SIMBA Telecom discussion thread

[lohsenglte]

Thinking of cancelling my TPG line

Receiving a lot of spam/scam/phishing SMS on my TPG line

nothing to do with tpg..even my current line using more den 15years also keep received those Spam..just keep block them when received them..slowly will less and less..the Spam is random one.the other way round my tpg new line number received less Spam.


Read HWZ Forum Rules!

Yes, they won't care who you are, just blast and scam anyone.
If they manage to scam just 1 out of 10,000 calls, it's alr thousands in profits.

 

[Shion]

nothing to do with tpg..even my current line using more den 15years also keep received those Spam..just keep block them when received them..slowly will less and less..the Spam is random one.the other way round my tpg new line number received less Spam.


Read HWZ Forum Rules!

Yes, they won't care who you are, just blast and scam anyone.
If they manage to scam just 1 out of 10,000 calls, it's alr thousands in profits.

Thanks both.

I receive no spam on my Singtel line before

 

[gregory_choo]

Thanks both.

I receive no spam on my Singtel line before

my singtel line has tons of scam call and SMS.

 

[Habrosus]

Thanks both.

I receive no spam on my Singtel line before

I'm on ST, M1, and TPG. None is spared. Oh wait... maybe TPG got spared more or less, but the other 2 definitely got them.

 

[mccmmm]

More scams than usual mean you're chao active in all walks of life.

 

[twosix]

robocalls just dial from the 1st number to the last number, does not matter which telcos u r with. iphones can install sg govt's ScamShield app to block some of these calls, android dun have yet.

 

[gapboy]

most android phone have block functions for spam and those who haven't register their number on https://www.dnc.gov.sg/index.html it helps

 

[twosix]

most android phone have block functions for spam and those who haven't register their number on https://www.dnc.gov.sg/index.html it helps

spam/robocalls where got care about dnc registry?

 

[gapboy]

spam/robocalls where got care about dnc registry?

i am referring to telemarketing calls

 

[kazuki666]

Just tried checking for new numbers on the TPG app, numbers not very nice lor...

 

[newfrog]

Just tried checking for new numbers on the TPG app, numbers not very nice lor...

where to do this in the TPG app?

 

[duabuiji]

receive multiple TPG national day promo sms. any way to block their marketing sms on ios?

 

[Habrosus]

receive multiple TPG national day promo sms. any way to block their marketing sms on ios?

Me too, finding it very annoying.

It's the same source they use to inform about other non-marketing stuff as well, so you might miss other messages if block this contact?

 

[duabuiji]

Me too, finding it very annoying.

It's the same source they use to inform about other non-marketing stuff as well, so you might miss other messages if block this contact?

email their support cos cannot find any options to opt out of marketing sms but then no reply. LLST for the cheap $10 service.

 

[twosix]

email their support cos cannot find any options to opt out of marketing sms but then no reply. LLST for the cheap $10 service.

They respond back to me within 24hrs.

 

[marcho21]

How does the billing work? I paid thru CC during sign up. Have not paid for 2nd month, but rec email saying bill paid. Is it deducted thru my CC?

Could not open the Billing history on the app.

 

[Habrosus]

How does the billing work? I paid thru CC during sign up. Have not paid for 2nd month, but rec email saying bill paid. Is it deducted thru my CC?

Could not open the Billing history on the app.

You should see the billing in your credit card statement.

 

[Kayeesha]

I just switched from Starhub to TPG last month and note that there is no information regarding my usage in TPG's invoice. I emailed them on where to get this information and got an irrelevant reply about excess usage that is not part of the plan will be sent out in another invoice?

Anyway, I do see realtime usage when I log in via their website. However, I need past records. If this is not available to the customer, how am I going to assess if the current plan is really suitable or not. How about when I decide to switch to another telco, how am I going to be able to decide which plan to opt for without information on my usage pattern?

I would really appreciate some advice here. Thanks.

 

[twosix]

I just switched from Starhub to TPG last month and note that there is no information regarding my usage in TPG's invoice. I emailed them on where to get this information and got an irrelevant reply about excess usage that is not part of the plan will be sent out in another invoice?

Anyway, I do see realtime usage when I log in via their website. However, I need past records. If this is not available to the customer, how am I going to assess if the current plan is really suitable or not. How about when I decide to switch to another telco, how am I going to be able to decide which plan to opt for without information on my usage pattern?

I would really appreciate some advice here. Thanks.

They have tpg app...

 

[sadboy]

I just switched from Starhub to TPG last month and note that there is no information regarding my usage in TPG's invoice. I emailed them on where to get this information and got an irrelevant reply about excess usage that is not part of the plan will be sent out in another invoice?

Anyway, I do see realtime usage when I log in via their website. However, I need past records. If this is not available to the customer, how am I going to assess if the current plan is really suitable or not. How about when I decide to switch to another telco, how am I going to be able to decide which plan to opt for without information on my usage pattern?

I would really appreciate some advice here. Thanks.

https://www.tpgmobile.sg/sgapp

You can try and install the app. Anyway that all that TPG can offer from the APP.

(The APP demo video)