Starhub 1Gbps Fibre Review

xiaofan

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Starhub offering me recontract to 1gbps with one mth free plus free one smart wifi pro Linksys mx4200 .now on 500mbps plan. Considering to take up due to the good router they are giving me. Haha.

$39.90 per mth

Pretty decent deal. The MX4200 is said to be worth S$399 and at least worth S$300 (dual pack offer price at S$598 from Linksys Lazada). It is much better than Nokia Beacon 1.
 

i1magic

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Yesterday, I brought my Starhub ONT to Starhub shop to cancel my Fiber with them.

CS : Have you recontract yet?
Me : Yes. I switched to M1 because they offered me a good deal but Starhub got nothing for current subscriber like me.

CS : Actually, if you recontract here, we will give you 3mths subscription waiver.
Me : Har? I checked online, there is no such offering. I called the sales hotline, also nobody offered this to me.

CS : Oh. This offer is only available when customer comes down to the Starhub shop.
Me : Har? Starhub has an offer like this and don't put it on the website or communicate with the Sales hotline? Then only tell customer who already sign up elsewhere liao and coming here to return the ONT?

CS : Yah lor.
Me : Then Starhub has to prepare to lose more subscriber liao unless you change this.

Return the ONT and then left.

Bye bye to Starhub after about 20yrs. My mobile phone and now Fiber are all with M1 now.
 

vsvs24

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Yesterday, I brought my Starhub ONT to Starhub shop to cancel my Fiber with them.

CS : Have you recontract yet?
Me : Yes. I switched to M1 because they offered me a good deal but Starhub got nothing for current subscriber like me.

CS : Actually, if you recontract here, we will give you 3mths subscription waiver.
Me : Har? I checked online, there is no such offering. I called the sales hotline, also nobody offered this to me.

CS : Oh. This offer is only available when customer comes down to the Starhub shop.
Me : Har? Starhub has an offer like this and don't put it on the website or communicate with the Sales hotline? Then only tell customer who already sign up elsewhere liao and coming here to return the ONT?

CS : Yah lor.
Me : Then Starhub has to prepare to lose more subscriber liao unless you change this.

Return the ONT and then left.

Bye bye to Starhub after about 20yrs. My mobile phone and now Fiber are all with M1 now.
Maybe a lazy CSO attended to you. I called the sales hotline and they offered me free months.
 

xiaofan

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contract ended finally

source new telco now

Just wondering why?

Starhub actually has probably the best recontract offer for 1Gbps if you talk to them. Or you can choose to go with Starhub 500Mbps plan as well. I am happy with my Starhub 500Mbps plan.

The only good alternative ISP for Starhub is probably M1. M1 recontract offer may not be as good as Starhub though.
 

vaxvms

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Just wondering why?

Starhub actually has probably the best recontract offer for 1Gbps if you talk to them. Or you can choose to go with Starhub 500Mbps plan as well. I am happy with my Starhub 500Mbps plan.

The only good alternative ISP for Starhub is probably M1. M1 recontract offer may not be as good as Starhub though.
look ard n neg with them when i terminate some services
anyway gg to cx fiber tv so need go down n throw them the equipment back

yes...will go m1 if no lobang from them

just like eletricity n gas bill we need jump here switch there for some saving haha
 

xiaofan

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look ard n neg with them when i terminate some services
anyway gg to cx fiber tv so need go down n throw them the equipment back
yes...will go m1 if no lobang from them
just like eletricity we need jump here switch there for some saving haha

For electricity I jumped to Tuas Power as I believe they can survive and there is no change from my side needed -- bill is still through SP.

For SIM only I will stick to SingTel SIM for now but I am open to change to SingTel Gomo or Starhub/Giga. No MVNO for me as I think they may not survive.

For ISPs actually it will not be as smooth to jump around as you need overlapping to avoid downtime. And you usually need to pay the NLT charge. So I will stick to my current ISPs (SingTel 1Gbps and Starhub 500Mbps).
 

vaxvms

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For electricity I jumped to Tuas Power as I believe they can survive and there is no change from my side needed -- bill is still through SP.

For SIM only I will stick to SingTel SIM for now but I am open to change to SingTel Gomo or Starhub/Giga. No MVNO for me as I think they may not survive.

For ISPs actually it will not be as smooth to jump around as you need overlapping to avoid downtime. And you usually need to pay the NLT charge. So I will stick to my current ISPs (SingTel 1Gbps and Starhub 500Mbps).
thanks for the advice

i too reluctant to jump telco as most ard me is on singtel so better stay with green


went down n neg for a recontract
satisfied with the offer n sign :)
din know go down can get better offer than online.........actually i went down is to retur the starhub box
 

huattoeat

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hi all, looking to port over from old singtel 500mb plan to starhub 500mb plan.

noticed that there is only 1 ethernet port on the router (nokia 1) that will be provided by starhub.

is it possible for me to use back the old singtel router in this case? My use case need at least 2 ethernet port.
 

xiaofan

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hi all, looking to port over from old singtel 500mb plan to starhub 500mb plan.
noticed that there is only 1 ethernet port on the router (nokia 1) that will be provided by starhub.
is it possible for me to use back the old singtel router in this case? My use case need at least 2 ethernet port.

