i only just managed to call them before 8pm just now. all those options can't get you thru to a human cso so i gotta choose fraudulent transaction option.
cso said he don't see my acc being locked from his system but i said i cannot access. then he check with fraudulent transaction dept and verified with me if i was the one logging in at the timing and transferring money to acc no. xxxx etc,
i said yes it's done by me and that acc no. xxxx has the same name as my sc acc. similar transaction was done days before and in the past too.
then i hold the line while he communicate w the dept again and told me they will proceed to unlock my acc in a few hours time.
Let's see how it goes later.
I make it an exception for you, cos normally I dun come here at night!
You should be glad that SCB is on the ball to protect your funds, our funds at night!
The fact that your account went to the Fraud Dept was very important. They are closely monitoring funds movement at night!
To avoid or reduce inconvenience to yourself, try to avoid transferring large amts of funds past midnight.
Name is not important cos the bank cannot verify, name is just for you to keep track. The fact that it was second time and bank took action was very good action from them. It triggered a red flag!