Starhub Giga

chaiscool

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So those ppl that took your codes could have purchased a code for their own use?
The promotion quite confusing and misleading, think most just assume that it require a different account to redeem. They market / promote it as gift giver and receiver.

imo doesn’t make sense that the same account that purchased the promotion can apply to itself for a new line.
 

a4973

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The promotion quite confusing and misleading, think most just assume that it require a different account to redeem. They market / promote it as gift giver and receiver.

imo doesn’t make sense that the same account that purchased the promotion can apply to itself for a new line.
So why are people asking for codes when they can buy on their own? Is it really just to save that $1?
 

chaiscool

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So why are people asking for codes when they can buy on their own? Is it really just to save that $1?
Likely don’t have giga account or just assume it needs to be gift giver and receiver.

Most won’t want to risk buying then cannot use since giga promotes it as gifting to others.
 

ERT

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Would those who port over to Giga via gift codes help to post the turnaround time taken by Giga to port over from their existing telco?

This turnaround time is useful to those trying to gauge how far ahead they need to submit the port over request before their existing telco billing cycle.
 

chaiscool

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Would those who port over to Giga via gift codes help to post the turnaround time taken by Giga to port over from their existing telco?

This turnaround time is useful to those trying to gauge how far ahead they need to submit the port over request before their existing telco billing cycle.
Imo it’s best to do it early as no one can guarantee the porting time. It can range from 1-7 days. Sometime got porting issue too.
 

bunegg

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Would those who port over to Giga via gift codes help to post the turnaround time taken by Giga to port over from their existing telco?

This turnaround time is useful to those trying to gauge how far ahead they need to submit the port over request before their existing telco billing cycle.
i ported 4 lines over. all took 1 working day. they dont port over during weekends and PH.
 

bunegg

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i ported 4 lines over. all took 1 working day. they dont port over during weekends and PH.
i also noticed once you receive the card, they auto port over liao. means 1 day after you get the new sim card you can use your new line liao... before i even put in the new sim card and click on activate in the app, its already ported over. But my case might be isolated case...
 

chaiscool

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i also noticed once you receive the card, they auto port over liao. means 1 day after you get the new sim card you can use your new line liao... before i even put in the new sim card and click on activate in the app, its already ported over. But my case might be isolated case...
No it’s giga way. For giga if you enter your porting number during sign up, they will auto port over for you as soon as the sim is delivered.

However, if you want to time it yourself and port over later then you’ll need to take a new number during sign up. After receiving the new number you can take your time to activate and then port over.

Vivifi is different, you can port over during sign up and they won’t auto port over even after you collect the sim card. It will only port over after you activate the new sim card
 

a4973

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No it’s giga way. For giga if you enter your porting number during sign up, they will auto port over for you as soon as the sim is delivered.

However, if you want to time it yourself and port over later then you’ll need to take a new number during sign up. After receiving the new number you can take your time to activate and then port over.

Vivifi is different, you can port over during sign up and they won’t auto port over even after you collect the sim card. It will only port over after you activate the new sim card
So is there a timeline to activate the sim after receiving it? Can wait for a couple of weeks? Thanks.
 

chaiscool

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So is there a timeline to activate the sim after receiving it? Can wait for a couple of weeks? Thanks.
If port over during sign up, might as well activate it quickly as your old line is dead. But if sign up new number, iirc can wait for few weeks. Maybe up to a month.
 

a4973

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If port over during sign up, might as well activate it quickly as your old line is dead. But if sign up new number, iirc can wait for few weeks. Maybe up to a month.
Oh yah sorry forgot to add that it is a new line so can hold off activating for a couple of weeks. Thanks
 

bunegg

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Ok I went to check in more details about the gift a line promo.

For convenience I just put what I learnt so far about it.

Promo deadline: Activate before 31 August 23

simply follow the steps below:
1. Login to giga app and select the 10GB plan
2. Select “Keep existing number” and fill in your number transfer details
3. Proceed to verify your customer details
4. Select your preferred delivery timesloy
5. Enter gift code and proceed to check out at $1.
6. Once you receive your giga SIM card, your number will be ported over in the next worki
ng day

yes porting is triggered upon delivery of SIM card. It takes just 1 working day for porting to be successful.

Who can buy gift code:
Only giga customers have the power to gift a giga mobile line. BUT the gift code can be used for all new line sign ups, applicable to both new and existing giga customers.

That means the gift code can be used for your same giga account, but for a new line sign up.

Each gift code can be redeemed only once.
 

bunegg

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If port over during sign up, might as well activate it quickly as your old line is dead. But if sign up new number, iirc can wait for few weeks. Maybe up to a month.
Best to port over at point of sign up so number transfer is seamless
 
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