SIMBA Telecom discussion thread

Cyborg

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Not sure if anyone replied, but I'll answer this.

1. Yes, payment for SuperRoam MY is every 90 days. There is no 30 days option.

2. Yes, every 30 days your data/call minute/SMS allowance will be refreshed to 130GB/10GB/etc.

3. If you don't want your phone number, just email them this form(https://www.simba.sg/static/media/Account-Termination-Acknowledgement-Form 02032022.a37ea02e.pdf) to terminate/don't make payment at all (but it will keep trying to charge your credit card every day for about 1 month straight). If you still want your phone number, just port out to another telco about a week before the next renewal to prevent getting charged the following month. (++ If you port out within 30 days of plan activation, you will get charged an additional $30)
Precise, easy to read and understand. 🙏
 

bryant_16

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Hi guys, it's been few years since I last tried TPG (Simba now). How is the reception now for Simba?
I used to have TPG and they don't work in underground MRT and certain shopping malls. How are they right now?
 

Cyborg

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Hi guys, it's been few years since I last tried TPG (Simba now). How is the reception now for Simba?
I used to have TPG and they don't work in underground MRT and certain shopping malls. How are they right now?
I believe Simba has made significant improvements over the years.
Hence, I will soon be porting over to Simba mid next month.
 

yusoffb01

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Hi guys, it's been few years since I last tried TPG (Simba now). How is the reception now for Simba?
I used to have TPG and they don't work in underground MRT and certain shopping malls. How are they right now?
with simba you are probably the only one that can still watch youtube in the morning rush hour underground mrt
 

caterham7

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Hi guys, it's been few years since I last tried TPG (Simba now). How is the reception now for Simba?
I used to have TPG and they don't work in underground MRT and certain shopping malls. How are they right now?
Since oct 2021
https://www.hardwarezone.com.sg/tec...4g-coverage-throughout-singapore-s-mrt-system
tpg cheapest plan is $5 for 20gb
Applicable if you are 60 and above
https://support.simba.sg/hc/en-us/a...-What-are-the-eligibilities-for-mobile-plans-
 

kaisoz

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Anyone know if I use a phone that is not that widely used (eg UMIDIGI or IIIF150 or OUKITEL etc), will run into issue of not being able to make/receive calls normally and have to be forced to use the SIMBA Voice app. which seems notoriously buggy as hell?
 

Cyborg

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Is it a must to use Simba Voice App for recently launched phones like Samsung S23 Ultra?
Thanks for your input.
 

Tomtoh

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Is it a must to use Simba Voice App for recently launched phones like Samsung S23 Ultra?
Thanks for your input.
No, but you will need to make sure your VoLTE is switched on in the S23 Ultra settings.

To navigate to there, it should be something like:
Settings > connections > mobile networks > enable 4G calls/VoLTE
 

Cyborg

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No, but you will need to make sure your VoLTE is switched on in the S23 Ultra settings.

To navigate to there, it should be something like:
Settings > connections > mobile networks > enable 4G calls/VoLTE
Thanks for your input.
I have just checked my phone and VoLTE is already enabled. (y)
 

kaisoz

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Anyone using Redmi Note 11/Pro/12/Pro on SIMBA with no issue?
 

yusoffb01

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Anyone know if I use a phone that is not that widely used (eg UMIDIGI or IIIF150 or OUKITEL etc), will run into issue of not being able to make/receive calls normally and have to be forced to use the SIMBA Voice app. which seems notoriously buggy as hell?
its not buggy. just pin the app so it doesnt close.
 

Cyborg

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I do understand that for MY130, it has to be done through online.
However, if I prefer to visit Simba's retail outlet, I wonder will the staff entertain me?
Anyone tried, care to share experiences? Thanks.
 
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