SIMBA Telecom discussion thread

[sallybee]

Senior plan is postpaid, have to stay 2 months or pay fee of $30 for early termination.

Meaning to say she will have to go top-up $5 again ya , since she did that the first time already .

So once this time is done , she can terminate at the end of the period right ?

Does she still have to write in or like the Simba lady at a random handphone shop told us , just let it lapse. After 30 days no payment ,it will auto cancel ?

 

[froztheart]

Meaning to say she will have to go top-up $5 again ya , since she did that the first time already .

So once this time is done , she can terminate at the end of the period right ?

Does she still have to write in or like the Simba lady at a random handphone shop told us , just let it lapse. After 30 days no payment ,it will auto cancel ?

Yes, 2nd month of service, before 25th day, please request for termination/port out.
Can let it lapse too, but suggest to write in so that there is no future repercussions if want to sign up for SIMBA again.

 

[sallybee]

Yes, 2nd month of service, before 25th day, please request for termination/port out.
Can let it lapse too, but suggest to write in so that there is no future repercussions if want to sign up for SIMBA again.

Ok thanks for the advice. We didn't really know about all these .

 

[Nakedtoes]

Those using esim.. If u need to switch phone then how to transfer esim. Over?

 

[Jurong640]

Those using esim.. If u need to switch phone then how to transfer esim. Over?

Currently if want switch esim, still have to go service centre to get new esim.

 

[threestageleastsquares]

Probably the sim card is faulty, had the same problem before. I will get "No service" intermittently. Need to change to airplane mode and back to fix.

Their CS told me go down to their service center to change for free

An update on this: I popped out the SIM card, wiped it with some IPA, and popped in back in. No more issues reported.

 

[Mila Azul]

Issit just me?

When I'm at east coast park, tanah merah and changi my signal will drop and change to indo network...


Other than switching off data roaming what else can I do to prevent my phone from getting to other network and getting unwanted mobile charges?

 

[Nakedtoes]

Currently if want switch esim, still have to go service centre to get new esim.

Yeah si bei troublesome.. Somemore esim need extra $5..knn if I know simba so scamming wun take esim.

 

[froztheart]

Yeah si bei troublesome.. Somemore esim need extra $5..knn if I know simba so scamming wun take esim.

Its good for those that does not need constant eSIM changes for now, though not justifiying the $5 charges and requiring to head down to KB service center.

 

[Velton]

That's why I still use phyiscal SIM.

 

[wikising]

If the phone has 2 physical SIM slots tray, eSIM is not so desirable.

 

[cracker]

Hi , just ported over to simba.
i am using the postpaid $12 plan.

Question is for postpaid plan do i need to put money in the “Account Balance”?

thx

 

[SongManKranji]

Hi , just ported over to simba.
i am using the postpaid $12 plan.
Question is for postpaid plan do i need to put money in the “Account Balance”?
thx

yes must pang money inside. They will deduct from Bal. Put 100 inside let them deduct




Life is v short. Ai song song kao tuas & Changi.

 

[cracker]

yes must pang money inside. They will deduct from Bal. Put 100 inside let them deduct




Life is v short. Ai song song kao tuas & Changi.

so the mthly charge will be deducted from the balance if we dun pay by other means?

 

[SongManKranji]

so the mthly charge will be deducted from the balance if we dun pay by other means?

Just make sure bal wu kao. Songz liao



Life is v short. Ai song song kao tuas & Changi.

 

[joesph]

so the mthly charge will be deducted from the balance if we dun pay by other means?

go shopee top up

 

[froztheart]

Hi , just ported over to simba.
i am using the postpaid $12 plan.

Question is for postpaid plan do i need to put money in the “Account Balance”?

thx

If your card is added, it will be deducted from the card.

 

[Ye_Rongtian]

If your card is added, it will be deducted from the card.

Not if there is enough balance to be deducted.

 

[ST9611]

I'm in the 3rd week into using Simba for my second line. Sporadically, there will be occasions when I could not call out; the call will be auto-terminated without getting the other side to ring. Toggling airplane mode off and on again make it work, most of the time. I read similar accounts in this thread.

To where? Same here. Tried calling NEA direct and no dial tone and cannot get through. Have to use the voice app.

Last time when it was TPG also similar issues. Some banks / govt agencies / companies cannot reach me at all.

 

[froztheart]

Not if there is enough balance to be deducted.

Yes,, of course wallet is the first priority for deduction.