SIMBA Telecom discussion thread

[crystalnox]

I think their Facebook site Simba Telecom tells it all. Likely more subscribers will go Facebook post than coming HWZ..

Older demographics due to the senior plan’s popularity.

 

[qhong61]

remember the silent majority. Those who are happy with it, are lurking all around and don't even bother to report their reviews.

Do you know any of your friends / colleagues / relatives that are using simba? I think they will give you a better picture of how simba performed. Sometimes i don't even believe the online reviews

My sister recommend heya

 

[ah_cleo]

just curious, how long you all take to receive the SIM cards, i applied on 17 Mar but until now haven receive.

 

[tanjimmy]

just curious, how long you all take to receive the SIM cards, i applied on 17 Mar but until now haven receive.

Cannot be so long, FB them

 

[tohchr]

just curious, how long you all take to receive the SIM cards, i applied on 17 Mar but until now haven receive.

I would recommend self collect, on the same day.

 

[ah_cleo]

i will wait for afew more days before i go down to collect.

 

[gaoqikai]

Now I’m in Bali, Indonesia.
SIMBA roaming only able to connect to Smartfren network. Indonesia’s no.4 network. Coverage is okay, not excellent

in SIMBA document says can connect to TSEL as well, but I’m unable to

 

[kbwang]

Now I’m in Bali, Indonesia.
SIMBA roaming only able to connect to Smartfren network. Indonesia’s no.4 network. Coverage is okay, not excellent

in SIMBA document says can connect to TSEL as well, but I’m unable to

Even the Japan roaming information not correct. KDDI VoLTE not working and Rakuten network not good kept dropping out

 

[dave2024]

just curious, how long you all take to receive the SIM cards, i applied on 17 Mar but until now haven receive.

Same situation; I didn't receive the SIM card after 7 days so I dropped them an email and they promised to resend. Another 7 days later, still yet to receive and dropped them another email. They told me to go down to their authorized service providers to pick up the SIM card myself at an additional $5. Pissed as hell at their 'service'

Was also informed that I can opt to cancel SIMBA service and stay with my current service provider but they won't refund the $10 paid as per their 'T&Cs'.

 

[meowbear]

just curious, how long you all take to receive the SIM cards, i applied on 17 Mar but until now haven receive.

I registered online on 08 Mar, asked for mail delivery.
They sent out on next working day, but it got lost.
Emailed them, they double-checked address (postal code problem ?) and was told to wait until 18 Mar.
Emailed them again on 18 Mar, they re-sent on 20 Mar.
Finally arrived on 25 Mar.

Very time consuming !
Cos each email reply from them takes 1-2 days.

When sim card arrived, I was happy.
Then disappointed again, cos couldn't activate.
Had to go to service centre.
Retail shop also cannot help.

Next day, went service centre.
The staff requested the activation & port-in.
Around 1am, the port-in was successful.

Really felt very let-down by the customer support, cos so much time wasted.
Even their hotline is an invalid number.

 

[dave2024]

Next day, went service centre.
The staff requested the activation & port-in.
Around 1am, the port-in was successful.

Really felt very let-down by the customer support, cos so much time wasted.
Even their hotline is an invalid number.

Did you have to pay extra at the service centre? Their so-called hotline is only for senior citizens; all other users have to email them or drop them messages in their FB page.

And can I confirm that your subscription only starts when the port-in was successful? Did they charge you for the time between 8th Mar to 25th Mar?

 

[dreamcast18]

Anyone used the roam Maxx aero service on flights yet? Any feedback? Thanks

 

[andrew_g]

thinking of getting simba for my tablet $10 100g not bad $12 200g
then the billion $ question:
will youtube jam / stuck / hang / disconnect no network / crash etc?
will simple web browsing jam / stuck / hang / disconnect no network / crash etc?
and also mention places, home, starbucks, mrt, malls etc.
tq in advance

 

[froztheart]

thinking of getting simba for my tablet $10 100g not bad $12 200g
then the billion $ question:
will youtube jam / stuck / hang / disconnect no network / crash etc?
will simple web browsing jam / stuck / hang / disconnect no network / crash etc?
and also mention places, home, starbucks, mrt, malls etc.
tq in advance

Dependent on where is the locations that you frequent.

 

[kaisoz]

signal down for me...... restarting phone not helping

knn

Now ok again..... looks like my area the SIMBA signal not steady...... sianz men

 

[meowbear]

Did you have to pay extra at the service centre? Their so-called hotline is only for senior citizens; all other users have to email them or drop them messages in their FB page.

And can I confirm that your subscription only starts when the port-in was successful? Did they charge you for the time between 8th Mar to 25th Mar?

No extra payment at service centre.

Yea, subscription started on 26 March.
The moment Simba service kicked in after Singtel port-over, Simba's SMSes came in, informing bill cycle, etc ...

 

[dave2024]

No extra payment at service centre.

Yea, subscription started on 26 March.
The moment Simba service kicked in after Singtel port-over, Simba's SMSes came in, informing bill cycle, etc ...

Thanks for the information. My billing cycle with my existing service provider GIGA is 15th of every month so I was thinking of timing the port-over on 10th Apr. Doubt if I port over today, GIGA will pay me back for the days not used

 

[meowbear]

Thanks for the information. My billing cycle with my existing service provider GIGA is 15th of every month so I was thinking of timing the port-over on 10th Apr. Doubt if I port over today, GIGA will pay me back for the days not used

In that case, best you get to a Simba retailer to register & get the sim card. That way, your port-over should be either that very night or the next night.

Won't have irritating mis-haps/mis-timing like some of us who did online registration & sim delivery .

 

[weiyang76]

1 week plus into SIMBA.

Here's some ratings!

1. 5G - Great 4/5 (well no one in singapore has perfect signal so far)
2. LTE/4G - Fantastic 5/5 (even if i'm getting 1 bar for that few deadspots in the meeting rooms, i'm still connected to browse social media and send messages)
3. 2GB Free Roaming in Malaysia - Great 4/5 (fantastic 5G & LTE from Tuas -> Eco Botanic -> Bukit Indah -> Gelang Patah) Data reported is accurate!
4. Calls (WhatsApp or Direct) 5/5 - Always connected quickly without waiting for signal even with 5 bars on M1.

I have nothing negative about SIMBA thus far, only hearing people moving away from M1 (terrible experience) and Singtel (low value for cost) to SIMBA.

 

[1l92041H]

Does simba allow transfer of esim from iphone to new iphone?

Or must go down service center to generate new QR?