Standchart eSaver

[bargin]

Still down? Anyone can access? RM said ok already but I tried both app and website both still cannot.

now can access but lag due to cny new notes booking

 

[vsvs24]

Now can access after CNY new notes reservation removed.

 

[wira]

have been trying since 10 am to login to make cny new notes reservation.
finally managed get a slot after successful login and book 1:30 pm

 

[potNPan]

First year that I try to book CNY new notes with SCB and wah, this is like buying concert tickets.

 

[CaptainWu]

have been trying since 10 am to login to make cny new notes reservation.
finally managed get a slot after successful login and book 1:30 pm

Wow! You are lucky then. I tried many times and by the time able to logon they stopped the CNY notes reservation already....

 

[Imhthc]

I think this online reservation is quite a failure. It drove so much traffic till they couldn’t handle. I managed to get a slot at 1.20pm but that’s after many attempts (logins then hanged then logouts)since 10am. Hope they think of better way next year. I knew last year was challenging to get a slot but at least it was not down. Fancy someone needed to make an urgent transaction in the morning. GG.

 

[Imhthc]

Ondid

I did. But it didn't apply in my case. Last month, under same invite, I got all interest in one tranche, this month two.

I will ask you to refer to the official tnc, at least for mine, no fixed number of tranches stated.

One tranche after the mid month or end of the month only?
When are the two tranches?
The base interest which everyone will get is already one tranche and it is paid out at the end of the month.
which invite did you get? For 3.7% or 3.8%?

 

[rest1ess]

One tranche after the mid month or end of the month only?
When are the two tranches?
The base interest which everyone will get is already one tranche and it is paid out at the end of the month.
which invite did you get? For 3.7% or 3.8%?

First month - received full interests, bonus and all, on last day of month.
Second month - received miniscule interest on 1st day of the subsequent month and the rest later around mid-month (within subsequent months)
Third month - Akan datang

So in my case, theyhave been random with no consistent interest crediting process. And YMMV. If you experienced consistency in your case, good for you!

 

[wira]

I think this online reservation is quite a failure. It drove so much traffic till they couldn’t handle. I managed to get a slot at 1.20pm but that’s after many attempts (logins then hanged then logouts)since 10am. Hope they think of better way next year. I knew last year was challenging to get a slot but at least it was not down. Fancy someone needed to make an urgent transaction in the morning. GG.

yup they should do like what other banks did, create a separate portal for the reservations so it does not overwhelm the critical online banking system.

 

[maumu]

First month - received full interests, bonus and all, on last day of month.
Second month - received miniscule interest on 1st day of the subsequent month and the rest later around mid-month (within subsequent months)
Third month - Akan datang

So in my case, theyhave been random with no consistent interest crediting process. And YMMV. If you experienced consistency in your case, good for you!

actually they have been consistent in the disbursement of the base/bonus interest. just that the bonus interest amount varies depending on whether you meet the eligibility (e.g. incremental balance) and which promo you are on.

anyways some folks claimed to have received their bonus interest for Dec already last week. but I haven't gotten it yet. still got a few days until 20th...

 

[Imhthc]

First month - received full interests, bonus and all, on last day of month.
Second month - received miniscule interest on 1st day of the subsequent month and the rest later around mid-month (within subsequent months)
Third month - Akan datang

So in my case, theyhave been random with no consistent interest crediting process. And YMMV. If you experienced consistency in your case, good for you!

Is ur “first month” November 2023? Recalled the public promotion was 3.6% for Dec 23 and Jan 24. Since u din meet the incremental balance increase for Dec 23, u get the base interest at the end of the month only. Is it the reason why?

 

[rest1ess]

actually they have been consistent in the disbursement of the base/bonus interest. just that the bonus interest amount varies depending on whether you meet the eligibility (e.g. incremental balance) and which promo you are on.

anyways some folks claimed to have received their bonus interest for Dec already last week. but I haven't gotten it yet. still got a few days until 20th...

Right. They have also been sticking to the terms in my case - by 20th. Just that after my first month's super positive experience, it was puzzling to me why next month process so different. lol

 

[maumu]

"additional exclusive bonus interest" for December is in.

mine differ by 1 cents... but total still 3.6% (following public promo rate which is higher than invitational rate).

 

[havetheveryfun]

I think this online reservation is quite a failure. It drove so much traffic till they couldn’t handle. I managed to get a slot at 1.20pm but that’s after many attempts (logins then hanged then logouts)since 10am. Hope they think of better way next year. I knew last year was challenging to get a slot but at least it was not down. Fancy someone needed to make an urgent transaction in the morning. GG.

they been doing this every year for a few years though and its the first time they crash. though its normal that slots are all taken up within 5- 10minutes of opening, its the same for dbs/posb also. except dbs/posb is smart that they separate the booking form from the main banking app or internet banking functions.

 

[CaptainWu]

they been doing this every year for a few years though and its the first time they crash. though its normal that slots are all taken up within 5- 10minutes of opening, its the same for dbs/posb also. except dbs/posb is smart that they separate the booking form from the main banking app or internet banking functions.

I thought SCB in the past only allow priority banking clients to reserve? This round for public hence it crashes?

 

[vsvs24]

I thought SCB in the past only allow priority banking clients to reserve? This round for public hence it crashes?

All along open to all their customers.

I had to wait long last 2 years. No separate Q from others doing normal transactions. Priority no use.

This year I switch to another branch to see if it is better.

 

[wira]

All along open to all their customers.

I had to wait long last 2 years. No separate Q from others doing normal transactions. Priority no use.

This year I switch to another branch to see if it is better.

oh even with reservation still long Q ?

 

[mosmos]

All along open to all their customers.

I had to wait long last 2 years. No separate Q from others doing normal transactions. Priority no use.

This year I switch to another branch to see if it is better.

Past few years queues quite short at jem, less than 5 for cash collection, maybe i went after lunch time weekdays

The counter still ask if I want exchange more.

 

[vsvs24]

oh even with reservation still long Q ?

Past few years queues quite short at jem, less than 5 for cash collection, maybe i went after lunch time weekdays

The counter still ask if I want exchange more.

Last year, there was like 10 people in front of me. Counter process very slow. When I am next, all counters did not call customers for 10 min. One teller was chatting with the cleaner. So I called out to ask what is wrong then they call my number.

Tampines branch. I think something is wrong with this branch. All these years everytime I go need to wait very long. So this year I switch to another branch to see if it is better.

 

[wira]

Last year, there was like 10 people in front of me. Counter process very slow. When I am next, all counters did not call customers for 10 min. One teller was chatting with the cleaner. So I called out to ask what is wrong then they call my number.

Tampines branch. I think something is wrong with this branch. All these years everytime I go need to wait very long. So this year I switch to another branch to see if it is better.

i see ..
past few years have been using dbs to get new notes.
although their branch is crowded, processing is very fast and Q move rapidly.

DBS will prepare your requested amount beforehand. When you arrive they ask you enter atm card and pin and your NRIC. after you provide atm card and enter pin , they will just pass you the prepared amount in an enveloped and thats it.