SimplyGo with Visa

stillgottheblues

High Supremacy Member
Joined
Dec 31, 2011
Messages
31,393
Reaction score
3,533
I don't think it's safe to use simply go using bank payment, I've switched back to ezlink, not worth all the stresses unless they can do a better job. (Don't know if it's **** programming quality!)

Firstly contactless payment failed 3 out of 4 times, making me looking stupid at the gate.

Secondly, my Google Pay got flagged for security alerts and all payment made to other merchants subsequently failed until I revised the security page to verify.

Thirdly, the mastercard failed after a certain period, all these unecessary problems do'nt even make up for the little rebates.
 
Last edited:

Charlie_Zhan

Supremacy Member
Joined
Nov 17, 2013
Messages
6,557
Reaction score
566
Used for abt 2 mth plus, now card failed. .

Previously someone mentioned that it can only tap for abt 1028 times seem like it true.. . so right now need to request for another new card from bank ?
my posb everyday card also no longer working all of a sudden. been using it since the abt trials.

how old were your mastercards? cards issued awhile back (maybe around 2017) have this security limit called 1024.. if you hit this limit for contactless transactions your card will be permanently locked.. newer cards very unlikely to kena this because MasterCard adjusted it to 21,000 instead.. :s13:

Sent from Samsung SM-G965F using GAGT
 

Charlie_Zhan

Supremacy Member
Joined
Nov 17, 2013
Messages
6,557
Reaction score
566
Does using the chip really "reset"? No one has reported back that it does
yeah, I always heard about that, but not sure if that is correct
yes the emv chip transaction works to reset the 1024 counter but you need to do it before hitting the limit.. because once you hit the limit the card will be permanently locked and too late to try and reset it..

Sent from Samsung SM-G965F using GAGT
 

Asphodeli

Arch-Supremacy Member
Joined
Jul 8, 2001
Messages
22,775
Reaction score
3,938
I don't think it's safe to use simply go using bank payment, I've switched back to ezlink, not worth all the stresses unless they can do a better job. (Don't know if it's **** programming quality!)

Firstly contactless payment failed 3 out of 4 times, making me looking stupid at the gate.

Secondly, my Google Pay got flagged for security alerts and all payment made to other merchants subsequently failed until I revised the security page to verify.

Thirdly, the mastercard failed after a certain period, all these unecessary problems do'nt even make up for the little rebates.

Why u so suay, most of us here never had this issue leh. perhaps it's your phone problem?

Posted from PCWX using SM-T713
 

hyperbole

Master Member
Joined
Oct 10, 2004
Messages
3,935
Reaction score
209
how old were your mastercards? cards issued awhile back (maybe around 2017) have this security limit called 1024.. if you hit this limit for contactless transactions your card will be permanently locked.. newer cards very unlikely to kena this because MasterCard adjusted it to 21,000 instead.. :s13:

Sent from Samsung SM-G965F using GAGT

Do you know what's the limit on Visa?
 

hyperbole

Master Member
Joined
Oct 10, 2004
Messages
3,935
Reaction score
209
AFAIK, Visa didn't implement this security feature, thus this shouldn't happen if you are tapping with your visa cards.

Sent from Samsung SM-G965F using GAGT

Good to hear. Have to tap with the physical card because the virtual devices don't work well at all.
 

stillgottheblues

High Supremacy Member
Joined
Dec 31, 2011
Messages
31,393
Reaction score
3,533
What phone are you using?

Actually I have a lot of problems scanning too. Even with Samsung Galaxy watch that's supposedly tested to work by transitlink



So far I have tried with iPhone and Mate 9, both not reliable and I'm worried of being troubled by master card scanning limit.
 

Imhthc

Senior Member
Joined
Apr 15, 2019
Messages
1,261
Reaction score
292
Good to hear. Have to tap with the physical card because the virtual devices don't work well at all.

I have been using Apple Pay for rides. No issues on visa and master so far. Rather I faced issues with master after certain taps before Apple Pay was implemented.
 

bjornng

Master Member
Joined
Jun 4, 2010
Messages
2,858
Reaction score
0
curious guys - i only activated 1 card (hsbc visa) for simplygo. been using my iphone apple pay for all trips, only once i used apply pay entry and card exit.

past few weeks was ok, but last week got total 4 missing entry/exit, on the same day. trip was kovan-outram (ok), outram-dhoby (missing exit + entry), dhoby-kovan (missing exit + entry). submitted claims for all.

does it usually get approved pretty easily? and what are the odds of this happening?? first time doing it.

i didnt even know till i check my app for fun just nw.. lolol
 
Last edited:

stillgottheblues

High Supremacy Member
Joined
Dec 31, 2011
Messages
31,393
Reaction score
3,533
curious guys - i only activated 1 card (hsbc visa) for simplygo. been using my iphone apple pay for all trips, only once i used apply pay entry and card exit.

past few weeks was ok, but last week got total 4 missing entry/exit, on the same day. trip was kovan-outram (ok), outram-dhoby (missing exit + entry), dhoby-kovan (missing exit + entry). submitted claims for all.

does it usually get approved pretty easily? and what are the odds of this happening?? first time doing it.

i didnt even know till i check my app for fun just nw.. lolol



Don't use devices to scan unless you are free to check your card daily. It's simply unreliable.
 
Last edited:

Imhthc

Senior Member
Joined
Apr 15, 2019
Messages
1,261
Reaction score
292
curious guys - i only activated 1 card (hsbc visa) for simplygo. been using my iphone apple pay for all trips, only once i used apply pay entry and card exit.

past few weeks was ok, but last week got total 4 missing entry/exit, on the same day. trip was kovan-outram (ok), outram-dhoby (missing exit + entry), dhoby-kovan (missing exit + entry). submitted claims for all.

does it usually get approved pretty easily? and what are the odds of this happening?? first time doing it.

i didnt even know till i check my app for fun just nw.. lolol

If the amount is still grey boxes, they are not yet confirmed. However if they are already in green boxes, you can submit the claims. Pretty easy and fast. It usually takes one or two days to have the claims confirmed and credited back to ur card.
 

Gamma~

Member
Joined
Apr 20, 2011
Messages
439
Reaction score
6
For those who registered for the SimplyGo x UOB for 10/12 free rides campaign, did you get a reply from UOB to confirm if you are eligible?
 

koreanlover

Arch-Supremacy Member
Joined
Aug 6, 2004
Messages
17,217
Reaction score
4,164
For those who registered for the SimplyGo x UOB for 10/12 free rides campaign, did you get a reply from UOB to confirm if you are eligible?

Received this sms.

MBxsEAs.png
 
Important Forum Advisory Note
This forum is moderated by volunteer moderators who will react only to members' feedback on posts. Moderators are not employees or representatives of HWZ Forums. Forum members and moderators are responsible for their own posts. Please refer to our Community Guidelines and Standards and Terms and Conditions for more information.
Top