Standchart eSaver

vincelee

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I went down to SC branch this morning, and they advise that I close my esaver account, cos they cannot unblock it even with the police report. So i just proceed to close it and get the money back. Had to do that, if not how to pay the bills, especially with CNY coming. However I still can't access my internet banking. Only after 60 days. So right now I have to call them up if I wanna check on my CC bills. Maybe I should also cancel my SC credit card, since the cashback benefits is so little.
 

vsvs24

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I went down to SC branch this morning, and they advise that I close my esaver account, cos they cannot unblock it even with the police report. So i just proceed to close it and get the money back. Had to do that, if not how to pay the bills, especially with CNY coming. However I still can't access my internet banking. Only after 60 days. So right now I have to call them up if I wanna check on my CC bills. Maybe I should also cancel my SC credit card, since the cashback benefits is so little.
Then your salary how ? You managed to stop in time from going into esaver ?
 

ctan84

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Can teach me how u nudge your RM?
my RM said esaver invite is not within his control so he can't do anything.
I merely just msged him on why I didn't get the e-invite, he said would check for me and 2 days later the invite came liao loh.
 

devion

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Not sure. I did update my HR. But not sure whether they will change in time, cos I think this Friday they will credit the salary.
I believe for blocked acct, no funds can be credited in. U can easily try to do a $1 xfer into this acct to confirm.
If so, your salary credit will fail & u can check with HR on the failed salary credit & provide an alternate bank.
 

1l92041H

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I believe for blocked acct, no funds can be credited in. U can easily try to do a $1 xfer into this acct to confirm.
If so, your salary credit will fail & u can check with HR on the failed salary credit & provide an alternate bank.
Did u find out what hapaoned to your account to justify the closure?

Any guess?
 

wutawa

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I tried when i went down to the branch, but they say they didn't know too. Or maybe they do but just don't wanna share too much
U did all u can and even tried asking it here. Just move on to another bank that is more suitable for u.
 

damnit

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SCB locking customer accounts is the primary reason I gave up on them. I worked in a bank before so I understand why they are doing this. However, to lock customers money for up to 60 days is simply ridiculous whatever the reason. Especially if you a long term customer. I have not heard of other banks doing this to their long time customers.

So whatever promos they have now, I won't be putting my funds (around $500k) with SCB.
 

damnit

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Nothing wrong to post here. Good to know for info.

I agreed this is for awareness.

For my case, I had a home loan with SCB. As the interest rate was increasing too high and the loan was less than $250k, I decided to fully pay up for my loan. As such, I transfer from another local bank (not crypto exchange) to SCB so that I can fully pay up for my home loan. There are no other transactions on my account as I used it only for home loan payments.

A few days later, they lock my account as a priority banking customer.

WTF is all I can say to SCB.
 

item2sell

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I agreed this is for awareness.

For my case, I had a home loan with SCB. As the interest rate was increasing too high and the loan was less than $250k, I decided to fully pay up for my loan. As such, I transfer from another local bank (not crypto exchange) to SCB so that I can fully pay up for my home loan. There are no other transactions on my account as I used it only for home loan payments.

A few days later, they lock my account as a priority banking customer.

WTF is all I can say to SCB.

did you transfer from your own bank account or third party bank account.

when I move 200k from my own uob to my own hsbc. Anti fraud call me
 

DevilPlate

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I agreed this is for awareness.

For my case, I had a home loan with SCB. As the interest rate was increasing too high and the loan was less than $250k, I decided to fully pay up for my loan. As such, I transfer from another local bank (not crypto exchange) to SCB so that I can fully pay up for my home loan. There are no other transactions on my account as I used it only for home loan payments.

A few days later, they lock my account as a priority banking customer.

WTF is all I can say to SCB.
If from another bank (own name), shouldn’t be.
I got called up asking the source of fund (greater than yr 250k) before but never kena lock up.
 

DevilPlate

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If the banks not proactive in times of overwhelming fraud/scam, then i will be worried.

If tx from another bank under my own name kena locked up rightaway then really jialat.
 

vsvs24

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Not sure what are the banks' criteria. I got a call from GXS for transferring $17 by paynow to my own NRIC (did this because GXS cannot save payee) 🤔

They just want to confirm it is done by me. But ok lah. Just confirm.
 

vsvs24

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I agreed this is for awareness.

For my case, I had a home loan with SCB. As the interest rate was increasing too high and the loan was less than $250k, I decided to fully pay up for my loan. As such, I transfer from another local bank (not crypto exchange) to SCB so that I can fully pay up for my home loan. There are no other transactions on my account as I used it only for home loan payments.

A few days later, they lock my account as a priority banking customer.
SCB don't want you to settle their loan 🤣

Many years ago I lowered my credit limit for SCB credit card to $2000 after news report of unauthorized transactions. Then there was once I need to pay a one off $3000. Applied to increase my credit limit but was rejected. After that SCB keep calling and sending me SMS to take up personal loan 😡

I got around the credit limit by applying for another SCB credit card (they had the promise of immediate approval and next day courier at that time). The credit limit was increased back to the norm and shared by all SCB cards. So I could use the older card to make payment.
 
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