SIMBA Telecom discussion thread

[hwsstx]

Interested to know experience for Giga port over to Simba(Senior) too.

Heard some failed porting experience , but I am wondering if the porting failure can be minimized by doing it in person at the service outlets (instead of doing online)? This is because the service rep. tends to do some checking (eg: check the port-in number validity and details such as account holder's name and compare against NRIC), so as to approve/finalize the porting request.

My experience ...I did online with NRIC verified online, collected SIM Cards from Service Center

07.00am - started port-in process for 2 mobiles from Singtel to SIMBA

11.30am - collected SIMs

11.05pm - Singtel cut me off

01.11am - port-in successful!

Very fast!!
... within 24 hours!

 

[MrUnderwear]

It makes no sense for SuperRoam max

Just found out that there have been revision of other plan to enjoy the same perks for international roaming.. Only in flight and you pay so much more

SuperRoam Max​

100GB
10GB Roaming (International + In-flight)
Unlimited Calls to Local Mobile
Free SMS to SIMBA Mobile
500 Local Fixed Line Minutes
300 IDD Minutes
100 Local SMS
_
$25 /30 days

SuperRoam 50GB
(30D)​

300GB
50GB Malaysia
8GB Roaming (International)
Unlimited Calls to Local Mobile
Free SMS to SIMBA Mobile
500 Local Fixed Line Minutes
300 IDD Minutes
100 Local SMS
$20 /30 days

SuperRoam MY @ 13 / mth​

200GB
10GB Malaysia
5GB Roaming (International)
Unlimited Calls to Local Mobile
Free SMS to SIMBA Mobile
500 Local Fixed Line Minutes
300 IDD Minutes
100 Local SMS
$39 /90 days

 

[lazy999]

To share an interesting point for my: StarHub Prepaid port-over to SIMBA Prepaid 100gb (50gb+50gb)......

On Day 1 (applied in person around 11am to request port-in): Paid $10 cash on the spot. Salesperson said that for other Telco's Prepaid port-in, I can only choose SIMBA's $10 Prepaid plan. After that, I sms'ed to 1218 and confirmed that I am on the SIMBA Prepaid 50gb (plus 50gb) plan.

On Day 2 (morning): Port-in was successful. I sms'ed again to 1218 and noticed my SIMBA plan has automatically changed to POSTPAID SIM-only 100gb SIMBA Plan. This "auto-upgrade" to "Postpaid" is really important, especially if considering to port-over to another Telco in future.

I went to the simba at suntec there. The salesman also told me other prepaid port in, can only apply for the $10 simba prepaid plan. Weird, the simba @ tampines one told me for giga prepaid port in, can apply for the $12 simba plan. I go ahead apply at tampines simba instead.

How come.different simba counter say different thing.

 

[barnabaskoh]

Only m1 singles and starhub plus simba has prepaid. Giga doesn't. That's why u can port in to $12 plan.

 

[buttertrade69]

Hi, may I know is there any customer service number for me to call because my mobile phone got disconnected since i change my plan 2 days ago. KNN received the sms to inform me that my plan has change but my phone got no service.

 

[joesph]

Hi, may I know is there any customer service number for me to call because my mobile phone got disconnected since i change my plan 2 days ago. KNN received the sms to inform me that my plan has change but my phone got no service.

try 692 all the way 0

 

[tohchr]

try 692 all the way 0

Reboot phone?

 

[lazy999]

Guys, quick check. After my number had been ported over to simba from giga. The giga service is auto terminated right?

 

[tohchr]

Guys, quick check. After my number had been ported over to simba from giga. The giga service is auto terminated right?

Yes. Will be terminated first and then SIMBA will be activated. SIMBA might not be immediate though.

 

[ekardo]

First time I pop in my Simba SIM card to my iPhone, no hotspot option found. Simba block hotspot?

 

[xRenol]

First time I pop in my Simba SIM card to my iPhone, no hotspot option found. Simba block hotspot?

It is due to iOS version.

What is the APN Setting for SIMBA?

 

[ekardo]

It is due to iOS version.

What is the APN Setting for SIMBA?

Thanks. This is helpful!

 

[tohchr]

First time I pop in my Simba SIM card to my iPhone, no hotspot option found. Simba block hotspot?

Setup APN and hotspot will appear.

 

[lhurgoyf187]

Hi, after adding eSIM to phone but before port in, the data services seem to be very slow? Can't call or sms on the eSIM too.

 

[barnabaskoh]

Hi, after adding eSIM to phone but before port in, the data services seem to be very slow? Can't call or sms on the eSIM too.

because you have no service until the number is ported in...

 

[lazy999]

Anyone using iphone 14 on simba? I helped my wife port over to simba from giga. I cant find the volte setting on her iphone 14. Now can't call out even on simba app. But got data, can surf net. Anyone know what is the problem? Apn is tpg alrdy

 

[thiamhui]

Anyone using iphone 14 on simba? I helped my wife port over to simba from giga. I cant find the volte setting on her iphone 14. Now can't call out even on simba app. But got data, can surf net. Anyone know what is the problem? Apn is tpg alrdy

https://support.simba.sg/hc/en-us/articles/4486822475801-How-do-I-enable-VoLTE

 

[lazy999]

https://support.simba.sg/hc/en-us/articles/4486822475801-How-do-I-enable-VoLTE

Thanks for the link

 

[ekardo]

This year no NDP promo on topping up?

 

[hwsstx]

This year no NDP promo on topping up?

Hopefully soon, & also extension of Seniors Plan

Last 2 years is 6/7 to 9Aug, so gotta be patient.

This CNY promo was 21Jan to 4Feb