SIMBA Telecom discussion thread

[hwsstx]

Can we call back Singapore when we are oversea using Simba ? I believe receiving calls and sms no problem while overseas.

It seems that roaming calls from and to SG mobile numbers are always free even with normal phone calls, without using Simba voice. Can anyone confirm?

Original words from https://support.simba.sg/hc/en-us/articles/4487047558681-Does-roaming-cover-calls-and-SMS :

1. Calls to and from Singapore do not have additional roaming charges.
2. Outgoing calls to any Singapore mobile number is free, while outgoing calls to a Singapore fixed line will be deducted from the plan’s Local Fixed Line Minutes allowance (Please add +65 if you are making calls to Singapore while roaming)

When I'm JB I get this part of an SMS

There are no roaming surcharges for all incoming and outgoing calls to Singapore. You can make calls to your visiting country at the prevailing IDD rates (simba.sg/IDD). Download SIMBA Voice App to stay connected anytime, anywhere.

 

[CPTMiller]

When I'm JB I get this part of an SMS

There are no roaming surcharges for all incoming and outgoing calls to Singapore. You can make calls to your visiting country at the prevailing IDD rates (simba.sg/IDD). Download SIMBA Voice App to stay connected anytime, anywhere.

Mean we dial normally a Singapore number eg 91234567 while overseas?

 

[tohchr]

Mean we dial normally a Singapore number eg 91234567 while overseas?

Add +65 in front of your SG number that you are dialing.

 

[hwsstx]

Mean we dial normally a Singapore number eg 91234567 while overseas?

+65

 

[yuri2]

wow. why did you get a second one?

I read the CIS, it's a recurring one though. I though they would allow you like pay for one month, then resume when you need say for 3rd month.

I got two SIM routers.

 

[jiaklormee]

Anyone used the shopee top up services to add credit to the $5 300GB data only plan? I read that an 8 digit service number will be given, which I assume will work like a normal phone number for top ups with these shopee sellers

$5 top up with 200coins cashback will be really great for a low cost alternative home internet plan

 

[cracker]

Mean we dial normally a Singapore number eg 91234567 while overseas?

check that Simba partners in that country if they require you to on volte else you won’t be able to call back.

 

[Habrosus]

Anyone used the shopee top up services to add credit to the $5 300GB data only plan? I read that an 8 digit service number will be given, which I assume will work like a normal phone number for top ups with these shopee sellers

$5 top up with 200coins cashback will be really great for a low cost alternative home internet plan

Same as mobile line, use the 8-digit in place of phone number. Give Shopee seller those 8 digits.

 

[joesph]

overseas call Sg no need add 65

 

[CPTMiller]

check that Simba partners in that country if they require you to on volte else you won’t be able to call back.

It seems Eight and Simba both offer plan with 6Gb data roaming. Also calling voice call back Singapore. Don't know which is better to buy.

 

[cracker]

It seems Eight and Simba both offer plan with 6Gb data roaming. Also calling voice call back Singapore. Don't know which is better to buy.

if purely for oversea usage... both their oversea partners offer pretty good coverage.
but if u want to factor in local usage as well........ the simba coverage in my office block is very bad.. so I am using eight to support in data..lolx.

I am using the Simba $12 plan which gives 7 GB oversea roam.....

 

[CPTMiller]

if purely for oversea usage... both their oversea partners offer pretty good coverage.
but if u want to factor in local usage as well........ the simba coverage in my office block is very bad.. so I am using eight to support in data..lolx.

I am using the Simba $12 plan which gives 7 GB oversea roam....

Thanks for informing.
The new line my planning mostly for my permanent local hotspot usage and if go overseas using as roaming usage.

 

[NickRevenge]

Is there a way to report deadzones?

 

[alex22]

IMHO.
I looking for alternative to VoLTE.

Simba have VONR?
Last i recall they dun

 

[alex22]

Anyone used the shopee top up services to add credit to the $5 300GB data only plan? I read that an 8 digit service number will be given, which I assume will work like a normal phone number for top ups with these shopee sellers

$5 top up with 200coins cashback will be really great for a low cost alternative home internet plan

Yes the math checks out right?
You try then u know how the speed and consistency is like right.

 

[Checkyrmed]

According to Simba their roaming partners for Malaysia are Celcom and Unifi. However, cant seem to find both providers this time, except for Digi and Maxis. Logging to Digi will not get the phone to work. Does the problem lies with Simba, as they need to put up an update with Digi?

 

[Habrosus]

According to Simba their roaming partners for Malaysia are Celcom and Unifi. However, cant seem to find both providers this time, except for Digi and Maxis. Logging to Digi will not get the phone to work. Does the problem lies with Simba, as they need to put up an update with Digi?

If you're in Malaysia now and can't find Celcom network in the list on your phone, that could mean Celcom isn't available where you are or at that time.

I've been roaming with my Simba SIM with Celcom network all this while.

 

[gapboy]

Is Unifi also using Celcom network? The main problem is no where to check whether there is an outage. Is Celcom still available or have they merged with Digi? If they have started the process, have Simba already updated with Digi? Lastly which provider partners with Digi, as they seem rather reliable.

https://support.simba.sg/hc/en-us/article_attachments/41092440502041 please check faq for local roaming partners for SIMBA

SIMBA Roaming Operators List (updated as of 12 Dec 2024)

(39)
Celcom (5G & VoLTE Supported)
U Mobile (5G & VoLTE Supported)

Google for more information for Unifi not Simba related

 

[alvinkhoo]

hi guys..if fill & submit account termination form is too hassle.
just removed my recurring card payment and use till last day of cycle also can right?


thanks

 

[barnabaskoh]

hi guys..if fill & submit account termination form is too hassle.
just removed my recurring card payment and use till last day of cycle also can right?


thanks

can but u wont be able to use that number again.