Singtel 1 Gbps Fibre

[pacgov]

Singtel very funny.

New subscribers give them free 5 mths.

So I can just cancel my no contract singnet account and immediately start a new contract so I can get the deal.

 

[Bweebweee]

Singtel very funny.

New subscribers give them free 5 mths.

So I can just cancel my no contract singnet account and immediately start a new contract so I can get the deal.

Their website now like got write 6 months. How to get that ah?

 

[pacgov]

Their website now like got write 6 months. How to get that ah?

5 or 6 mths but all for new subscribers only. That's why I thinking to cancel. Then immediately sign up.

 

[Dashie]

Anyone having connection issues? Its acting up again

 

[xiaofan]

5 or 6 mths but all for new subscribers only. That's why I thinking to cancel. Then immediately sign up.

You can negotiate with Singtel to get the following recontract offer.
1) S$39.90 per month with free Wifi 5 router/AP ( or maybe slightly higher now with GST increase)
2) S$42.90 per month with free Wifi 6 router/AP (or maybe slightly higher now with GST increase)

New users get 5 months free but then the price is S$53.40 per month with the free Wifi 6 router/AP.
S$53.40 x 19 / 24 = S$42.275 per month

Ref: https://www.singtel.com/personal/products-services/broadband/fibre-broadband-plans

 

[pacgov]

You can negotiate with Singtel to get the following recontract offer.
1) S$39.90 per month with free Wifi 5 router/AP ( or maybe slightly higher now with GST increase)
2) S$42.90 per month with free Wifi 6 router/AP (or maybe slightly higher now with GST increase)

New users get 5 months free but then the price is S$53.40 per month with the free Wifi 6 router/AP.
S$53.40 x 19 / 24 = S$42.275 per month

Ref: https://www.singtel.com/personal/products-services/broadband/fibre-broadband-plans

Thanks!

 

[pacgov]

You can negotiate with Singtel to get the following recontract offer.
1) S$39.90 per month with free Wifi 5 router/AP ( or maybe slightly higher now with GST increase)
2) S$42.90 per month with free Wifi 6 router/AP (or maybe slightly higher now with GST increase)

New users get 5 months free but then the price is S$53.40 per month with the free Wifi 6 router/AP.
S$53.40 x 19 / 24 = S$42.275 per month

Ref: https://www.singtel.com/personal/products-services/broadband/fibre-broadband-plans

How to negotiate?

I tried their whatsapp and its an AI.

Kept asking me go online to recontract.

 

[Woof24]

You can negotiate with Singtel to get the following recontract offer.
1) S$39.90 per month with free Wifi 5 router/AP ( or maybe slightly higher now with GST increase)
2) S$42.90 per month with free Wifi 6 router/AP (or maybe slightly higher now with GST increase)

New users get 5 months free but then the price is S$53.40 per month with the free Wifi 6 router/AP.
S$53.40 x 19 / 24 = S$42.275 per month

Ref: https://www.singtel.com/personal/products-services/broadband/fibre-broadband-plans

seems like my nego skills not enough, asked for 39.90 the person kept declining and citing no such offer for 1gbps

 

[xiaofan]

How to negotiate?

I tried their whatsapp and its an AI.

Kept asking me go online to recontract.

Igore the AI and tell the AI you need to talk to a real human.

 

[xiaofan]

seems like my nego skills not enough, asked for 39.90 the person kept declining and citing no such offer for 1gbps

In that case, call Singtel and ask to be transferred to the retention department.

 

[therat]

cancel have a fee

How to negotiate?

I tried their whatsapp and its an AI.

Kept asking me go online to recontract.

I type this

"can get someone to attend this. i dont want shirley"

 

[pacgov]

cancel have a fee

I type this

"can get someone to attend this. i dont want shirley"

Yea I heard about the $150+ cancelation fees even if no contract.

 

[pacgov]

In that case, call Singtel and ask to be transferred to the retention department.

