Starhub Giga

[Cyborg]

U can always try out then if not happy port out again. Advantage of no contract.

Yes, that's what I have thought.
But quite "leh chey" to perform porting in and out.

 

[radon]

Yes, that's what I have thought.
But quite "leh chey" to perform porting in and out.

True, for me last time I was on M1 for 3+ years.
The signal @ home bad, sms delayed, voice call not clear/get dropped so I avoid M1 network.
Some ppl has this issue with starhub & singtel at the area they need good signal.
So no choice to try it out then you know which one suit you the best in term of $ & usability.

 

[Cyborg]

True, for me last time I was on M1 for 3+ years.
The signal @ home bad, sms delayed, voice call not clear/get dropped so I avoid M1 network.
Some ppl has this issue with starhub & singtel at the area they need good signal.
So no choice to try it out then you know which one suit you the best in term of $ & usability.

Noted with thanks.

 

[Cyborg]

Another Giga Surprise event.................

 

[icyflame]

My 2 lines cancelled by Gomo but not ported over by Giga. Now cannot receive phone calls or SMS OTP as temp numbers are used.

Giga live chat cmi. Was 2nd in Q at 905. Now am 3rd in Q as I requested again after no live agent responded.

No wonder people say they’re service cmi. Customer service like non existent

 

[phayze]

My 2 lines cancelled by Gomo but not ported over by Giga. Now cannot receive phone calls or SMS OTP as temp numbers are used.

Giga live chat cmi. Was 2nd in Q at 905. Now am 3rd in Q as I requested again after no live agent responded.

No wonder people say they’re service cmi. Customer service like non existent

Under what conditions GOMO cancel your line? Subscription due or any other reason?

 

[icyflame]

Under what conditions GOMO cancel your line? Subscription due or any other reason?

Cancelled as part of the porting over process.

Someone giga! activated the line without transferring the number. I was left without my existing number for close to 12 hours.

And I waited for 3 hours and couldn’t get anyone to attend to me. Just keep telling me I am number 1 in the Q, but never got to me. Terrible service

 

[froztheart]

Roaming in Malaysia with Giga and couldn't even get it to connect to any network.
Anyone had a better luck than me?

 

[crystalnox]

Roaming in Malaysia with Giga and couldn't even get it to connect to any network.
Anyone had a better luck than me?

Did you purchase the right roaming plan? ROTW doesn't cover Msia.

 

[froztheart]

Did you purchase the right roaming plan? ROTW doesn't cover Msia.

Yeah, GigaRoam APAC, definitely got the correct one. lol

 

[Cyborg]

For me roaming in Malaysia and Thailand with gigaRroam APAC, I did not encounter any problems.
If Giga have the 1GB+1GB sale, I will definitely buy and store for my next trip.
Currently I have already stored 4GB preparing for my coming trip on 19 Feb to Penang.

 

[highsulphur]

The rotw plan isn't cheap at $15 for 1 GB

 

[Beepbeep8]

Roaming in Malaysia with Giga and couldn't even get it to connect to any network.
Anyone had a better luck than me?

I moved out of Giga bcos of this. Currently on Zero1 and MyRepublic. Able to receive call and sms without subscribe the roaming service.

 

[froztheart]

I moved out of Giga bcos of this. Currently on Zero1 and MyRepublic. Able to receive call and sms without subscribe the roaming service.

Yeah, probably moving out too. Damn cui man, the CS level also cui...

 

[Cyborg]

I agree that Giga's CS seems to be not in existence at all.
No one at Giga bothers to reply our messages even though they mentioned to respond within 72 hours.
This is the main concern that I am planning to port over to some other telco probably after my trip.

 

[froztheart]

I agree that Giga's CS seems to be not in existence at all.
No one at Giga bothers to reply our messages even though they mentioned to respond within 72 hours.
This is the main concern that I am planning to port over to some other telco probably after my trip.

They do reply but the attitude was bo chup.
When seek help for my roaming issue, they just tell me try manual connect.
If cannot just refund. lol

 

[Cyborg]

They do reply but the attitude was bo chup.
When seek help for my roaming issue, they just tell me try manual connect.
If cannot just refund. lol

At least you managed to receive their reply.
For me, no reply for more than a week, hence I waited for another week, unfortunately still no reply.
So, I followed up again with some harsh words, guess you know the outcome, totally no reply at all.
Eventually I gave up and start to ponder as to which telco I should port over.

 

[froztheart]

At least you managed to receive their reply.
For me, no reply for more than a week, hence I waited for another week, unfortunately still no reply.
So, I followed up again with some harsh words, guess you know the outcome, totally no reply at all.
Eventually I gave up and start to ponder as to which telco I should port over.

Self pawned for Giga..

 

[Cyborg]

Self pawned for Giga..

Not exactly being used by Giga lah!.
Tbh, I was enticed to their offering of multiple freebies now and then.
Furthermore, I do not encounter any issues with their network signals whether local or overseas.
The only frustration is their attitude in responding and for my case, do not bother to respond at all.

 

[Cyborg]

Yeah, probably moving out too. Damn cui man, the CS level also cui...

Any telco in mind to port over?