Singlife Account

vsvs24

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Just saw Singlife fb page that Singlife account will be closed on 15 Dec for new signups until 2021.

From SingLife website
https://singlife.com/

The Singlife Account Is On Waitlist From 15 Dec 2020
Due to an overwhelming response to the Singlife Account in 2020, we will be putting new sign ups for the Singlife Account on waitlist from 15 Dec 2020. After an amazing 2020 and a merger with Aviva Singapore underway, we wanted to take this chance to relook, regroup and refresh the Singlife experience. Existing Singlife Account customers will not be affected. Those who do not manage to submit their Singlife Account application by 23:59 on 14 Dec 2020 will need to put their names on the waitlist in the Singlife app to join the queue for 2021. Those on waitlist will be notified of when the Singlife Account reopens!
 
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meekiatah

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Hi

I'm currently unable to receive SingLife otp on my hp no. On Singtel Prepaid. Anyone experienced this and got it solved? It's been like this for the past week.

Thanks.

Posted from PCWX using MI 10 ULTRA
 

reddevil0728

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Hi

I'm currently unable to receive SingLife otp on my hp no. On Singtel Prepaid. Anyone experienced this and got it solved? It's been like this for the past week.

Thanks.

Posted from PCWX using MI 10 ULTRA

Tried contacting Singlife/Singtel?
 

Squaredot

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Hi

I'm currently unable to receive SingLife otp on my hp no. On Singtel Prepaid. Anyone experienced this and got it solved? It's been like this for the past week.

Thanks.

Posted from PCWX using MI 10 ULTRA

No issue for the Singtel prepaid card user in my household.
 

Mr.Canberra

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Just deposited 10 mins ago. Haven't reflect :(

So far for deposits it is instantaneous from my experiences. Only when I withdraw funds at certain timings then it will take some time to take effect. No big deal.

I have confidence and no complaints about Singlife. Only cons is the S$20K daily withdrawal limit. More like I have more confidence in MAS. The only government organisation in Singapore that I trust 200% lah! :vijayadmin:

Those who complain about Singlife thinks their money is bigger than a bull cart wheel. Already offer you the best interest rates in Singapore. Give and take a little bit for slower service than others lah. Not as if they cheat your money tio boh? :s13:
 

revhappy

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So far for deposits it is instantaneous from my experiences. Only when I withdraw funds at certain timings then it will take some time to take effect. No big deal.

I have confidence and no complaints about Singlife. Only cons is the S$20K daily withdrawal limit. More like I have more confidence in MAS. The only government organisation in Singapore that I trust 200% lah! :vijayadmin:

Those who complain about Singlife thinks their money is bigger than a bull cart wheel. Already offer you the best interest rates in Singapore. Give and take a little bit for slower service than others lah. Not as if they cheat your money tio boh? :s13:

Mr Canberra, are you still doing FX? Finally your long held view of weak dollar is fructifying :)
 

meekiatah

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No issue for the Singtel prepaid card user in my household.

Thanks. I think it's my porting of my prepaid line to TPG that screw things up. Now that I ported it back to Singtel, I'm not getting OTPs for a lot of apps, such as TransferWise, WhatsApps, GPay, Singlife etc. Gonna give Singtel a call to sort this out.

Posted from PCWX using Mi 10 ULTRA
 

dappermen

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Thanks. I think it's my porting of my prepaid line to TPG that screw things up. Now that I ported it back to Singtel, I'm not getting OTPs for a lot of apps, such as TransferWise, WhatsApps, GPay, Singlife etc. Gonna give Singtel a call to sort this out.

Posted from PCWX using Mi 10 ULTRA
Singtel takes charges o your apps?- not your phone eg iphone/Samsung etc?
i m using Singtel too (many yrs bk swapped from M1)

Really shocked to read the announcmt abt 15dec as some o u earlier posted! https://singlife.com/
https://www.facebook.com/permalink.php?id=842672615805474&story_fbid=4743460672393296

but None of u awaiting to place your deposits into Digital banking?? (yes must wait, esp if cannnot even endure and wait for Singlife q)
The digital bank results were originally slated for mid-2020 but were delayed due to Covid-19....i trust the licensee is all out ready while awaiting during covid

https://www.businesstimes.com.sg/ba...ks-with-grab-singtel-sea-nabbing-coveted-full
digibanks.jpg
 
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reddevil0728

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Singtel takes charges o your apps- not your phone eg iphone/Samsung etc
i m using Singtel too (many yrs bk swapped from M1)

Really shocked to read the announcmt abt 15dec as some o u earlier posted! https://singlife.com/
https://www.facebook.com/permalink.php?id=842672615805474&story_fbid=4743460672393296

but None of u awaiting to place your deposits into Digital banking?? https://www.businesstimes.com.sg/ba...ks-with-grab-singtel-sea-nabbing-coveted-full
digibanks.jpg

Wait 1 year for it? Then money put where for the 1 year?
 

meekiatah

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Singtel takes charges o your apps- not your phone eg iphone/Samsung etc
i m using Singtel too (many yrs bk swapped from M1)

Means?

Dinner OTP are coming in, some not. And SingLife CS not very helpful. Hence, going to approach Singtel for help.

Posted from PCWX using Mi 10 ULTRA
 

dappermen

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i meant -
Singtel takes charges o your apps?- not your phone eg iphone/Samsung etc? why singtel


also digi bk - is called digital for a gd reason, wont take a year, and they need time to 1st garner deposits before they officially opened
 

reddevil0728

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i meant -
Singtel takes charges o your apps?- not your phone eg iphone/Samsung etc? why singtel


also digi bk - is called digital for a gd reason, wont take a year, and they need time to 1st garner deposits before they officially opened
What’s “takes charges o your apps”

They say digibank is expected to start operating from 2022.

Even if that’s not the case, it’s definitely not happening tomorrow. So from now till tomorrow don’t care?
 

meekiatah

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i meant -
Singtel takes charges o your apps?- not your phone eg iphone/Samsung etc? why singtel

Oh, I get what you mean. Yes, usually I'll look at my phone first.

But, I had done the following to troubleshoot and the damned OTP is still not coming in.

1. Update Singlife app
2. Uninstall and reinstall Singlife app
3. Factory reset my phone, install Singlife only and tried logging in. I'm using Mi 10 Ultra CN rom by the way. It was working previously (as is all my other banking apps), so I don't think this is the root of the issue.
4. Moved the card to another phone (Huawei Mate 9 local set) which I was using before Mi10U with no issue.

All the above returned the same result. No OTP in. All other apps that I'm getting similar issue, I toggled the permissions for the app and it's now ok. For some, they offered alternative method of receiving OTP, such as email or receiving a call, and that's fine. Only Singlife is the issue now as they only provide OTP via SMS, no other ways.

Given that Singlife CS is not working today, I was hoping that Singtel is able to do some check on their end and provide some solution.

Update: Just ended my call with Singtel Prepaid Hotline and all they can do is "reset" the network on their end - whatever that means. It's still not working though. :(

Can you suggest what else I can do? Am at a loss of idea and already thinking of going down to Singlife office on Monday to close my account and withdraw my money.
 
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