Standchart eSaver

royalmix

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Damn, SC locked my account when i was trying to transfer out more than 30k to my Trust account with the same name!

i just did a similar transfer yesterday also no problem.

show me a dialogue box say my access to the acc is temporary suspended. asked me to call their 24HRS hotline but it is NOT 24hrs.
need to wait till 8am.

waste my time man.
You posted past midnight! U did the transfer past midnight?

Dun work like the hackers/scammers!
 

DevilPlate

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Damn, SC locked my account when i was trying to transfer out more than 30k to my Trust account with the same name!

i just did a similar transfer yesterday also no problem.

show me a dialogue box say my access to the acc is temporary suspended. asked me to call their 24HRS hotline but it is NOT 24hrs.
need to wait till 8am.

waste my time man.
No wonder u say everything in life is Luck sia…
 

item2sell

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Damn, SC locked my account when i was trying to transfer out more than 30k to my Trust account with the same name!

i just did a similar transfer yesterday also no problem.

show me a dialogue box say my access to the acc is temporary suspended. asked me to call their 24HRS hotline but it is NOT 24hrs.
need to wait till 8am.

waste my time man.

isit a new payee added recently. I seen other users facing same issue.
 

Devilsire

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Damn, SC locked my account when i was trying to transfer out more than 30k to my Trust account with the same name!

i just did a similar transfer yesterday also no problem.

show me a dialogue box say my access to the acc is temporary suspended. asked me to call their 24HRS hotline but it is NOT 24hrs.
need to wait till 8am.

waste my time man.

new payee / not saved before?
 

Joelleyuan

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You posted past midnight! U did the transfer past midnight?

Dun work like the hackers/scammers!
could be one of the reason but my previous transfer was also done at odd timing. i sleep in the day and awake at night leh.
new payee / not saved before?
isit a new payee added recently. I seen other users facing same issue.
Old payee that has been added just shortly after i opened this esaver acc and it has the same name as my sc acc.
and i have been transferring money to n from this acc every two months because of this sc esaver promotion.
last promo ended 31st March, obviously i will move money out AS USUAL right?

sian.
 

Joelleyuan

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Scary, let us know the outcome later
i only just managed to call them before 8pm just now. all those options can't get you thru to a human cso so i gotta choose fraudulent transaction option.

cso said he don't see my acc being locked from his system but i said i cannot access. then he check with fraudulent transaction dept and verified with me if i was the one logging in at the timing and transferring money to acc no. xxxx etc,
i said yes it's done by me and that acc no. xxxx has the same name as my sc acc. similar transaction was done days before and in the past too.
then i hold the line while he communicate w the dept again and told me they will proceed to unlock my acc in a few hours time.
Let's see how it goes later.
 

royalmix

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i only just managed to call them before 8pm just now. all those options can't get you thru to a human cso so i gotta choose fraudulent transaction option.

cso said he don't see my acc being locked from his system but i said i cannot access. then he check with fraudulent transaction dept and verified with me if i was the one logging in at the timing and transferring money to acc no. xxxx etc,
i said yes it's done by me and that acc no. xxxx has the same name as my sc acc. similar transaction was done days before and in the past too.
then i hold the line while he communicate w the dept again and told me they will proceed to unlock my acc in a few hours time.
Let's see how it goes later.
I make it an exception for you, cos normally I dun come here at night!

You should be glad that SCB is on the ball to protect your funds, our funds at night!

The fact that your account went to the Fraud Dept was very important. They are closely monitoring funds movement at night!

To avoid or reduce inconvenience to yourself, try to avoid transferring large amts of funds past midnight.

Name is not important cos the bank cannot verify, name is just for you to keep track. The fact that it was second time and bank took action was very good action from them. It triggered a red flag!
 

Joelleyuan

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I make it an exception for you, cos normally I dun come here at night!

You should be glad that SCB is on the ball to protect your funds, our funds at night!

The fact that your account went to the Fraud Dept was very important. They are closely monitoring funds movement at night!

To avoid or reduce inconvenience to yourself, try to avoid transferring large amts of funds past midnight.

Name is not important cos the bank cannot verify, name is just for you to keep track. The fact that it was second time and bank took action was very good action from them. It triggered a red flag!
Thanks bro you're right.
there's pro n cons anyway.
Scary, let us know the outcome later
I'm able to access my account now and able to make transactions, within 2 hours from calling them.
 

DevilPlate

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I hope you never all in on one bank only. Imagine TBill closing date and then suddenly this issue happened and you miss out applying.
miss Tbill ok lah....every 2wks got

Unless apply for SGS....goto be careful
 

laladuck

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Hello! Would like to seek the advice from the experts here regarding the definition of "Fresh funds" for the special invite (1 Apr to 31 Jul 2024).

For example:
15 Mar - withdrew $100k
30 Mar - end-of-day balance $50k

Does it mean that I have to maintain at least $250k on 30 Apr to be eligible?
First $150k - $100k higher end-of-day balance on 30 Mar
Next $100k - amount withdrawn on 15 Mar and re-deposited within 30 days of the Promotion Period

T&C para 2c - you must deposit fresh funds of minimum S$100,000 into your Eligible Account(s), such that the end-of-day deposit balance on 30 April 2024 is at least S$100,000 higher than the end-of-day deposit balance on 31 March 2024. “Fresh funds” means funds that do not originate from any existing account with the Bank or funds that are not withdrawn and re-deposited within 30 days of the Promotion Period

Thanks in advance!
 

rest1ess

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Hello! Would like to seek the advice from the experts here regarding the definition of "Fresh funds" for the special invite (1 Apr to 31 Jul 2024).

For example:
15 Mar - withdrew $100k
30 Mar - end-of-day balance $50k

Does it mean that I have to maintain at least $250k on 30 Apr to be eligible?
First $150k - $100k higher end-of-day balance on 30 Mar
Next $100k - amount withdrawn on 15 Mar and re-deposited within 30 days of the Promotion Period

T&C para 2c - you must deposit fresh funds of minimum S$100,000 into your Eligible Account(s), such that the end-of-day deposit balance on 30 April 2024 is at least S$100,000 higher than the end-of-day deposit balance on 31 March 2024. “Fresh funds” means funds that do not originate from any existing account with the Bank or funds that are not withdrawn and re-deposited within 30 days of the Promotion Period

Thanks in advance!
As Promotional Period starts from 1 April, so it seems to me that your march withdrawal not counted. You just have to put in at least $100K funds from outside since start of April and cannot withdraw these $100K until after 30 April?

Edit: To add on, if you withdraw any sum in April, must also put back in April
 
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maumu

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bonus interest for March credited today. unexpectedly early...
 
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