Shopback

[CrashWire]

Shopback is quite dead isnt it? Since wuhanvirus

Their IT team is dead after today's 9/9 "sale". Down for 5+ mins.

Every year they scam users and investors into wasting their time, me included.

 

[Blahx-]

Now i only use shopback for shopbackgo deals.. until they can give better cashback

more useful than the rest

 

[tortoise18]

I'm not receiving any verification codes for email despite multiple attempts. Weird

 

[sansanjikikut]

We know the trust you place in us to safeguard your personal information. A few days ago, we became aware of an incident involving unauthorised access to our systems which contained our customers’ personal data. We are currently confirming which data has been compromised.

Received this email from them. Shopback kena hack?

 

[oceanicmanta]

ShopBack reports Unauthorised Access to System

From ShopBack email :

We know the trust you place in us to safeguard your personal information. A few days ago, we became aware of an incident involving unauthorised access to our systems which contained our customers’ personal data. We are currently confirming which data has been compromised.

As soon as we became aware of the issue, the unauthorised access was removed. We immediately initiated an investigation and engaged leading cyber security specialists to assess the extent of the incident and to further enhance our security measures. We are also collaborating with relevant authorities.

To date, we have no reason to believe that any of your personal data has been misused, however the possibility still exists. What we can assure you of is that your cashback is safe, and that your ShopBack account password is protected by encryption. Your credit cards are safe as we do not store your 16-digit card number or CVV on any of our systems.

You may continue to access your ShopBack account and use our services as business operations have not been affected by the incident.

We understand that this incident might raise some questions for you, and in this regard, we have established a dedicated email address, care@shopback.sg, if you would like to contact us. Please also refer to the customer FAQs on our website which has further details.

While your ShopBack account password is encrypted, you may wish to change it as an added precautionary measure. We also suggest that you do not use the same password on other digital platforms.

We recognise that this is unsettling news and we are deeply sorry for any inconvenience this might cause you. The security and privacy of our customers is of utmost importance to us, and we commit to taking all the steps we can to minimize the risk of a similar incident occurring again in the future.

Thank you
Team ShopBack

Customer FAQs
https://support.shopback.sg/hc/en-us/articles/360054141054-Customer-Notice-FAQS

Reset Password
https://www.shopback.sg/forgot

 

[IronMan123]

Time to remove your credit card/s from shopback.

 

[chongpang]

Time to remove your credit card/s from shopback.

Now remove too late as hacker already stolen the info, best to cancel the credit card used in Shopback to avoid fraudulent transactions.

 

[IronMan123]

Last time my friend CC charged by hacker in US when he linked his card to UBER Singapore. The UBER app last time cannot remove CC one and the payment cannot pay by cash. So F***k up !

 

[oceanicmanta]

their email mentioned CC but failed to also mention bank account info used to withdraw cashback

 

[peppermint7]

https://www.channelnewsasia.com/new...l-data-customers-access-unauthorised-13149344

They are still investigating what has been compromised

According to this article seems like cc details are safe. But personal particulars and bank acc may be leaked

 

[peppermint7]

Time to remove your credit card/s from shopback.

If removed, all ongoing cashback will be voided

 

[peppermint7]

their email mentioned CC but failed to also mention bank account info used to withdraw cashback

Bank acc don't think hackers can do much except deposit $ for us as Ang Pao?

 

[peppermint7]

Now remove too late as hacker already stolen the info, best to cancel the credit card used in Shopback to avoid fraudulent transactions.

That will be too many to cancel
Esp they encourages us to add so many cc for shopbackGo

 

[pohw0008]

Just put sms for any transaction.. then should be able to react fast if compromise??

That will be too many to cancel
Esp they encourages us to add so many cc for shopbackGo

 

[cscs3]

Time to remove your credit card/s from shopback.

Dear ShopBack Customer,

We know the trust you place in us to safeguard your personal information. A few days ago, we became aware of an incident involving unauthorised access to our systems which contained our customers’ personal data. We are currently confirming which data has been compromised.

As soon as we became aware of the issue, the unauthorised access was removed. We immediately initiated an investigation and engaged leading cyber security specialists to assess the extent of the incident and to further enhance our security measures. We are also collaborating with relevant authorities.

To date, we have no reason to believe that any of your personal data has been misused, however the possibility still exists. What we can assure you of is that your cashback is safe, and that your ShopBack account password is protected by encryption. Your credit cards are safe as we do not store your 16-digit card number or CVV on any of our systems.

You may continue to access your ShopBack account and use our services as business operations have not been affected by the incident.

We understand that this incident might raise some questions for you, and in this regard, we have established a dedicated email address, care@shopback.sg, if you would like to contact us. Please also refer to the customer FAQs on our website which has further details.

While your ShopBack account password is encrypted, you may wish to change it as an added precautionary measure. We also suggest that you do not use the same password on other digital platforms.

We recognise that this is unsettling news and we are deeply sorry for any inconvenience this might cause you. The security and privacy of our customers is of utmost importance to us, and we commit to taking all the steps we can to minimize the risk of a similar incident occurring again in the future.

Thank you
Team ShopBack

 

[cscs3]

If removed, all ongoing cashback will be voided

You either get cashback on your spending or you prefer other to spend on your credit card and you get only cash back?

 

[peppermint7]

You either get cashback on your spending or you prefer other to spend on your credit card and you get only cash back?

Like what @chongpang mention, now delete also too late. Whatever stolen is past tense. The thief already has a copy

 

[princessreiko]

So can still use this app or not?

 

[princessreiko]

If removed, all ongoing cashback will be voided

Really?
Why should it affect the cashback?

 

[jkohlc2]

Hosehbo now become like favepay

2nd visit onwards then cashback will kick in

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