Standchart eSaver

[ahnyaahnya]

almost in similar situation

No buy product?

 

[havetheveryfun]

100% agree.
My RM app status is always "AWAY". It takes her ~ 4 business days to respond to my enquiries with a one liner response. Because of the no response, I walk-in to branch and once the counter staff realised that I have RM, they taiji away and ask me to call my RM instead

what were u trying to do at the branch with the counter staff ?

 

[kitkat2]

those with RMs seems to have worse customer service.
Branch staff, call centre and live chat agent usually taiji say "look for your RM" instead of responding

the worst is yet to come. soon they will taiji you to AI agents.

 

[Mickey01]

what were u trying to do at the branch with the counter staff ?

around Jun 2025 SCB was in the process of integrating the separate online trading app into the SCB online banking app. When I was setting up up the accounts, keep getting an error code and "contact RM or visit branch for assistance". And was not able to transact in UT subscription using the mobile app.

 

[havetheveryfun]

around Jun 2025 SCB was in the process of integrating the separate online trading app into the SCB online banking app. When I was setting up up the accounts, keep getting an error code and "contact RM or visit branch for assistance". And was not able to transact in UT subscription using the mobile app.

oh.. but did ur RM help u in the end

think this kind have to somehow get hold of their backend team..

 

[Mickey01]

oh.. but did ur RM help u in the end

think this kind have to somehow get hold of their backend team..

at that point in tme - no. So i fedup trade equities instead and I use the secure mail and drop SCB my "feedback". After the feedback, CSO taiji back to RM and RM App contacted me for what face2face financial needs analysis etc etc etc .... I refused to meetup

 

[peppermint7]

at that point in tme - no. So i fedup trade equities instead and I use the secure mail and drop SCB my "feedback". After the feedback, CSO taiji back to RM and RM App contacted me for what face2face financial needs analysis etc etc etc .... I refused to meetup

Are you able to trade UT now? My fam account previously cannot but now can already.
My account has been upgraded to priority but my fam one didn't. RM tried calling my fam but we didn't pick up. Ended up no upgrade for that account. We also scared RM wants to meetup bla bla bla so we didn't pick the call.

 

[Imhthc]

Are you able to trade UT now? My fam account previously cannot but now can already.
My account has been upgraded to priority but my fam one didn't. RM tried calling my fam but we didn't pick up. Ended up no upgrade for that account. We also scared RM wants to meetup bla bla bla so we didn't pick the call.

Actually you can still pick up the call and there is no obligation to meet the rm unless the rm mentioned must meet him/her before this can be done which is not the case for yours

 

[peppermint7]

Actually you can still pick up the call and there is no obligation to meet the rm unless the rm mentioned must meet him/her before this can be done which is not the case for yours

My account i don't even need to speak to RM for it to be upgraded. (Btw I don't even know who my RM is.) So we don't bother. It seems like they auto upgrade a handful of friends here in the past. Just wait for it to be auto upgraded will do.

 

[demoforce1]

No buy product?

no, only BS and SC invest

 

[ahnyaahnya]

no, only BS and SC invest

No buy, he boh earn comm?
Boh earn, boh chup

 

[hwarzoner]

havent received BI yet for 01 Nov to 31 Jan 2026 invite.

 

[Sarkie]

Just received BI for Dec-Feb 26 invite.

 

[hwarzoner]

Just received BI for 01 Nov to 31 Jan 2026 invite.

 

[Imhthc]

BI for public promotion is in too

 

[tiertime]

1.2% nia ?

 

[Imhthc]

1.2% nia ?

U dun have wealth holding ah?

 

[tiertime]

U dun have wealth holding ah?

No hv... I do the HSBC one , the process alr painful enough

 

[hwarzoner]

just buy any amount of shares can liao

 

[GrandJedi]

1.2% nia ?

I have some equity but seem to have received about 1% only! Have you written to SC to ask? I see the comment "Exclusive Bonus for Dec25Dec25 to Feb" on my statement. I thought I was on 1.6% Dec1 to January 31??