SIMBA Telecom discussion thread

[twosix]

Agree.

Simba 4G :
B40 2300MHz - 40MHz - This is the bulk of Simba's 4G spectrum, if you can't make use of this band, your Simba experience will absolutely suck.
B8 900MHz - 10MHz - This is the most important band in SG to ensure coverage, as it penetrates buildings and covers open space better. No other telco has more than 10MHz in this band.
B38 2600MHz - 10MHz

Simba 5G :
n1 2100MHz - 10MHz - M1/Starhub 5G 15MHz, 3G 5MHz each. Singtel has 25MHz shared between 5G & 3G.
n78 3500MHz - 0MHz - Singtel 5G has 100MHz in n78, M1/Starhub 5G has 100MHz.
This is the reason why Simba 5G is totally outclassed by the traffic light telcos in 5G.

The lower 500MHz of 6GHz is wifi 6E, not related to this discussion.

This is good info but too technical to the layman. All they know is the speed is slow, or slower than other telcos. As more users get onboard, the jams will be heavier. Only way is for simba to increase the BW or get more bands and this is tough.

 

[twosix]

Apparently update web site is more difficult to update than sending for newspaper print.

newspaper ads reached more people faster, especially the older folks who still prefer to read papers. haha.

 

[twosix]

Today newspaper advertisement

Senior plan now has 100 IDD mins

EDIT: Checked using 1218, noticed $10 plan also added 100 IDD mins

the simba app still does not reflect the 100min IDD though. haha.

 

[sango65]

repost senior plan, not mine .. not "old" enough

Birds of paradise...

strange, although the senior plan is 80GB, it appears to be only effective in the next cycle (25 Sep).

there's no extra 60 GB data provided in the current cycle.

Er, how do you know it is for next cycle ? It is not appearing for you ?

if you look at the screenshot of the senior plan, although the data cap has increased to 80GB, there is no corresponding increase of 60GB data remaining. Cant be the senior use up 60GB data so fast and only left 7.7GB, so the data remaining is from the 20GB data quota.

So I guessing the 80GB data cap will only be available in the next cycle.

 

[gapboy]

if you look at the screenshot of the senior plan, although the data cap has increased to 80GB, there is no corresponding increase of 60GB data remaining. Cant be the senior use up 60GB data so fast and only left 7.7GB, so the data remaining is from the 20GB data quota.

So I guessing the 80GB data cap will only be available in the next cycle.

okay .. you can check again and update

 

[sango65]

okay .. you can check again and update

I dont have senior plan, so I just curious why simba is not generous in providing 60GB data in the current cycle.

 

[Ceschfab]

Samsung A6 is quite an old phone. I suggest getting a new phone. Since it's Samsung, get her a similar Samsung phone, like A15, A35 or A55.

Why new phone? Cos old phone does not support new security updates, very risky for old age parents, risk of virus and malware or scam.

If simba voice app does not work when receiving call, you might want to go to your phone settings, under default app settings, for call app, make simba voice app your default app for calling.

Are u saying for phones not compatible, using the simba voice app can make outgoing calls but when receiving, I need to make changes to phone settings?

check your account



Birds of paradise...

Thanks.

 

[Jurong640]

Are u saying for phones not compatible, using the simba voice app can make outgoing calls but when receiving, I need to make changes to phone settings?



Thanks.

I am saying you need to make simba voice app your default call apps in settings.

On the other hand, it's not the best solution for long term, I'm suggesting you to get a new phone for her. Newer phones no need simba voice app. As I mentioned, these old phones does not receive any more security updates and software updates from Samsung. Hence, it is risky for anyone including seniors as the phone might be prone to virus, malware. Newer phones all come with lots of security functions and protection against virus and even spam calls. There are lots of options for samsung, got A15, A35, A55 to suit the budget. She's using Samsung, so it will not take long to get used to as its same interface. Hope it helps. You may use option 1 for now

 

[Ceschfab]

I am saying you need to make simba voice app your default call apps in settings.

On the other hand, it's not the best solution for long term, I'm suggesting you to get a new phone for her. Newer phones no need simba voice app. As I mentioned, these old phones does not receive any more security updates and software updates from Samsung. Hence, it is risky for anyone including seniors as the phone might be prone to virus, malware. Newer phones all come with lots of security functions and protection against virus and even spam calls. There are lots of options for samsung, got A15, A35, A55 to suit the budget. She's using Samsung, so it will not take long to get used to as its same interface. Hope it helps. You may use option 1 for now

very helpful advice. Thanks

 

[Jurong640]

Today newspaper advertisement

Senior plan now has 100 IDD mins

EDIT: Checked using 1218, noticed $10 plan also added 100 IDD mins

Nice. Their facebook feed also not updated. Maybe, their social media team was on leave or MC and didn't get the memo. Product team and print team was informed and pushed out the update

 

[EeeK]

You had difficulty with that phone at the beginning right ? What change was necessary to get it to work ?

yup, to the extend of using custom rom and alas it work by activating volte in the phone and manually entering the apns (thought apn is created automatically)

hopefully simba wouldn't change the plan to $10 if not my effort is wasted

 

[A7997A]

yup, to the extend of using custom rom

alas it work by activating volte in the phone and manually enter the apns (thought apn is created automatically)

Usually apn is automatic, but esp with older phones, sometimes manually changing it is necessary.
VoLTE also is another area that sometimes need to modify the apn.

Did just the apn alone work ? Or only on custom rom ?

 

[EeeK]

Usually apn is automatic, but esp with older phones, sometimes manually changing it is necessary.
VoLTE also is another area that sometimes need to modify the apn.

Did just the apn alone work ? Or only on custom rom ?

believe it's simba issue, my circles.life sim card works immediately after volte is activated on the phone

apns alone works but it's not 1 but 2 apns (ims and tpg)

 

[Jefflhlee]

believe it's simba issue, my circles.life sim card works immediately after volte is activated on the phone

apns alone works but it's not 1 but 2 apns (ims and tpg)

Partially it is Simba fault, but also partially the handset fault.

Because somehow Simba is not recognised when your handset perform a carrier check. That is why VOLTE don't work. For the 3 other Telco (and all other MVNO leasing the network from the 3 Telco), the carrier check will have no problem. As such, this is why all other Telco VOLTE works automatically. For Simba, you have to disable VOLTE carrier check in your phone.

Google different phone have different ways to do that. You have to Google it for your handset.

 

[El Hadji Diouf]

just receive an sms saying my $10 plan is upgraded with 100GB more local data + 2GB more roaming + 100 mins more IDD minutes.

hopefully it will not increase price as well.

 

[Bennychow722]

Ya I also received. But I checked the SIMBA app. Only roaming data increased. Local data is still 100gb.

 

[jackiehuat]

Hmm I just intiated porting out last night to Eight and they increase the data. Haha

 

[gapboy]

Hmm I just intiated porting out last night to Eight and they increase the data. Haha

good or bad?

 

[tohchr]

Hmm I just intiated porting out last night to Eight and they increase the data. Haha

Just go and dun look back .

So that got one less person fighting for bandwidth.

 

[jackiehuat]

good or bad?

Less int roaming 1gb vs 2gb after upgrsde. But no need to tahan about Simba poor network coverage and it's only $8. Every month save a cup of ice coffee