Singtel ONR AP Issues

[miloaisdino]

Can you confirm if you're using ont or onr?

Onr linked to switch should be able to provision both singtel tv and AP concurrently. Onr will segregate the traffic at onr level and your switch doesn't do anything else actually..

A Samsung Connections Member. Posted with Samsung Galaxy S9+ HardwareZone Forums app

For new huawei onr, i suspect the iptv setup is based on port level, not ip address as b4 (dhcp option 60 --> segment lan address >196). Hence when it detect iptv on the port the whole port might be switched to iptv mode. More info can be found here http://support.huawei.com/hedex/resppages/EDOC1000099320AEC0520P/04/EDOC1000099320AEC0520P/04/resources/feature/feature_2206.html

update: not entirely sure if iptv is port based or ip based for onr now, but i am certain that it used to be ip based (from ont era). something could have broken along the way eg multicast igmp snooping etc. if the stb powers on and able to get an ip but channels keep freezing it is definitely an igmp issue

 

[Masa27]

Update. Singtel came over and check my ports. All are 8 wire. Therefore I think the problem lies with my switch.

I have very basic knowledge on networking. Everything is rojak from googling and installing 1 device at a time.

My main question is what sort of switch will I need in order for me to have my MioTV & APs going into the same switch?

 

[eric3743]

Yes confirm ONR. My switch is unmanaged switch. No vlan capabilities.

Unfortunately I can’t see the switch now. It’s mount vertically in a wall mounted sever rack. I only know it’s a unmanaged switch. So for Singtel MioTV what sort of requirement is needed for the switch?

If it is ONR, then you may not need to use the switch.
ONR is already a router and also a switch at the same time.

Hence there may no need to use the switch at all.

VQ is using ONT which is different as there is only 1 port available.

 

[renfred89]

Which ap are you using? Can u connect singtel tv to AP and try?

Yes confirm ONR. My switch is unmanaged switch. No vlan capabilities.

A Samsung Connections Member. Posted with Samsung Galaxy S9+ HardwareZone Forums app

 

[eric3743]

TP-Loink SG108E is a smart switch, might not be applicable for Masa27

Re-read the original Masa27 post #21 & 35.

There may not need to use the smart switch for both MioTV and APs together.

This is due to the fact the previous ISP is VQ using ONT and now Singtel is on ONR.

Please confirm on the ONR where all ports available to use.

Advice which ONR port should be connect to MioTV separately from the APs / switch.
Refer to post #35
ONR -> MioTV
|-- - -> AP (with or without switch)

 

[tungsten2]

My main question is what sort of switch will I need in order for me to have my MioTV & APs going into the same switch?

What you need is a unmanage switch. It is just plug & play, no configurations needed.

However assuming miloaisdino in post #41 say is true, then you may need 2 unmanaged switch.
1x unmanaged switch for MioTV (assuming you got more than 1 set top box)
1x unmanaged switch for Internet (to connect to to the AP/s)

 

[miloaisdino]

What you need is a unmanage switch. It is just plug & play, no configurations needed.

However assuming miloaisdino in post #41 say is true, then you may need 2 unmanaged switch.
1x unmanaged switch for MioTV (assuming you got more than 1 set top box)
1x unmanaged switch for Internet (to connect to to the AP/s)

If its a managed switch, disable igmp snooping and play with the multicast settings abit until it works. U also can set "port based vlan" where the switch is split into "2 halves". That way u dont need another switch but u still need 2 runs of wire.

 

[miloaisdino]

Part of the reason why singtel force us to use onr now is that certain "services" on the mio stb do not work solely on vlan20 anymore, eg stingray music, netflix and probably many more to come. What the singtel provided ap does (ont days) is to assign a special address to your mio stb (typically 192.168.1.196) and static route all multicast, igmp and dns traffic destined for vlan20 while allowing internet traffic to enter vlan10 (netflix), all while being natted into the same subnet as your other devices (for the remote control feature of the singtel tv go app). 3rd party routers simply mapped lan ports to vlan20 on the wan trunk, causing these value added services not to work as mio stbs were assigned 'public' ips from singtel. So singtel came up with a sneaky solution -- the onr..

 

[DarthGW]

any issue with plugging a unifi ap into the ONR

 

[Masa27]

Sorry for the late reply and thank you for all your valued feedback.

For easy referencing, current setup as follows:

Whole house to my patch panel in Storeroom

ONR
Port 1 (Patch Panel -> Unmanaged Switch) (Consist of my APs & MioTV STB[1 out of 3])
Port 2 (Camera DVR1)
Port 3 (Camera DVR2)
Port 4 (Previously used it for NAS, now i have added another switch that consist of MioTV STB only) *Note: only able to do this for 2 out of 3 of the STB that i have as 1 of my rooms, i only have 1 port to use for MioTV & AP.

