Starhub Giga

[radon]

Are you referring to this lobang?

Ya.

 

[Cyborg]

Ya.

Are you onboard with this lobang?

 

[radon]

Are you onboard with this lobang?

nope, on the 15 bucks plan. Don't intend to pay more for 5G as the coverage not that great for now.

 

[Cyborg]

nope, on the 15 bucks plan. Don't intend to pay more for 5G as the coverage not that great for now.

Yup, I heard and read about their 5G coverage too, hence I intend to stick to 4G network at this point of time.

 

[antsig30]

Hi, I have just switch over to GOMO from Singtel Sim-only plan. I have just received singtel bill and was still charged subscription from 2nd Jan to 1st Feb to my credit card. The bill generated was before my port over to GOMO hence the extra charges. I have tried to call singtel billing hotline and it is impossible to reach someone without an active line or account. Anyone have experience on how to get back the extra charges. Will they refunded on the next billing cycle? Thanks.

 

[a4973]

Hi, I have just switch over to GOMO from Singtel Sim-only plan. I have just received singtel bill and was still charged subscription from 2nd Jan to 1st Feb to my credit card. The bill generated was before my port over to GOMO hence the extra charges. I have tried to call singtel billing hotline and it is impossible to reach someone without an active line or account. Anyone have experience on how to get back the extra charges. Will they refunded on the next billing cycle? Thanks.

This is Giga thread.

 

[antsig30]

This is Giga thread.

The reason that I have posted here instead of singtel thread because I'm sure most people here have port over from other telco might have experience this. Hope someone can share here.

 

[--JT--]

The reason that I have posted here instead of singtel thread because I'm sure most people here have port over from other telco might have experience this. Hope someone can share here.

When I port over they pro-rated it. So they only charged the amount of days I used before the porting date. For main teleco it's postpaid (so anything used will only be reflected in the next billing date). Gomo, Giga are prepaid subscriptions so you pay at the start of the billing cycle)

 

[Sambuca78]

Anyone else having issues with Giga now...

 

[Barracudaz]

Hellow, can i check if my previous number is sign under starhub online using corporate plan, I will have issue porting over to GIGA?

 

[magix]

Anyone else having issues with Giga now...

Connected to GIGA but no data coming in? (Calls and sms okey)

Is that the problem u facing?

 

[magix]

Hellow, can i check if my previous number is sign under starhub online using corporate plan, I will have issue porting over to GIGA?

As long as the line is under your name and NRIC, should be able to port.

You can port in and out. I believe they only verify subscriber name and NRIC when doing porting.

If the line is register under company name than i am not too sure.

 

[Sambuca78]

Connected to GIGA but no data coming in? (Calls and sms okey)

Is that the problem u facing?

Ya lo, i just went bugis and it was okay.

Came home problems again. Me at sengkang.

 

[magix]

Ya lo, i just went bugis and it was okay.

Came home problems again. Me at sengkang.

Yes I face the same issue yesterday. I was at the TPE bus stop (Punggol Rd) the long bus stop.

Suddenly no network (Calls and SMS and VoLTE all on/ok) and my phone don't allow me to TAP to board the bus. (kept says no network connection)

Have to switch to Credit card to tap. Once I reach yishun data is back. Can surf net and reply Whatsapp.

 

[Barracudaz]

As long as the line is under your name and NRIC, should be able to port.

You can port in and out. I believe they only verify subscriber name and NRIC when doing porting.

If the line is register under company name than i am not too sure.

Ah i see. Cos when i port over to GIGA as a starhub CIS Customer, it manage to port in successfully. But when my SO ported in from a Starhub CIS Customer, giga say they do not support.

 

[magix]

Ah i see. Cos when i port over to GIGA as a starhub CIS Customer, it manage to port in successfully. But when my SO ported in from a Starhub CIS Customer, giga say they do not support.

Not too sure if rules has changed or you speak to a CMI support. Giga customer support is quite weak.

 

[crystalnox]

Connected to GIGA but no data coming in? (Calls and sms okey)

Is that the problem u facing?

Common issue, not just with Giga but with Singtel MVNOs as well. Happens maybe once or twice a month, depends on (bad) luck.

 

[magix]

Common issue, not just with Giga but with Singtel MVNOs as well. Happens maybe once or twice a month, depends on (bad) luck.

So far happen to Giga more often. My other family members who are on Other MVNO haven't reported this issue.

My brother and I each kanna 2-3 times and we are all with giga.

 

[Cyborg]

Happened to stumble on this ad which seems attractive but uncertain about their data network coverage.
Wondering whether to port over from my current GIGA.

 

[radon]

Happened to stumble on this ad which seems attractive but uncertain about their data network coverage.
Wondering whether to port over from my current GIGA.

U can always try out then if not happy port out again. Advantage of no contract.