sent from somewhere out there

 

[dragonhole]

No solution. Trade up to s23 before kena green line.

 

[cc2mss5]

No solution. Trade up to s23 before kena green line.

kenna liao. how to trade up. haha


Sent from somewhere out there

 

[lcheowl]

kenna liao. how to trade up. haha


Sent from somewhere out there

You can try ask those mobile shop buying back 2nd hand handphone. Some may take in at around $200 for Note 20 U

 

[chobits]

kenna liao. how to trade up. haha


Sent from somewhere out there

I declared got green line when I buy Samsung S23 ultra from Samsung online store. They quoted me $305 after adding $200 overtrade. Now still waiting for my new phone.

At first my note 20 ultra stopped auto update, my hand itchy go set auto. Darned..

 

[chobits]

How much to change screen?

A hp shop quoted me $350.. Fml