SIMBA Telecom discussion thread

C

CoolMax

Member
Joined
Nov 2, 2010
Messages
250
Reaction score
0
i am using SIMBA sim only 130gb (80gb + 50gb), how to switch to SIMBA MY130 plan (130gb + 10gb roaming to Malaysia), I still want retain my existing phone. Any idea and what are the steps ?
 
L

lohsenglte

Supremacy Member
Joined
Dec 13, 2013
Messages
8,082
Reaction score
463
CoolMax said:
i am using SIMBA sim only 130gb (80gb + 50gb), how to switch to SIMBA MY130 plan (130gb + 10gb roaming to Malaysia), I still want retain my existing phone. Any idea and what are the steps ?
Click to expand...
You have to port out and port back in.
There's no way out.
They just don't even have a change of plan mechanism.
 
L

lohsenglte

Supremacy Member
Joined
Dec 13, 2013
Messages
8,082
Reaction score
463
kelvinti said:
One time mafan only! Happy likes f### after ever! ;)
Click to expand...
If they launch even more attractive plans later, buyer's remorse again.

If they don't think about plan change mechanism (even if administrative charges apply), they would eventually lose customers since people are frustrated.
 
C

CoolMax

Member
Joined
Nov 2, 2010
Messages
250
Reaction score
0
kelvinti said:
One time mafan only! Happy likes f### after ever!
Click to expand...
lohsenglte said:
If they launch even more attractive plans later, buyer's remorse again.

If they don't think about plan change mechanism (even if administrative charges apply), they would eventually lose customers since people are frustrated.
Click to expand...
How to port out from SIMBA? My current SIMBA billing is monthly auto renewal. That say I switch to Gomo, I just need sign up with GOMO with keep existing phone no without cancellation of ongoing SIMBA plan? Gomo will settle the number porting with SIMBA ? I no need to cancel my ongoing SIMBA plan first before switch to Gomo?
 
twosix

twosix

High Supremacy Member
HWZ Insider
Joined
Nov 27, 2000
Messages
28,734
Reaction score
8,281
CoolMax said:
How to port out from SIMBA? My current SIMBA billing is monthly auto renewal. That say I switch to Gomo, I just need sign up with GOMO with keep existing phone no without cancellation of ongoing SIMBA plan? Gomo will settle the number porting with SIMBA ? I no need to cancel my ongoing SIMBA plan first before switch to Gomo?
Click to expand...

Just sign up a with the new telco/mvno. no need to care abt the existing one everything is automatic between the 2 telcos/mvno.
 
stillgottheblues

stillgottheblues

High Supremacy Member
Joined
Dec 31, 2011
Messages
31,393
Reaction score
3,533
Inside house the signal bar is weak (a few times no signal for less than 5 mins for the first few days). Other than that, seems good for the places I ususally go. Overall I am happy to switch over from other Telco where I had constant internet connection problems on the train in certain area.
 
L

lohsenglte

Supremacy Member
Joined
Dec 13, 2013
Messages
8,082
Reaction score
463
gapboy said:
One question does simba allow port in later if I get a new postpaid plan?


S22ultra
Click to expand...
No. It's clearly stated in FAQ.

stillgottheblues said:
Inside house the signal bar is weak (a few times no signal for less than 5 mins for the first few days). Other than that, seems good for the places I ususally go. Overall I am happy to switch over from other Telco where I had constant internet connection problems on the train in certain area.
Click to expand...
Feedback and show proof etc, preferably with multiple handsets (Good if can show the signal strength in dBm too). At least they can't deny and say it's your device's fault (very very usual for telcos to blame the device and not the network's fault).
 
stillgottheblues

stillgottheblues

High Supremacy Member
Joined
Dec 31, 2011
Messages
31,393
Reaction score
3,533
lohsenglte said:
Feedback and show proof etc, preferably with multiple handsets (Good if can show the signal strength in dBm too). At least they can't deny and say it's your device's fault (very very usual for telcos to blame the device and not the network's fault).
Click to expand...
I bother whether it's 1 bar or 5 bars as long as there signal. The no signal didn't happen after the initial first week.
 
S

sullycoin

Member
Joined
Oct 3, 2021
Messages
359
Reaction score
186
LameEntertainer said:
Not sure...I just dropped an email to their support, hopefully they reply, if not really need to go their service centre already...
Click to expand...
TPG/SIMBA's backend really leaves a lot to be desired tbh. My suggestion is to just go down to one of their service center & it would probably be sorted out in minutes.

FWIW, I opted to collect my SIM card at their store & was in & out in 2 minutes & the card (new line) was working almost immediately.
 
L

LameEntertainer

Senior Member
Joined
Dec 6, 2009
Messages
2,073
Reaction score
12
sullycoin said:
TPG/SIMBA's backend really leaves a lot to be desired tbh. My suggestion is to just go down to one of their service center & it would probably be sorted out in minutes.

FWIW, I opted to collect my SIM card at their store & was in & out in 2 minutes & the card (new line) was working almost immediately.
Click to expand...

do they have a main service centre? or I can visit any of their service centre listed? https://simba.sg/collect
 
mosmos

mosmos

High Honorary Member
Joined
Feb 25, 2001
Messages
174,773
Reaction score
8,195
stillgottheblues said:
Inside house the signal bar is weak (a few times no signal for less than 5 mins for the first few days). Other than that, seems good for the places I ususally go. Overall I am happy to switch over from other Telco where I had constant internet connection problems on the train in certain area.
Click to expand...
Oh, your hdb estate is a new one?

I encounter at bukit batok new bto site blk 4xx opp to hill
 
You must log in or register to reply here.
Important Forum Advisory Note
This forum is moderated by volunteer moderators who will react only to members' feedback on posts. Moderators are not employees or representatives of HWZ Forums. Forum members and moderators are responsible for their own posts. Please refer to our Community Guidelines and Standards and Terms and Conditions for more information.
Top