Singnet is currently down

[alvino]

Queens town just up at 4am. Zzzz

 

[jtjt00]

Pasir Ris is up too.

 

[PC-User]

Jurong West's up.

 

[ZrE0_Cha0s]

im been using mobile hotspot, but speed drop from 3mpbs to 100kbps for the past 2 hours liao, called up singtel and waited 1 hour to speak to a human but they denied throttling my speeds

Even if there is heavy usage in my area how is it my dl speed consistently 100kbps only

lol just be grateful that the network is up man

 

[ZrE0_Cha0s]

west side is up.

 

[porcu]

But is there an official explanation?

 

[jtjt00]

But is there an official explanation?

Only in a matter of time, SingTel sure to explain what gone wrong.

 

[piaget]

Still no mention of compensation

 

[jtjt00]

Any area still down?

 

[setiardi]

Only in a matter of time, SingTel sure to explain what gone wrong.

Why bother with explanation if it's to quench our thirst for curiosity. Not that in the future can help them to repair anything.

I only hope they learn NOT to have this fault again.That is big fat hope.

And they must blanket compensate all Singtel 4G users. My internet is different account than 4 mobile users in my home.

I hear VQ user now got connection problem.

 

[ska13a]

PM Lee call the CEO also cannot help.
All depends on extend of fault and problem solving skill level of people on the ground.

Pressing them also no point. But confirm kena fine big.But all these big local co. don't bother much about reputation.

Business internet is not down, issued them with business service problem resolved

Vvip afterall

 

[setiardi]

Business internet is not down, issued them with business service problem resolved

Vvip afterall

Corporate customers have the financial means to make Singtel pay for disruption.

Die die Singtel will expedite theirs first.

 

[outer92]

hougang st 61 is up

 

[Henry Ng]

Singtel update fb that 80% resolved. Any isp can be down.

 

[setiardi]

2 groups of mobile data users waived.

1. Singtel postpaid mobile subscribers who are also Singtel fibre broadband subscribers

2. Singtel postpaid mobile subscribers with same billing addresses as the fibre broadband subscriber.

Too bad those on prepaid kena left out.

 

[ska13a]

Corporate customers have the financial means to make Singtel pay for disruption.

Die die Singtel will expedite theirs first.

certain reply is slightly verse off traffic

if you have read, other people posted static ip is not affected which i guess those on brn plans (brn not affected, but u say they expedited theirs?).
next u say pm lee even if call will get same issue, so the workaround is to issue him brn/static ip.

that is the basis of my reply for your last response

 

[ZrE0_Cha0s]

Lol corporate/business lime also down. My mum's company also can't access to the internet to work. (Since all their work is on other country server. More of less upload and download of data for work.)

 

[ska13a]

Lol corporate/business lime also down. My mum's company also can't access to the internet to work. (Since all their work is on other country server. More of less upload and download of data for work.)

i RDP back whole day back to my singtel connection in office, no issue at all

 

[Mecisteus]

It happened to Starhub. Now is Singtel. I did mention before, this downtime can happen to any ISP.

I remember a lot of people wanted to jump from Starhub after the recent breakdown. How silly is that.

 

[ska13a]

It happened to Starhub. Now is Singtel. I did mention before, this downtime can happen to any ISP.

I remember a lot of people wanted to jump from Starhub after the recent breakdown. How silly is that.

starhub issue is very small actually cos its only DNS
where u can apply immediate workaround

same cant be said for this incident

thats how severe was this issue!

but instead the reseller of singtel in another thread is totally a laughing stock service now, kena sabo when they just launch service