SIMBA Telecom discussion thread

T

tingcher

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Hi Folks, on senior plan, the inclusive data roaming allowance for China is 5GB (APAC) only or 5+3=8GB (APAC+Global) before the excess charges kick in?
 
beng035

beng035

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this simba, signed and activated early of the month last year. fast forward 1 year, my renew becomes 3rd week
week of the month mow.
 
BBCWatcher

BBCWatcher

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beng035 said:
this simba, signed and activated early of the month last year. fast forward 1 year, my renew becomes 3rd week
week of the month mow.
Click to expand...
Sure, that’s possible. The renewal occurs a few days in advance of the end of the cycle, the renewal cycle is 30 days (which causes a drift of 5 or 6 days per year), and if you ever switched plans you could’ve disrupted that 30 day cycle.
 
H

hwsstx

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Krabs. said:
i saw their webpage ...... main data 500gb for Singapore also apply in equal amount to a few regional countries
very pleased with that :o haven't try yet
not heavyweight user .... i think as long the connection can support basic apps and whatsapp video call is good enough ..... youtube is bonus
Click to expand...
For clarity...

Total 500GB is shared between Msia Indo Thai HK SG
 
A

akrguy

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I have been on the $25 plan all the time. Why suddenly does the app show I’m on the $18 plan? Another system glitch?
 
A

akrguy

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From SIMBA:

Your SIMBA 5G plan comes with FREE Rollover of unused data and minutes for up to 6 cycles. It simply means what you don't use, you don't lose. Just Renew your plan and enjoy. SIMBA 5G - Simply The Best! T&Cs apply
 
A

akrguy

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akrguy said:
I have been on the $25 plan all the time. Why suddenly does the app show I’m on the $18 plan? Another system glitch?
Click to expand...
Now the app shows the $25 plan, with 2x data allowances (1x for this cycle, 1x for previous cycle I guess)
 
U

ukey

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  1. The following shall be applicable to SIMBA mobile plans that offer Rollover Entitlement, which shall mean any unused mobile data, roaming data, or IDD minutes at the end of a renewal cycle of your mobile plan, that may be carried forward in accordance with the conditions set out below.
    1. Rollover Entitlement will be rolled over to the immediately following or next renewal cycle for a maximum of six (6) renewal cycles.
    2. Such entitlements that are rolled over will be capped to six (6) months of the mobile plan's entitlement (base + prevailing promo).
    3. Rollover Entitlement is only valid when all renewal payments are paid on time. Otherwise, we reserve the right to forfeit all accumulated Rollover Entitlement.
    4. For avoidance of doubt, in the event that renewal payment is not made on time, but made subsequently, you acknowledge that as a result of your non-payment when payment was due, Simba has the right to forfeit all Rollover Entitlement accumulated to the point of non-payment.
    5. Rollover Entitlement will be forfeited when you request and/or complete a change of plan, request for a mobile number port to another mobile operator, and/or if your mobile plan is suspended in accordance with regulatory actions or in accordance with these terms and conditions herein.
    6. Unutilised Rollover Entitlement is not redeemable for cash or credit, and cannot be transferred to any other account (including other accounts under your name) or to any other person or party under any circumstances.
 
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