They don't really care about customer retention now.

I remembered 5 to 10 years ago. They will swoop in and call me 2 months before my contract is up.

Now, they don't bother to even send an email.

Their online recontract website is also a joke. It will direct me to their new subscriber promo site. Is it a hint from them telling me they don't care if I leave.

 

[AphoticFX]

Anyone having intermittent lag with their fibre? This normally happens at night with websites that aren't as popular like https://evantage.gilmoreglobal.com/ (ebook textbook site)
The books load really slow and each page turn takes like ~10 seconds to load.

 

[Crayon Shinchan]

Yea I heard about the $150+ cancelation fees even if no contract.

what is this $150 cancellation fee?
cancel their service, dont want use anymore. still need pay a fee?

 

[ra[g]e]

Just wanted to share my experience as a new Singtel Fibre subscriber. I have previously used SH, M1, MR and VQ.

Singtel is the second worst (VQ is worst). If your contract is up change provider. They nowadays only provide ONR with no option for ONT, and sometimes the ONR will need manual rebooting. So now instead of wondering if your own router needs to reboot, you have to reboot the ONR as well. Additionally, Singtel refuses to enable bridge mode for your ONR unless you top up for their ridiculously priced gamer plan.

Also the throttling and blocking. Singtel throttles quite a number of websites and they often outright block torrenting. Switched to VPN to test and full speed. Ridiculous that ST is still doing this when no other ISP is doing anything similar right now, at least not to this extent.

I signed up for Singtel thinking they had the best overseas bandwidth and links. The downsides far outweigh any benefit, and I haven't noticed any improved overseas bandwidth.

 

[xiaofan]

They don't really care about customer retention now.

I remembered 5 to 10 years ago. They will swoop in and call me 2 months before my contract is up.

Now, they don't bother to even send an email.

Their online recontract website is also a joke. It will direct me to their new subscriber promo site. Is it a hint from them telling me they don't care if I leave.

Quite some people get good offers by calling Singtel and ask to be transferred to the customer retention department.

I do get SMS offers or email offers before contract ends from Singtel (Fibre broadband and Singtel SIM Only). No reminder for Singtel TV though -- but Singtel TV counter staff is quite helpful.

But no issue to switch to other ISPs if you do not like Singtel. M1/Starhub are fine choices.

 

[ladiesman217]

Just wanted to share my experience as a new Singtel Fibre subscriber. I have previously used SH, M1, MR and VQ.

Singtel is the second worst (VQ is worst). If your contract is up change provider. They nowadays only provide ONR with no option for ONT, and sometimes the ONR will need manual rebooting. So now instead of wondering if your own router needs to reboot, you have to reboot the ONR as well. Additionally, Singtel refuses to enable bridge mode for your ONR unless you top up for their ridiculously priced gamer plan.

Also the throttling and blocking. Singtel throttles quite a number of websites and they often outright block torrenting. Switched to VPN to test and full speed. Ridiculous that ST is still doing this when no other ISP is doing anything similar right now, at least not to this extent.

I signed up for Singtel thinking they had the best overseas bandwidth and links. The downsides far outweigh any benefit, and I haven't noticed any improved overseas bandwidth.

I super seldom had to manual reboot my ONR.

Been torrenting for years on singtel without vpn without any issues. Where got outright block?

User problem la.

 

[Dashie]

Anyone having intermittent lag with their fibre? This normally happens at night with websites that aren't as popular like https://evantage.gilmoreglobal.com/ (ebook textbook site)
The books load really slow and each page turn takes like ~10 seconds to load.

Same here it has been happening for the past two days and sometime once or twice during the monsoon season and tonight is especially bad I don't know what is happening I live in central

 

[loganrunning]

but Singtel TV counter staff is quite helpful.

to add on my experiences, some are more knowledgeable esp on lobang and how to get a better deal. if you lay out problem and constraints, they will make an effort to help. the problem is the system, unfortunately.