Samsung replaces Galaxy Note 20 Ultra screen for free after green lines issue

[Toonsy92]

I have 1 line at the side, go service centre ask..

Quote me $400+.

Dafug.

 

[WhiteHunter]

I mean what did you say to them?

showed them the screen and asked for repair.

 

[tian_yibang]

So

how many of u all hvnt kanna green line yet ?

 

[blurwulf]

Samsung = something wrong.

 

[jeffrey745]

So conclusion is to avoid samsung phones?

 

[red line]

So conclusion is to avoid samsung phones?

My samsung phone no problem

 

[zheng]

What about Singapore got free replacement of the screen

​

A few days ago, a Galaxy Note 20 Ultra user (@CoconutShawarma) tweeted that their device started showcasing weird green and pink lines across the screen after installing a new software update. Now, the user has confirmed that Samsung has replaced the screen on their affected Galaxy Note 20 Ultra for free even though the phone was out of its warranty period.

Galaxy Note 20 Ultra’s display green line issue fixed for free​

The Galaxy Note 20 Ultra automatically started showing green and pink lines vertically across its display after installing the June 2023 security update. This issue happened in India, and this is not the first Samsung phone to struggle with this issue. Various other Galaxy smartphone users have complained about green and pink lines appearing automatically on their phone screens. However, there has been no official stance from Samsung about this issue yet. In fact, phones from other brands using Samsung Display’s OLED screens have also showcased this problem.

The Galaxy Note 20 Ultra user has now confirmed that the South Korean firm has replaced their phone’s OLED screen and even the battery for free, even though the device was out of warranty. It is probably because it is the company’s fault for not testing the software properly, or there could be an issue with the OLED screen.

It is good to see that Samsung cared about the user and replaced the display and the battery for free. However, if it is due to faulty software or display panel, Samsung needs to address the problem globally and do the same free replacement for all Galaxy users worldwide that have faced this issue.

https://www.sammobile.com/news/samsung-galaxy-note-20-ultra-screen-green-lines-issue-replaced-free/

how come sg alway fug up is area like this?

 

[standarture]

Not just Samsung, any phone using samsung OLED screens, even iphone, also kenna.

 

[WhiteHunter]

Not just Samsung, any phone using samsung OLED screens, even iphone, also kenna.

saw iphone 14 also kena. next time i buy samsung A14.

 

[Power Is Scarce]

So any news? I also have green line and want to know if can get free repair

 

[WhiteHunter]

So any news? I also have green line and want to know if can get free repair

provided no water and physical damage. send your phone to service centre for them to inspect.

 

[mubz96]

So any news? I also have green line and want to know if can get free repair

Age of ur phone? still covered under warranty?

 

[pwongkk]

Wait long long. Few years ago india samsung had a free screen replacement program for phones with green lines. I read some people in usa showed the india samsung report managed to get the screen replacement too on case by case.

Singapore samsung no chance at all

Sg service center unlikely is run by Samsung itself, likely some 3rd party companies.

The lesser service requests, the more they earn.

Where is the toothless tiger CASE? I'm sure they know of this, so why are they not demanding Samsung do the free replacement?

 

[Nevereatrice]

My s21 kena pink line recently. Curry la samsung! Not going to buy any more samsung. Switching to honor

 

[Eddied]

oneplus (under oppo svc centre) replaced my screen for free even when it's out of warranty, the green line was caused by one of the android updates

 

[WhiteHunter]

Age of ur phone? still covered under warranty?

foc repair even if no warranty as long no physical or water damage. if have then have to pay.

 

[CCCustom]

foc repair even if no warranty as long no physical or water damage. if have then have to pay.

Did you have to pay anything at all?

My phone is currently with them. They tell me the replacement screen is free, but they say my phone out of warranty, they will charge the labour for the repair … $54.

 

[red line]

My s21 kena pink line recently. Curry la samsung! Not going to buy any more samsung. Switching to honor

My s22plus no problem

 

[Nevereatrice]

My s22plus no problem

Sooner or later ...

 

[red line]

Sooner or later ...

My wife s21plus 3 years already no problem