What you need is a unmanage switch. It is just plug & play, no configurations needed.

However assuming miloaisdino in post #41 say is true, then you may need 2 unmanaged switch.
1x unmanaged switch for MioTV (assuming you got more than 1 set top box)
1x unmanaged switch for Internet (to connect to to the AP/s)

Currently i have a unmanaged switch, which is causing this problem. I have another problem for 1 of my rooms, i only have 1 port to use for MioTV & AP.

Which ap are you using? Can u connect singtel tv to AP and try?

A Samsung Connections Member. Posted with Samsung Galaxy S9+ HardwareZone Forums app

ASUS AC87U as AP. Currently 1 of the rooms is connected as you suggested. Same issue.

If it is ONR, then you may not need to use the switch.
ONR is already a router and also a switch at the same time.

Hence there may no need to use the switch at all.

VQ is using ONT which is different as there is only 1 port available.

I need a switch as i have too many equipment.

If its a managed switch, disable igmp snooping and play with the multicast settings abit until it works. U also can set "port based vlan" where the switch is split into "2 halves". That way u dont need another switch but u still need 2 runs of wire.

I am trying to understand this.

Hopefully i prefer not to pull wire because i went the extra mile of pulling the wire before casting the pillar from basement to 2nd level to make it look neat. Now if i were to pull the wire i will have alot of drilling to do.

For 1 of my rooms, i only have 1 port to use for MioTV & AP, i suppose you are saying by getting a managed switch i can get both to work?

 

[renfred89]

Which brand of unmanaged switch are you using?

Your unmanaged switch must support igmp snooping before it will work. You don't have to get a managed switch deliberately, cos unmanaged switch like tplink sg105d supports advanced features as such too..

Sorry for the late reply and thank you for all your valued feedback.

For easy referencing, current setup as follows:

Whole house to my patch panel in Storeroom

ONR
Port 1 (Patch Panel -> Unmanaged Switch) (Consist of my APs & MioTV STB[1 out of 3])
Port 2 (Camera DVR1)
Port 3 (Camera DVR2)
Port 4 (Previously used it for NAS, now i have added another switch that consist of MioTV STB only) *Note: only able to do this for 2 out of 3 of the STB that i have as 1 of my rooms, i only have 1 port to use for MioTV & AP.




Currently i have a unmanaged switch, which is causing this problem. I have another problem for 1 of my rooms, i only have 1 port to use for MioTV & AP.



ASUS AC87U as AP. Currently 1 of the rooms is connected as you suggested. Same issue.



I need a switch as i have too many equipment.



I am trying to understand this.

Hopefully i prefer not to pull wire because i went the extra mile of pulling the wire before casting the pillar from basement to 2nd level to make it look neat. Now if i were to pull the wire i will have alot of drilling to do.

For 1 of my rooms, i only have 1 port to use for MioTV & AP, i suppose you are saying by getting a managed switch i can get both to work?

A Samsung Connections Member. Posted with Samsung Galaxy S9+ HardwareZone Forums app

 

[Masa27]

Unfortunately I can’t see the brand unless I unmount my rack. From my understanding I think it does not have igmp snooping because there is no Gui for settings only PnP.

If you are referring to port 4 of ONR I am using the ac1900 as a switch.

Edited part
I’m looking at TL-SG1024DE, due to the no port and I can mount it on my rack. Don’t dare to pull trigger yet because I worry I misunderstand what you guys are explaining.

Which brand of unmanaged switch are you using?

Your unmanaged switch must support igmp snooping before it will work. You don't have to get a managed switch deliberately, cos unmanaged switch like tplink sg105d supports advanced features as such too..

 

[dryteletubby]

Unfortunately I can’t see the brand unless I unmount my rack. From my understanding I think it does not have igmp snooping because there is no Gui for settings only PnP.

If you are referring to port 4 of ONR I am using the ac1900 as a switch.

Edited part
I’m looking at TL-SG1024DE, due to the no port and I can mount it on my rack. Don’t dare to pull trigger yet because I worry I misunderstand what you guys are explaining.

I suggest you pm miloaisdino he/she seems to be the only one who actually knows how SingTel does it's IPTV

 

[miloaisdino]

As you mentioned the iptv only works when u have a dedicated switch for mio. For the 1 room with only 1 lan port, u can get a managed switch/ or smart switch with vlan capability to trunk the miotv seperately over vlan on the same port.
For example[Onr]<<----2 ethernets---->>[Managed switch]<----cable in wall---->[AP]<-->[tv]
Cable in wall has untagged traffic as well as vlan 20
AP uses untagged traffic for internet, assign one of the ports in the ap for iptv (vlan20 detag)
Managed switch bridges 1 lan port of the onr for internet, the other port is trunked to vlan 20.

