U need to call up the CSO to dispute it. It happened to me last month when I disputed an online charge used at Accor website. CSO initially stated cannot do anything as the merchant was using some hotel MCC code....I did not buy it & insist to speak to the higher mgmt about it. They noted it down & the manager called me a couple of days later to explain. I told him it is unfair for consumers to know how merchant transact the charges. He later informed me that SCB will honor & rebate was given.
yes some effort needed...its couple of calls and persistence if u want to get the rebate.
yes some effort needed...its couple of calls and persistence if u want to get the rebate.
