SIMBA Telecom discussion thread

[Captain89]

i got a question.. If i want to port over my 2 existing numbers to SIMBA, the User Account password am I able to create the same? Password is to be used to log in to MyAccount. Or needs to be different?

 

[kottty]

i got a question.. If i want to port over my 2 existing numbers to SIMBA, the User Account password am I able to create the same? Password is to be used to log in to MyAccount. Or needs to be different?

user accounts is yr phone number


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[hwsstx]

i got a question.. If i want to port over my 2 existing numbers to SIMBA, the User Account password am I able to create the same? Password is to be used to log in to MyAccount. Or needs to be different?

I ported over 2 Singtel numbers at the same time. For both I used the same password, email, Credit Card etc.
For Seniors Plan one person can hold up to max 4 Accounts.

07.00am - started port-in process from Singtel to SIMBA

11.30am - collected SIMs

11.05pm - Singtel cut me off

01.11am - port-in successful!

Very fast!!
... within 24 hours!

 

[win_man]

Did you on the volte?

The worst is if you also cannot receive incoming calls from those landlines ?

paiseh, not sure why his VoLTE was turned off. Now i enable it and can call already lol

 

[nethdale]

I switched to SIMBA in early February and paid for the SIM-Only 100GB using my credit card. I understand that SIMBA will bill me on 26 days something like this for next month cycle. Will they automatically deduct the next billing amount from my credit card? I can’t find to update my latest credit card details under profile. Thank you.
The following question is about another number, let's call it X. Although it has been activated and paid for, I haven't started using it or inserted it into the mobile phone. Perhaps is called a dormant line as the user is currently not in town and would be away for a while. Could I know how SIMBA will bill this mobile number X? Thank you.

 

[SongManKranji]

I switched to SIMBA in early February and paid for the SIM-Only 100GB using my credit card. I understand that SIMBA will bill me on 26 days something like this for next month cycle. Will they automatically deduct the next billing amount from my credit card? I can’t find to update my latest credit card details under profile. Thank you.

I am not sure whether can use recurring charges on your cc. I know I recharge my balance on simba app. They deduct from there.

 

[hwsstx]

I switched to SIMBA in early February and paid for the SIM-Only 100GB using my credit card. I understand that SIMBA will bill me on 26 days something like this for next month cycle. Will they automatically deduct the next billing amount from my credit card? I can’t find to update my latest credit card details under profile. Thank you.

If you input your Credit Card info when you Ported over, then deduction will be from there.

To update your Credit Card use this link - password is the one you input during Porting over.
https://novus.tpgtelecom.com.sg/novus-csm/tpgsg/index

 

[hwsstx]

The following question is about another number, let's call it X. Although it has been activated and paid for, I haven't started using it or inserted it into the mobile phone. Perhaps is called a dormant line as the user is currently not in town and would be away for a while. Could I know how SIMBA will bill this mobile number X? Thank you.

Don't use also pay

 

[TyL3r_DuRd3n]

Thanks a lot.
Just another question, does the SuperRoam 50GB comes with 1GB free roaming data to Group A countries?From FAQ, sounds like, all SIMBA roaming comes with Group A roaming but the promotional banner does not mention.
Can anybody with the plan verify?

What is SIMBA Roaming?​

SIMBA Roaming is created for global travelers, covering 123 destinations worldwide that can be accessed on all SIMBA mobile plans. You can stay connected with a valid SIMBA mobile plan as long as your destinations are within the roaming destinations covered by SIMBA.

All SIMBA mobile plans come with data roaming in up to 60 destinations listed in Group A. Click here to check out all SIMBA mobile plans.

Moreover, SIMBA SuperRoam Max subscribers can enjoy in-flight roaming allowance in their monthly mobile plan.

SuperRoam 50GB
(30D)​

130GB
50GB Roaming (MY)
10GB Roaming (AU, ID, MY, TH, TW, VN)
Unlimited Calls to Local Mobile
Free SMS to SIMBA Mobile
500 Local Fixed Line Minutes
300 IDD Mins
50 Local SMS
$20/30 days

 

[nethdale]

If you input your Credit Card info when you Ported over, then deduction will be from there.

To update your Credit Card use this link - password is the one you input during Porting over.
https://novus.tpgtelecom.com.sg/novus-csm/tpgsg/index

Thank you so much. Whoa they charged $1 for editing the details.

 

[nethdale]

Don't use also pay

I am aware of this situation. I have no alternative but to maintain the line's connectivity, and I have been doing so for the past 10 years.

 

[TyL3r_DuRd3n]

I think it is just a holding charge. it will be released to you in a few days' time.

 

[gaoqikai]

Hi all, do any of you have experience porting in from MyRepublic 5G to SIMBA?

I actually did once in May 2023. That time I chose "MyRepublic Mobile" at SIMBA site when indicating prev telco. Everything works.

This time I also put "MyRepublic Mobile". But port in failed, SIMBA says MR did not release my number.
I asked MR and they say should put "StarHub" instead. I find that confusing?

So did anyone share same experience? Thx

 

[Captain89]

I just ported over to Simba. Will the billing start date commence the day I collect my sim card or already started when i made the 1st payment when ported?

 

[hwsstx]

Hi all, do any of you have experience porting in from MyRepublic 5G to SIMBA?

I actually did once in May 2023. That time I chose "MyRepublic Mobile" at SIMBA site when indicating prev telco. Everything works.

This time I also put "MyRepublic Mobile". But port in failed, SIMBA says MR did not release my number.
I asked MR and they say should put "StarHub" instead. I find that confusing?

So did anyone share same experience? Thx

MyRepublic 5G is using Starhub network.

 

[hwsstx]

I just ported over to Simba. Will the billing start date commence the day I collect my sim card or already started when i made the 1st payment when ported?

Read the provided Critical Information from SIMBA.

 

[gaoqikai]

I just ported over to Simba. Will the billing start date commence the day I collect my sim card or already started when i made the 1st payment when ported?

If you port over, billing date will start on port success. So one or two days after you collect SIM

 

[gaoqikai]

MyRepublic 5G is using Starhub network.

Yes correct, but there is an option at SIMBA site to choose "MyRepublic" as the ex. But I just called and let SIMBA change to StarHub instead, see when they try to port again

 

[westie]

Is there any way to keep 1 from being logout from its mobile app?

It's super irritating to keep logging in with the OTP sms, especially when you are overseas and their sms doesnt reach you

Download TPG-lity app from Google playstore. Login using your password no need sms

 

[TyL3r_DuRd3n]

My SIMBA have, TPG-lity dun have. can share link or something.