Lately i ran into paynow hiccups again. Keep requesting for physical token though i have mobile token setup. Until an extend i decided to carry my physical token along. Guess what, even with physical token i also can't withdraw successfully. So no choice i called up DBS. Cs was very helpful. He assured me it'll be ok after he reset on his end. Cos on off it'll be out of sync. And truly after he reset on his end, my mobile token works again. So for those of you having mobile token log in issue, if u have tried reset yourself but still hiccuppy, i suggest u call up DBS to ask them reset on their end.
(I have ownself reset 3 times the mobile tokens but still gives problem last week. Until cs did the reset on his end then it works ok again)