SingPost delivery no integrity

[damonfong]

SingPost left a SMS stating that there was a delivery that day. Next day SingPost sent another SMS stating unsuccessful delivery and had left a notification card.
I had waited at home the whole day waiting for the delivery, but was told there was an unsuccessful delivery.
I feedback to SingPost, an hour later the delivery was made. The delivery man admitted that he was responsible for the delivery, and did not attempt to deliver the previous day.

Next day, a caller from SingPost phoned me. First question was did you receive your package. I asked him why SingPost SMS me stating that delivery was unsuccessful? He said you had received your package, what do you want? They are overloaded.

I said I want to complain or speak to a manager, he told me, his manager will call me next working day. However, I did not receive any call from them.

Just sharing this, so whoever receives unsuccessful delivery, don’t beat yourself up for leaving your home for a little while waiting for the delivery.

SingPost case no.:
Your enquiry has been received and your case no. is CAS-7936731-W3D4B5.

 

[Acetone]

There’s a reason why the CEO tio sacked.

they are famous for doing this:

An internal probe by SingPost last year found a practice within the international business unit that involved manually keying in the delivery failure (DF) status code for a significant number of parcels that the company had agreed to deliver for one of its largest customers.

https://www.channelnewsasia.com/sin...-vincent-phang-resigns-board-director-4854316

 

[Spectre007]

the caller sho rude sio, "what do you want".

 

[Geminiboy]

Already got the scandal faking deliveries

 

[kamipify]

Even got better one they go up deliver the delivery slip only

 

[deathan9el]

taking their easy way out: no one's at home when delivered

 

[Enola88]

Ah yes, the legendary SingPost delivery attempt — telepathic and purely symbolic.

 

[oddbasket]

I ever had singpost delivered to wrong unit and took photo of the wrong unit no. as delivery proof, never check the unit no. properly

 

[deathan9el]

still rem that sagat before where a postal delivery worker disposing letters/parcel at a discreet place
was caught & sacked as well

can't rem the punishment he'd received for his deed

 

[elephantscannotfly]

They have been doing it for the longest time. In fact, even Ninjavan learned a thing or two from them.

 

[wongminmin]

erm what the issue?

if unsuccessful delivery = overload... they will deliver the next working day.

then they will deliver via letterbox or leave at doorstep.

Not that i want to say, i swear nowadays deliveryman just leave at doorstep (even if i tick don't leave at doorstep)

be it u at home or not at home....doesn't matter. Just install video doorstep or choose popstation etc. the end.


if u order online frequent, is so normal until i dun bother about it.
i still haven't receive the parcel.

 

[Mancunian2]

past few years, there are literally hundreds of such complaints

personally, I encountered singpost playing punk twice

 

[V-FORTY]

10 years ago already like that
postman just chop chop put delivery notice while i was home with door open
worst is next day then can go post office to collect

 

[weiess]

moi will avoid using them..

 

[Spectre007]

Even got better one they go up deliver the delivery slip only

wtf? then where's the parcel lol.

 

[weiess]

10 years ago already like that
postman just chop chop put delivery notice while i was home with door open
worst is next day then can go post office to collect

i caught them once doing this..
i was at home, he didn't even press the doorbell, just drop the slip and walk to the lift..
i shouted at him.. "hello.. i'm at home, where is my parcel?"
he didn't even bring up my parcel.. end up he lan lan go down bring up my parcel..
kns.. !

 

[Kaylin]

how come u all junior member can sign up acct for 10 yrs, dont post & the nx time u post is to complain abt singpost, lazada & shopee?

 

[deathan9el]

i caught them once doing this..
i was at home, he didn't even press the doorbell, just drop the slip and walk to the lift..
i shouted at him.. "hello.. i'm at home, where is my parcel?"
he didn't even bring up my parcel.. end up he lan lan go down bring up my parcel..
kns.. !

the door was opened then?
or u happened to notice the slip, slid beneath that door's gap below?

 

[Acetone]

still rem that sagat before where a postal delivery worker disposing letters/parcel at a discreet place
was caught & sacked as well

can't rem the punishment he'd received for his deed

If this isn’t a sackable offense, then I don’t know what is.

 

[Acetone]

how come u all junior member can sign up acct for 10 yrs, dont post & the nx time u post is to complain abt singpost, lazada & shopee?

That’s how bad it is… that dormant accounts have no place to vent except edmw.

AKA “you got your parcel, what you want me to do?”