You cannot use the old SingTel router as the main router for Starhub. So the Nokia Beacon 1 has to be the main router.

What is the model of your old SingTel router? If it is SingTel AC Elite, AC Plus and AC 1900, then you can connect the WAN port to the LAN port of the Nokia. They will automatically run in AP mode. So you will gain 4 more LAN ports.

If you have older ones like Aztech, they may not be able to run in AP mode properly if you connect the WAN port, but there is a workaround, just connect the LAN port of the Aztech to the LAN port of the Nokia. You will gain three more LAN ports.

You can disable the wifi of the SingTel router if so desired.
 

Babel fish

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The PON light on my nucleus connect ont is off and I have no Internet consequently. Tried calling 1633 but all roads lead me to Linksys support. They cannot help me as it's not a router issue and I can't find any option to speak to Starhub directly regarding my broadband.

What is this cust svc lol
 

minamikaze

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11.11 promo ongoing for starhub now. Seems like a pretty good deal - 4 months free, comes with Starhub smart wifi etc. How is the smart wifi btw, is it good?
 

xiaofan

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11.11 promo ongoing for starhub now. Seems like a pretty good deal - 4 months free, comes with Starhub smart wifi etc. How is the smart wifi btw, is it good?
Smart Wifi is Nokia Beacon 1 and the feedback is in general bad. The resale price is roughly S$40 in Carousell per unit.

But you can always use your own router, unless you need the Mediacorp FTA channels support with Starhub TV+ box support (then you have limited choice for the main router).

*************
New sign ups enter promo code FREE4MTH to enjoy FREE 4 months subscription ($45.90/month thereafter). Effective price at $38.25/month
12 months Disney+ worth $143 at no extra cost
FREE 2 units Smart WiFi worth $398 (for new sign ups)
Free 6 months Junior Protect Basic
For better WiFi coverage, top up $4/month (U.P. $8/month) for Smart WiFi with a 24-month installation plan

https://www.starhub.com/personal/st...disney-on-us_1000mbps-fibre-broadband-r1.html
 
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minamikaze

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Smart Wifi is Nokia Beacon 1 and the feedback is in general bad. The resale price is roughly S$40 in Carousell per unit.

But you can always use your own router, unless you need the Mediacorp FTA channels support with Starhub TV+ box support (then you have limited choice for the main router).

*************
New sign ups enter promo code FREE4MTH to enjoy FREE 4 months subscription ($45.90/month thereafter). Effective price at $38.25/month
12 months Disney+ worth $143 at no extra cost
FREE 2 units Smart WiFi worth $398 (for new sign ups)
Free 6 months Junior Protect Basic
For better WiFi coverage, top up $4/month (U.P. $8/month) for Smart WiFi with a 24-month installation plan

https://www.starhub.com/personal/st...disney-on-us_1000mbps-fibre-broadband-r1.html
Oh man, didn't know the router is so cheap lol. Probably need to spend money to get another router as this one is probably not powerful enough to cover my home.
I'm not too familiar with the mesh thing, does each mesh node need to be connected via ethernet cable to each other?
 

xiaofan

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Oh man, didn't know the router is so cheap lol. Probably need to spend money to get another router as this one is probably not powerful enough to cover my home.
I'm not too familiar with the mesh thing, does each mesh node need to be connected via ethernet cable to each other?

If you have LAN ports at home. Nokia Beacon 1 may be good enough since they give two free units. You need to connect the WAN port of the second unit to the LAN of the main Nokia unit, or through a switch to the main Nokia. Cheap switch like TP-Link TL-SG105 at around S$29.

Ref: Nokia mesh Ethernet backhaul
https://wifi-helpcenter.nokia.com/hc/en-us/articles/360027379513-Ethernet-Backhaul
 

minamikaze

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If you have LAN ports at home. Nokia Beacon 1 may be good enough since they give two free units. You need to connect the WAN port of the second unit to the LAN of the main Nokia unit, or through a switch to the main Nokia. Cheap switch like TP-Link TL-SG105 at around S$29.

Ref: Nokia mesh Ethernet backhaul
https://wifi-helpcenter.nokia.com/hc/en-us/articles/360027379513-Ethernet-Backhaul
Problem is that I don't think my unit has Ethernet ports at the walls. Looks like I might have to do wireless backhauling, which I'm not even sure if the Nokia Beacon supports :(
 

xiaofan

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Problem is that I don't think my unit has Ethernet ports at the walls. Looks like I might have to do wireless backhauling, which I'm not even sure if the Nokia Beacon supports
:(

The Nokia will support both Ethernet backhaul and wireless backhaul.

It is a low end dual band AC1200 mesh solution. Performance will not be good with wireless backhaul. And the second node needs to have good connection to the main node. Try to make them have line of sight if possible.
 
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