SIMBA Telecom discussion thread

[hkchew03]

Hi all,

1. I recently notice i can no longer call my Simba lines (I have 2 lines) from my home ViewQwest Voice (VOIP) line.
2. I contacted ViewQwest (who was very helpful and prompt), and they confirmed that the call went out but is BLOCKED by Simba. - I had no issue a few months ago so I don't know how this happened.
3. I called SIMBA hotline, machine told me that line only support Senior Plan and directed me to file inquiry online. Which i did.
4. I did not get a response from them, today 3rd day since email sent. So I enquire through their facebook chat.
6. They responded say: "Hi XXXX! Please note that VoIP is presently unavailable for all SIMBA plans"
5. My daughter fedback she can't get through my mobile from school general office line. The clinic I went to also told me they can't get me through my mobile.

I do not recall there is any form of announcement on this abrupt change and would like to know if anyone else is having the same problem ?

volte on?

 

[mingkiat]

Yes VolTE on.
I can make call to all numbers , including 3xxxxxxxx series VoIP number.
However i can ONLY receive calls from non VoIP numbers (i.e. other Simba, Starhub, Singtel & Sintel Landline)
My daughter used payphone in school also cannot get through

 

[shadez9]

Looking to port over to SIMBA 5G from MyRepublic. Is SIMBA plans all on 5G now? Any good the network? How about overseas? Thanks!

 

[krazyhippo]

Hi all,

1. I recently notice i can no longer call my Simba lines (I have 2 lines) from my home ViewQwest Voice (VOIP) line.
2. I contacted ViewQwest (who was very helpful and prompt), and they confirmed that the call went out but is BLOCKED by Simba. - I had no issue a few months ago so I don't know how this happened.
3. I called SIMBA hotline, machine told me that line only support Senior Plan and directed me to file inquiry online. Which i did.
4. I did not get a response from them, today 3rd day since email sent. So I enquire through their facebook chat.
6. They responded say: "Hi XXXX! Please note that VoIP is presently unavailable for all SIMBA plans"
5. My daughter fedback she can't get through my mobile from school general office line. The clinic I went to also told me they can't get me through my mobile.

I do not recall there is any form of announcement on this abrupt change and would like to know if anyone else is having the same problem ?

You need to feedback to IMDA about this ..

 

[twosix]

Looking to port over to SIMBA 5G from MyRepublic. Is SIMBA plans all on 5G now? Any good the network? How about overseas? Thanks!

Dun expect too much from their 5G.

 

[sgdividends]

Hi , how many days before the next billing cycle should I port out of Simba to another Telco?

I do not need to notify Simba and just sign up with another Telco right ?

Also, do you all find Simba speed is extremely slow since 2024? Opening coinhako and krispay is impossible using their network

 

[twosix]

Hi , how many days before the next billing cycle should I port out of Simba to another Telco?

I do not need to notify Simba and just sign up with another Telco right ?

Also, do you all find Simba speed is extremely slow since 2024? Opening coinhako and krispay is impossible using their network

I do it 2 weeks before the next bill.

 

[xonix]

Hi , how many days before the next billing cycle should I port out of Simba to another Telco?

I do not need to notify Simba and just sign up with another Telco right ?

Also, do you all find Simba speed is extremely slow since 2024? Opening coinhako and krispay is impossible using their network

You are currently on pg 496
See post #9,896 , pg 495.

 

[yusoffb01]

Looking to port over to SIMBA 5G from MyRepublic. Is SIMBA plans all on 5G now? Any good the network? How about overseas? Thanks!

its not as good as starhub 5g. try it.

 

[sgdividends]

Thank you ..paiseh bros and sis..

 

[froztheart]

Hi , how many days before the next billing cycle should I port out of Simba to another Telco?

I do not need to notify Simba and just sign up with another Telco right ?

Also, do you all find Simba speed is extremely slow since 2024? Opening coinhako and krispay is impossible using their network

"Please note that your account termination request will be processed within 7 business days. All unused credits in your SIMBA Wallet are non-refundable or exchangeable for cash."
https://support.simba.sg/hc/en-us/requests/new?ticket_form_id=12497541316377

 

[Nakedtoes]

Simba $10 100gb or Heya $10 100gb better?

 

[Jurong640]

Simba $10 100gb or Heya $10 100gb better?

Simba has unlimited outgoing mobile calls, heya has 300mins. Simba can call back home for free from overseas, while you can't for heya. Simba free 1GB data roaming supports over 50 countries, heya only 3.

Heya is backed by singtel network.

in the end is see what you need and what you demand

 

[Nakedtoes]

Simba has unlimited outgoing mobile calls, heya has 300mins. Simba can call back home for free from overseas, while you can't for heya. Simba free 1GB data roaming supports over 50 countries, heya only 3.

Heya is backed by singtel network.

in the end is see what you need and what you demand

Simba $10 is for malaydia roaming only leh.

 

[Jurong640]

Simba $10 is for malaydia roaming only leh.

no. Simba $10 is international 1GB.

Andorra, Australia, Austria, Belgium, Brunei, Bulgaria, Cambodia, Canada, China, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, French West Indies, Germany, Gibraltar, Greece, Guadeloupe, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Italy, Japan, Laos, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Malaysia, Malta, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Puerto Rico, Reunion (La) & Mayotte, Romania, Saint Pierre & Miquelon, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Kingdom, United States, Vietnam

 

[twosix]

Simba $10 is for malaydia roaming only leh.

No.. can roam in many countries.

 

[zenova]

Simba has unlimited outgoing mobile calls, heya has 300mins. Simba can call back home for free from overseas, while you can't for heya. Simba free 1GB data roaming supports over 50 countries, heya only 3.

Heya is backed by singtel network.

in the end is see what you need and what you demand

Simba IDD call is for $30 plan only right? Don't see it in $10 plan

 

[zenova]

I noticed Carousell takes forever to load. Any Simba user face the same issue?

 

[Nakedtoes]

no. Simba $10 is international 1GB.

Andorra, Australia, Austria, Belgium, Brunei, Bulgaria, Cambodia, Canada, China, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, French West Indies, Germany, Gibraltar, Greece, Guadeloupe, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Italy, Japan, Laos, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Malaysia, Malta, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Puerto Rico, Reunion (La) & Mayotte, Romania, Saint Pierre & Miquelon, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Kingdom, United States, Vietnam

Ok thx I see wrongly..

 

[ToonBlue]

I noticed Carousell takes forever to load. Any Simba user face the same issue?

I notice some apps take quite a while to load.