 

[miloaisdino]

Can u go to yr working miotv and under settings, device info and send the ip address assigned here pls. Let us have a look at the subnet

 

[renfred89]

I've checked with Singtel technical team on this, there is no need to purchase a managed switch and configure vlan again. It's simply a waste of resource..

The crucial feature is that unmanaged switch must support igmp snooping, or else it will be a case of internet working but not Singtel tv or vice versa scenario.

All MANAGED switch supports igmp snooping but not all UNMANAGED switch support igmp snooping.

In my case where I used to have Singtel tv, I was using tplink sg105d which thankfully is unmanaged and supports igmp snooping, and hence able to work well..

As you mentioned the iptv only works when u have a dedicated switch for mio. For the 1 room with only 1 lan port, u can get a managed switch/ or smart switch with vlan capability to trunk the miotv seperately over vlan on the same port.
For example[Onr]<<----2 ethernets---->>[Managed switch]<----cable in wall---->[AP]<-->[tv]
Cable in wall has untagged traffic as well as vlan 20
AP uses untagged traffic for internet, assign one of the ports in the ap for iptv (vlan20 detag)
Managed switch bridges 1 lan port of the onr for internet, the other port is trunked to vlan 20.

A Samsung Connections Member. Posted with Samsung Galaxy S9+ HardwareZone Forums app

 

[miloaisdino]

I've checked with Singtel technical team on this, there is no need to purchase a managed switch and configure vlan again. It's simply a waste of resource..

The crucial feature is that unmanaged switch must support igmp snooping, or else it will be a case of internet working but not Singtel tv or vice versa scenario.

All MANAGED switch supports igmp snooping but not all UNMANAGED switch support igmp snooping.

In my case where I used to have Singtel tv, I was using tplink sg105d which thankfully is unmanaged and supports igmp snooping, and hence able to work well..

A Samsung Connections Member. Posted with Samsung Galaxy S9+ HardwareZone Forums app

Oh. Mine works without igmp snooping tho, but is worth giving a try.

edit: igmp snooping makes sense if the switch is placed after the singtel provided router/onr thats not in bridge mode. but if the switch is placed before the router (eg stb gets ip directly from singtel), i believe theres no need for igmp snooping to be enabled as theres only 1 stb, 1 port, 1 vlan. multicast traffic will be contained in the vlan anyways

 

[Maverick2889]

Oh. Mine works without igmp snooping tho, but is worth giving a try.

edit: igmp snooping makes sense if the switch is placed after the singtel provided router/onr thats not in bridge mode. but if the switch is placed before the router (eg stb gets ip directly from singtel), i believe theres no need for igmp snooping to be enabled as theres only 1 stb, 1 port, 1 vlan. multicast traffic will be contained in the vlan anyways

Hi there,

I was connected to your post on connecting third party router to Singtel ONR as i am having some issues after trying to replace the Singtel AC1900 with an Asus RT-AX88U.

After setting the AX88U in AP mode and connecting to the Singtel ONR, i have internet but the MioTV freezes and Singtel were useless when i asked them for help on trying to configure the settings on the AX88U.

Do you have a solution please? Thanks so much!

 

[FlushX]

Since you are already on ONR + AX88U, Mio TV should be connected directly to ONR. AX88U is used purely for WiFi/other lan devices.

Hi there,

I was connected to your post on connecting third party router to Singtel ONR as i am having some issues after trying to replace the Singtel AC1900 with an Asus RT-AX88U.

After setting the AX88U in AP mode and connecting to the Singtel ONR, i have internet but the MioTV freezes and Singtel were useless when i asked them for help on trying to configure the settings on the AX88U.

Do you have a solution please? Thanks so much!

 

[xiaofan]

Hi there,

I was connected to your post on connecting third party router to Singtel ONR as i am having some issues after trying to replace the Singtel AC1900 with an Asus RT-AX88U.

After setting the AX88U in AP mode and connecting to the Singtel ONR, i have internet but the MioTV freezes and Singtel were useless when i asked them for help on trying to configure the settings on the AX88U.

Do you have a solution please? Thanks so much!

I have already given the suggestions here.
https://forums.hardwarezone.com.sg/...inic-4/asus-rt-ax88u-singtel-onr-6379865.html

But probably you can describe why you can not connect the SingTel TV box to the ONR and why my suggestion does not help. Then people can probably help you better.

Hmm, I already mentioned the solution to you. Have you tried the following solution?

ONR -- SingTel AC Elite (disable wifi) -- AX88U in AP mode
SingTel AC Elite (disable wifi) -- SingTel TV box


Or you can try the following to see if it works or not.

ONR -- AX88U LAN port (not WAN port) -- SingTel TV box
AX88U: disable dhcp

Basically between ONR and SingTel TV box, only dumb switch (with igmp snooping support) or SingTel routers can exist.