ST NumberShare

[crobin]

I used the Singtel app to send this message (which routed me to a Singtel page to submit): “ I need to transfer NumberShare from Apple Watch 4 to Apple Watch 5. To do that I have already unsubscribed but I need SingTel to waive the early termination charges as I am only transferring the service to a new watch”

I went thru the manual way. The cso don’t know ****. Keep putting me on hold. Then read thru scripts.

May I know how you send message asking for waiver. The cso I’ve talked to ask me wait for penalty in my statement. Then call it for waiver. It’s like wtf.

 

[alvino]

I used the Singtel app to send this message (which routed me to a Singtel page to submit): “ I need to transfer NumberShare from Apple Watch 4 to Apple Watch 5. To do that I have already unsubscribed but I need SingTel to waive the early termination charges as I am only transferring the service to a new watch”

Thank for sharing man. It’s informative

 

[StanII]

anyone having issues setting up numbershare/mobile data on your existing apple watch to new iphone 11/11 pro?

i am unable to setup mobile data, tells me i already have a subscription, it's like the same problem i went through previously.

 

[crobin]

Did u remove in the watch app and also in the Singtel app?

anyone having issues setting up numbershare/mobile data on your existing apple watch to new iphone 11/11 pro?

i am unable to setup mobile data, tells me i already have a subscription, it's like the same problem i went through previously.

 

[StanII]

Did u remove in the watch app and also in the Singtel app?

i had to hard reset on my watch, just removed on my singtel app, called CSO, told to unsubscribe, seems like same process, my contract was almost up though, early Oct'19

 

[alvino]

anyone having issues setting up numbershare/mobile data on your existing apple watch to new iphone 11/11 pro?

i am unable to setup mobile data, tells me i already have a subscription, it's like the same problem i went through previously.

the proper way to change phone with paired Applewatch would be unpairing it first with old phone while unpairing it will prompt keep or delete data plan. Choose keep.

Then restore you new iPhone. Then pair back old watch with new phone choosing your Apple watch backup you just did.

Applewatch backup is only created during unpairing process. With that you don’t need to do any unsub and resub crap. Cos the restore for Applewatch maintains the data plan profile.

This method works for changing to older iPhones as well. Just have to remind yourself to do unpairing first before migrating to new iPhone.

 

[StanII]

the proper way to change phone with paired Applewatch would be unpairing it first with old phone while unpairing it will prompt keep or delete data plan. Choose keep.

Then restore you new iPhone. Then pair back old watch with new phone choosing your Apple watch backup you just did.

Applewatch backup is only created during unpairing process. With that you don’t need to do any unsub and resub crap. Cos the restore for Applewatch maintains the data plan profile.

This method works for changing to older iPhones as well. Just have to remind yourself to do unpairing first before migrating to new iPhone.

yeah tbh i forgotten about this part.

too late when i migrated first before unpairing.

thanks for the tips!

 

[civicguy]

May i ask.

Must the numbershare for Apple Watch be the same number as the one for my iPhone.

Let’s say I have two Singtel line. One is 1234567 (used in my iPhone) and one is 9876544 (used in my son iPhone). My Apple Watch is paired to my iPhone.

Can I use 9876544 as my numbershare for my Apple Watch.

 

[*adiBOY]

May i ask.

Must the numbershare for Apple Watch be the same number as the one for my iPhone.

Let’s say I have two Singtel line. One is 1234567 (used in my iPhone) and one is 9876544 (used in my son iPhone). My Apple Watch is paired to my iPhone.

Can I use 9876544 as my numbershare for my Apple Watch.

The answer is no. It must be the same number. How else do you receive notification from your phone if it’s a different number?

 

[civicguy]

Ok thank u

The answer is no. It must be the same number. How else do you receive notification from your phone if it’s a different number?

 

[crobin]

Remove singtel plan from watch via iPhone watch app very fast. Removal of NumberShare add on via singtel app also very fast .. in mins got the confirmation. Sent message to ask for waiver of early termination fee

Posted with iPhone X HardwareZone Forums app

Singtel 1688 called me about my request to waive the early termination charges. Seems that one year ago in Sep 2018, that period there was a promotion for NumberShare which was only for 6 months. So the promotion period was for 6 months, which ended in Mar 2019. So no early termination charges, so no need to waive. Currently, when subscribe to NumberShare, the contract period is for 12 months, and no promotion yet.

 

[crobin]

Just got my NumberShare up and running ., Super fast compared to last year. Just a few minutes. And apparently now you can transfer plan and esim. The message when you subscribe is “changing your Apple Watch - you can easily switch your existing plan and esim to your new Apple Watch for a one time charge of $10.70. “

 

[crobin]

Once you click proceed : you get this message - thank you. We are now switching your number share plan and esim to your new Apple Watch. You’ll receive an SMS once it’s ready

Last year no such option. Need to unsubscribe and terminate .. and really new .. and risk incurring hefty early termination charges .. great work Singtel ..

 

[crobin]

So completed successfully with my new AW5 .. but I terminated plan in Apple Watch App and also in Singtel app .. then I subscribe to new plan on new watch ... But actually I screwed up by accidentally subscribing back to the old watch .. Then once I realised the error, I tried to unsubscribe again and was going to call Singtel to waive the early termination charges due to my error, but turned out I can just transfer .. though need to pay 10.70.

Tomorrow I am setting up my wife's new Apple Watch 5, migrating from AW4 .. So this time I will try to migrate without terminate and unsubscribing in the Apple Watch app and Singtel app .. directly try to do a transfer of plan from old watch to new watch. Will update once I got it done.

 

[crobin]

Confirmed no need to unsubscribe and terminate on watch app and Singtel app. Just transfer the plan from the watch app when setting up data plan. But need to pay 10.70 activation fee. Fairly fast to set up around 5 minutes ..No need to call 1688

 

[sunseer]

Tried out your steps and it work as what have mentioned. Activated within 5min after setting up completed as a new watch ( for my case)

Thanks for your info.

Confirmed no need to unsubscribe and terminate on watch app and Singtel app. Just transfer the plan from the watch app when setting up data plan. But need to pay 10.70 activation fee. Fairly fast to set up around 5 minutes ..No need to call 1688

 

[broskel]

Anyone on numbershare and is on iflexi plan?
Don’t see any reason jus to recontract to get numbershare

 

[BinaryLord]

Anyone on numbershare and is on iflexi plan?
Don’t see any reason jus to recontract to get numbershare

What's iflexi plan? Can't find any info

 

[tohchr]

Anyone on numbershare and is on iflexi plan?
Don’t see any reason jus to recontract to get numbershare

Iflexi does not support number share. U need to change your mobile plan unfortunately.

 

[rohitntu]

Just digging up this old thread as I upgraded from Series 4 to Series 6, and Numbershare has been a challenge to transfer. When I setup new Watch, it asked if I want to transfer Cellular from old watch to new, and I said yes, and then it was stuck in "Activating" for several hours. So far I've removed the Cellular from the old watch, removed it from new watch via Reset Cellular Plan, etc, but no luck. Am waiting for a callback from Singtel to sort it out, as their WhatsApp guys haven't been able to solve it.

What a mess, I hope Apple clamps down on Singtel to fix their ****. So disappointing in this day and age. Perhaps this is why they haven't got eSIM approval for the phones from Apple.