SIMBA Telecom discussion thread

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froztheart

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xdivider said:
qn for those who change to the $12 plan. if u are on the $10 and on the 25th u changed, are u paying for the remainder of the month or for next month. the terms say remainder of balance not refunded....
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Next month, balance of 5 days gone, its stated there.
New plan starts on the date you change plan.
 
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x3nor_S

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Can I check is there a minimum subscription for simba? (Ie some telco has 2 months commitment) Want to test out before committing as my main line.
 
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Unclemun

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Moratia said:
one month only la, when I use it as my travel Sim, I sign up and input my cancellation on the same day for end of cycle so it only runs for 1 month
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I think if not ported in, is one month. And yes I have also done that.
 
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wirelesslink

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Moratia said:
one month only la, when I use it as my travel Sim, I sign up and input my cancellation on the same day for end of cycle so it only runs for 1 month
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i thought min 30 days? means don’t need to stay until 30+1 days just request for termination on 30th day can already?
 
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hwsstx

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x3nor_S said:
Can I check is there a minimum subscription for simba? (Ie some telco has 2 months commitment) Want to test out before committing as my main line.
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I think go to one of those shops selling prepaid SIMs & buy one - 1 month, will be more efficient.

After a month just forget about it.
 
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froztheart

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Moratia said:
one month only la, when I use it as my travel Sim, I sign up and input my cancellation on the same day for end of cycle so it only runs for 1 month
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lol, next time you sign up back, you see whether they will ask for it. ;)
If its a throwaway number, sure, can just ignore it.
 
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dibromoethene

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GranDieu said:
I am using iPhone 12 pro and switched to Simba's eSIM yesterday. Was previously using their physical SIM with no issues. After switching, I realised iMessage and Facetime was not able to activate with my mobile number. It can activate with my Apple ID email but I do not use it as a primary ID for iMessage/Facetime nor do I want to.

Did some checks on my phone and found out the following:

- The "My Number" field in my iPhone cannot be edited (Settings -> Phone -> My Number)
- My mobile number is not shown under Simba eSIM entry on the eSIM list (Settings -> Mobile Service -> SIMs)
- The "My Number" field is blank in the Simba eSIM details (Settings -> Mobile Service -> SIMs -> "Primary" eSIM)
- There is a message under my registered mobile number in iCloud saying it is unavailable for iMessage and Facetime. Tapping on the "i" icon at the side will show more details i.e. This Phone Number Cannot Be Used by iMessage and Facetime. You must have a SIM assoicated with an Apple device for <my mobile number> to be used for iMessage and Facetime (Settings -> Apple ID -> Sign in & security -> Email & Phone Numbers)

I have tried turning off and on iMessage/Facetime multiple times but the spinning wheel does not disappear next to the eSIM label even after 1 night. Apple's help page on being unable to sign in to iMessage/Facetime says "If iMessage is on and a spinning gear appears next to your phone number, your device automatically attempts to verify your phone number. There is no need to repeatedly turn iMessage off and on.".

I have also tried several times to on/off the iPhone as well as do the reset with the volume buttons and holding down the power button until the Apple logo reappears.

From my research, it seems that for whatever reason, my mobile number is not associated with the eSIM as some deeper level. I can make and receive calls, get online, send and receive SMSs etc. with no problems.

I have contacted Simba via their webform for help but have yet to receive any reply yet.

Anyone can shed light on my issue?
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I have the exact same issue. Previously using physical sim no problem.

Their email “support” will eventually conclude that it is an apple issue.

Actually only simba esim got this problem.

Better not get simba esim. Costs $5 to change device also.
 
ekardo

ekardo

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is the $12 5GB roaming a promo or permanent?
I am getting mixed info from google...
 
andyhtc

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hwsstx said:
Per this link, it is permanent...
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Mine showed only 2.00 GB of roaming data subscribed.

I used quite a lot of data for WhatsApp and email on my laptop a few days ago in Johor.

So I should have less than 2.00 GB available but it still shows I have 2.00 GB unused.

My take is the new plan is not fully updated yet or there is a software bug in the app.
 
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hwsstx

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andyhtc said:
Mine showed only 2.00 GB of roaming data subscribed.

I used quite a lot of data for WhatsApp and email on my laptop a few days ago in Johor.

So I should have less than 2.00 GB available but it still shows I have 2.00 GB unused.

My take is the new plan is not fully updated yet or there is a software bug in the app.
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Can't you check how much Roaming data has been used?
 
twosix

twosix

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andyhtc said:
Mine showed only 2.00 GB of roaming data subscribed.

I used quite a lot of data for WhatsApp and email on my laptop a few days ago in Johor.

So I should have less than 2.00 GB available but it still shows I have 2.00 GB unused.

My take is the new plan is not fully updated yet or there is a software bug in the app.
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Congrats. You have unlimited roaming this month. Happened to me when i was in penang in jan. I use YouTube all the way. Still 2gb untouched.
 
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