SIMBA Telecom discussion thread

[CPTMiller]

Best speed so far on LTE.

At Mount E Novena level 1, the coffeeshop deep inside away from the lobby.

Looks like a repeater or base station nearby.
You mostly won't get this type of speed at street level

 

[Foetid]

I'm using the 12 dollar plan, does anyone knows if the APAC countries are also part of global (60+ countries) ?? Eg once I used finished the APAC countries allowance, I can draw down on the global 60 for eg China location??

 

[hwsstx]

I'm using the 12 dollar plan, does anyone knows if the APAC countries are also part of global (60+ countries) ?? Eg once I used finished the APAC countries allowance, I can draw down on the global 60 for eg China location??

Don't think so...check here

 

[miragez]

I'm using the 12 dollar plan, does anyone knows if the APAC countries are also part of global (60+ countries) ?? Eg once I used finished the APAC countries allowance, I can draw down on the global 60 for eg China location??

Nope they are not, if you scared you can get the recharge 16 dollar plan for 500GB (365 days validity)

 

[mister38]

SIMBA top-up services​

Fake SIMBA websites used in phishing scams; at least 62 cases since March​

https://www.channelnewsasia.com/singapore/fake-simba-phishing-websites-scam-6478431

 

[tjkb230]

Update!

The SIMBA website was refreshed. Observed these changes as I have data-only plan with SIMBA:
- Data-only plan is now listed officially as a drop-down menu item
- Data-only plan has more than 1 options ($10, $12 and $15, similar to the mainstream call plans)
- Data-only plan data quota also got updated, it seems now there are more data. Local data now includes MY/ID/TH/HK, roaming data also got updated (e.g. China and SK is now part of APAC rather than 60+ countries Group A one)

On app it seems unused data can rollover, but website didn't state can or cannot.

 

[hwsstx]

Update!

The SIMBA website was refreshed. Observed these changes as I have data-only plan with SIMBA:
- Data-only plan is now listed officially as a drop-down menu item
- Data-only plan has more than 1 options ($10, $12 and $15, similar to the mainstream call plans)
- Data-only plan data quota also got updated, it seems now there are more data. Local data now includes MY/ID/TH/HK, roaming data also got updated (e.g. China and SK is now part of APAC rather than 60+ countries Group A one)

On app it seems unused data can rollover, but website didn't state can or cannot.

Please share link to the refreshed website.

Is it one of these?

1) https://novus.simba.sg/novus-csm/tpgsg/index

or

2) https://simba.sg/myaccount

Stumbled on a new SIMBA Website. Login with email & entering OTP sent to email.

Looks new & suspect it is not fully set-up yet.

 

[tjkb230]

Please share link to the refreshed website.

Is it one of these?

1) https://novus.simba.sg/novus-csm/tpgsg/index

or

2) https://simba.sg/myaccount

https://simba.sg/

The account login page is #2, but I couldn't log in as I'm on data-only plan.

 

[TyL3r_DuRd3n]

Please share link to the refreshed website.

Is it one of these?

1) https://novus.simba.sg/novus-csm/tpgsg/index

or

2) https://simba.sg/myaccount

At #1 portal, my status is terminated.
At #2 portal, I do not see my phone number
New app is still showing my number
SMS "2" to 1218 says my next cycle refresh is on 2026-10-30
Should I be very alarmed?

 

[hwsstx]

At #1 portal, my status is terminated.
At #2 portal, I do not see my phone number
New app is still showing my number
SMS "2" to 1218 says my next cycle refresh is on 2026-10-30
Should I be very alarmed?

Refresh cycle is every 30 days, when was your previous?

 

[TyL3r_DuRd3n]

Refresh cycle is every 30 days, when was your previous?

SMS received on 28 Jul 2026
$30 payment processed. SuperRoam12(90) XXXXXXXX will be renewed on XX/08/2026

on SMS from 1218, my next cycle refresh is on 2026-10-30

 

[hwsstx]

SMS received on 28 Jul 2026
$30 payment processed. SuperRoam12(90) XXXXXXXX will be renewed on XX/08/2026

on SMS from 1218, my next cycle refresh is on 2026-10-30

SMS 28Jul means you will start new month on 01/02Aug....add 30 days the next one is 31Aug/01Sep...add 30 days will be 30Sep/01Oct...add 30 days will then be 30/31Oct...Voilà!

 

[TyL3r_DuRd3n]

SMS 28Jul means you will start new month on 01/02Aug....add 30 days the next one is 31Aug/01Sep...add 30 days will be 30Sep/01Oct...add 30 days will then be 30/31Oct...Voilà!

not sure if you get my point. should i be alarmed on TERMINATED status in portal #1 and #2.

1) https://novus.simba.sg/novus-csm/tpgsg/index
My status is terminated int this portal

2) https://simba.sg/myaccount
my number not listed in the portal

3) New app
Status is ACTIVE

4. 1218 SMS
Still replies me with the latest allowance im entitled to.

 

[hwsstx]

not sure if you get my point. should i be alarmed on TERMINATED status in portal #1 and #2.

1) https://novus.simba.sg/novus-csm/tpgsg/index
My status is terminated int this portal

2) https://simba.sg/myaccount
my number not listed in the portal

3) New app
Status is ACTIVE

4. 1218 SMS
Still replies me with the latest allowance im entitled to.

1) I don't see mine terminated but some info/data has been removed.

2) only my number is shown as I'm paying the bill (for myself & another), the other number isn't shown

3) all looks fine for me but Global Roaming is short by 3GB - but I'm not concern

4) similarly all looks fine for me but Global Roaming is short by 3GB - but I'm not concern

Probably others see the same too

 

[username03]

The latest simba app seems like no longer need to use email to login?

I tried just opening up the app and my profile is auto loaded. Then I sign out in the app. Clear data for the app and force closed. Then open back up, it's signed in again with me doing anything.

Normal?

 

[TyL3r_DuRd3n]

went to simba svc ctr to check if my line is terminated as per #1 portal. Answer is no.
data in the old portal will all show terminated after migration is done.
portal# 2 as per staff, it is for updating payment details.

 

[jeff79]

The latest simba app seems like no longer need to use email to login?

I tried just opening up the app and my profile is auto loaded. Then I sign out in the app. Clear data for the app and force closed. Then open back up, it's signed in again with me doing anything.

Normal?

Few days opened the app stopped at the enter email address screen, still needs email otp to login. Tried after reading your post, the app really does not need otp to login.

 

[caesium5]

I tried to login into the app just now after reading this post, still requires me to key my email and OTP.

Either it detected that I have not logged in since the couple of weeks back or that I am currently overseas and requires verification.

 

[tjkb230]

The latest simba app seems like no longer need to use email to login?

I tried just opening up the app and my profile is auto loaded. Then I sign out in the app. Clear data for the app and force closed. Then open back up, it's signed in again with me doing anything.

Normal?

Few days opened the app stopped at the enter email address screen, still needs email otp to login. Tried after reading your post, the app really does not need otp to login.

I tried to login into the app just now after reading this post, still requires me to key my email and OTP.

Either it detected that I have not logged in since the couple of weeks back or that I am currently overseas and requires verification.

I think how it works is that if the data connection is via mobile data, then no need OTP and app can log in automatically.
If it is via WiFi, then it requires OTP.

If app logs out automatically and phone WiFi off and mobile data on, then need to close app and reopen it for it to log in automatically.

This was what I experienced so far.
The logic is the same as Singtel app.