Samsung replaces Galaxy Note 20 Ultra screen for free after green lines issue

[articland05]

buy xiaomi ba
nv got such issues before and much cheaper

 

[Vincentlow82]

SG consumer protection so weak that we should be grateful that companies like samsung are not charging us "consultation fees" just for referring the problem to them, let alone fix it gratis.

Some people buy local set with that 1 year warranty just to be screw by samsung. They even have the audacity to ask whether you buy their samsung care extended warranty if not you are screw to pay full price for screen, battery, motherboard. As if paying for a flagship model price is not enough for basic warranty.

Might as well buy export since "warranty" is virtually non existence.

 

[GBC]

I have same issue with Note 9 and S22+, both time Samsung replace the screen for free even when it's out of warranty period.

 

[Hello_Kitty]

I have same issue with Note 9 and S22+, both time Samsung replace the screen for free even when it's out of warranty period.

samsung phones so expensive, I am not surprised out of warranty they willing to do it for free

 

[clement.andre]

knn why Singaporean dont get free replacement since they are the problems

 

[firesong]

I had similar issue. No free replacement.

Switched to fruit phone

Likewise, had similar issues a few times, never replaced for free. Had to pay each time.

 

[Pearce]

Likewise, had similar issues a few times, never replaced for free. Had to pay each time.

This is unexpectable. It's not the user fault

 

[electronics]

This happened to me last year August.

Samsung staff said is my fault. Basically she meant is "user problem".

No free replacement.

Went to buy iPhone 14 about a month later.

Boycott Samsung forever. Hope they become the next Nokia.

 

[electronics]

Some people buy local set with that 1 year warranty just to be screw by samsung. They even have the audacity to ask whether you buy their samsung care extended warranty if not you are screw to pay full price for screen, battery, motherboard. As if paying for a flagship model price is not enough for basic warranty.

Might as well buy export since "warranty" is virtually non existence.

Even if with Samsung care, the replacement fee was around $150.

If without Samsung care and out of warranty, the replacement fee I was quoted was around $450.

 

[A-No-Ne]

and i thought my note 10 issue is bad (green screen discoloration), this is worse.

 

[amazingone]

This happened to me last year August.

Samsung staff said is my fault. Basically she meant is "user problem".

No free replacement.

Went to buy iPhone 14 about a month later.

Boycott Samsung forever. Hope they become the next Nokia.

iPhone isn't spared as well..

 

[electronics]

iPhone isn't spared as well..

Oh no

iPhone 14?

 

[amazingone]

Oh no

iPhone 14?

Yep it's an iPhone 14. Many of these green line screen occurred on an OLED screen.

 

[rachdanon]

My coming to 5 year Note 9 still fine.

 

[iamacow]

But hor, anyone with some hardware knowledge should know that this is 80% chance due to user dropping or hitting the phone and causing damage to the OLED display controller (there's 1 controller for ever line of display at the bottom of the screen. If you wack the screen, drop the phone, you may physically damage the controller and get your green line.
If it's the flex cable issue, it'll be one whole patch of the screen gone.

 

[hardindex]

my samsung monitor has black line at the bottom after warranty finish

 

[Hello_Kitty]

This happened to me last year August.

Samsung staff said is my fault. Basically she meant is "user problem".

No free replacement.

Went to buy iPhone 14 about a month later.

Boycott Samsung forever. Hope they become the next Nokia.

samsung will never fail like nokia, samsung is too powerful and big

 

[pwongkk]

Haha
Really pathetic
CASE or somebody should do a combined suit and force Samsung to do something

I doubt its a screen issue which has nothing to do.with Samsung

Class action suit

 

[Joseph12]

Class action suit

This should be done by consumer body

Cos if someone sues individually, Samsung may just pay him off due to nuisance factor

Singapore really pathetic under PAP

 

[mirukuboi]

Haha issit a special feature