SIMBA Telecom discussion thread

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CoolMax

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i am using SIMBA sim only 130gb (80gb + 50gb), how to switch to SIMBA MY130 plan (130gb + 10gb roaming to Malaysia), I still want retain my existing phone. Any idea and what are the steps ?
 
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lohsenglte

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CoolMax said:
i am using SIMBA sim only 130gb (80gb + 50gb), how to switch to SIMBA MY130 plan (130gb + 10gb roaming to Malaysia), I still want retain my existing phone. Any idea and what are the steps ?
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You have to port out and port back in.
There's no way out.
They just don't even have a change of plan mechanism.
 
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lohsenglte

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kelvinti said:
One time mafan only! Happy likes f### after ever! ;)
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If they launch even more attractive plans later, buyer's remorse again.

If they don't think about plan change mechanism (even if administrative charges apply), they would eventually lose customers since people are frustrated.
 
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CoolMax

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kelvinti said:
One time mafan only! Happy likes f### after ever!
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lohsenglte said:
If they launch even more attractive plans later, buyer's remorse again.

If they don't think about plan change mechanism (even if administrative charges apply), they would eventually lose customers since people are frustrated.
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How to port out from SIMBA? My current SIMBA billing is monthly auto renewal. That say I switch to Gomo, I just need sign up with GOMO with keep existing phone no without cancellation of ongoing SIMBA plan? Gomo will settle the number porting with SIMBA ? I no need to cancel my ongoing SIMBA plan first before switch to Gomo?
 
twosix

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CoolMax said:
How to port out from SIMBA? My current SIMBA billing is monthly auto renewal. That say I switch to Gomo, I just need sign up with GOMO with keep existing phone no without cancellation of ongoing SIMBA plan? Gomo will settle the number porting with SIMBA ? I no need to cancel my ongoing SIMBA plan first before switch to Gomo?
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Just sign up a with the new telco/mvno. no need to care abt the existing one everything is automatic between the 2 telcos/mvno.
 
stillgottheblues

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Inside house the signal bar is weak (a few times no signal for less than 5 mins for the first few days). Other than that, seems good for the places I ususally go. Overall I am happy to switch over from other Telco where I had constant internet connection problems on the train in certain area.
 
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lohsenglte

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gapboy said:
One question does simba allow port in later if I get a new postpaid plan?


S22ultra
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No. It's clearly stated in FAQ.

stillgottheblues said:
Inside house the signal bar is weak (a few times no signal for less than 5 mins for the first few days). Other than that, seems good for the places I ususally go. Overall I am happy to switch over from other Telco where I had constant internet connection problems on the train in certain area.
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Feedback and show proof etc, preferably with multiple handsets (Good if can show the signal strength in dBm too). At least they can't deny and say it's your device's fault (very very usual for telcos to blame the device and not the network's fault).
 
stillgottheblues

stillgottheblues

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lohsenglte said:
Feedback and show proof etc, preferably with multiple handsets (Good if can show the signal strength in dBm too). At least they can't deny and say it's your device's fault (very very usual for telcos to blame the device and not the network's fault).
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I bother whether it's 1 bar or 5 bars as long as there signal. The no signal didn't happen after the initial first week.
 
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sullycoin

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LameEntertainer said:
Not sure...I just dropped an email to their support, hopefully they reply, if not really need to go their service centre already...
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TPG/SIMBA's backend really leaves a lot to be desired tbh. My suggestion is to just go down to one of their service center & it would probably be sorted out in minutes.

FWIW, I opted to collect my SIM card at their store & was in & out in 2 minutes & the card (new line) was working almost immediately.
 
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LameEntertainer

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sullycoin said:
TPG/SIMBA's backend really leaves a lot to be desired tbh. My suggestion is to just go down to one of their service center & it would probably be sorted out in minutes.

FWIW, I opted to collect my SIM card at their store & was in & out in 2 minutes & the card (new line) was working almost immediately.
Click to expand...

do they have a main service centre? or I can visit any of their service centre listed? https://simba.sg/collect
 
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stillgottheblues said:
Inside house the signal bar is weak (a few times no signal for less than 5 mins for the first few days). Other than that, seems good for the places I ususally go. Overall I am happy to switch over from other Telco where I had constant internet connection problems on the train in certain area.
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Oh, your hdb estate is a new one?

I encounter at bukit batok new bto site blk 4xx opp to hill
 
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