Starhub Giga

[froztheart]

Giga apac roaming 50% off. Where do you enter the promo code? Is it after clicking "let's roll"?

Checkout page, there's a field to input.

 

[Leion]

I have just ported from starhub to giga. Feeling a bit unsecure that my phone is unreachable whilst overseas. Thinking to switch to simba or eight.
Could not find information of any minimum subscription period for giga. Anyone can advise?

 

[Tedicious]

I have just ported from starhub to giga. Feeling a bit unsecure that my phone is unreachable whilst overseas. Thinking to switch to simba or eight.
Could not find information of any minimum subscription period for giga. Anyone can advise?

Don't have any minimum subscription. But do note sine U already paid your subscription fee, there will be no pro rated

 

[Leion]

Thank you for the quick reply

 

[ExArchz]

Just ported in to Giga 5g $18 plan and opt for esim a few days ago but i dont have 5g connection.
Using samsung s22 ultra. Anyone experienced this before?

 

[Tedicious]

Just ported in to Giga 5g $18 plan and opt for esim a few days ago but i dont have 5g connection.
Using samsung s22 ultra. Anyone experienced this before?

Did you turn on 5G on your phone?
Have you try to restart your phone ?

 

[Leion]

Just ported in to Giga 5g $18 plan and opt for esim a few days ago but i dont have 5g connection.
Using samsung s22 ultra. Anyone experienced this before?

I ported into giga using s22u on physical sim a month ago. 5g no issues. Roaming data worked well in Malaysia. Only lacking roaming calls. Ported to eight for the roaming call capabilities. Same starhub back bone. So far so good

 

[ExArchz]

Did you turn on 5G on your phone?
Have you try to restart your phone ?

Yes. I checked and double checked my settings. Restarted my phone a few times. Since last fri till today no 5g.
Previously using myrepublic 5g from day 1 no problem one

 

[Tedicious]

Yes. I checked and double checked my settings. Restarted my phone a few times. Since last fri till today no 5g.
Previously using myrepublic 5g from day 1 no problem one

Have to reach out to them and check

 

[recca85]

Anyone having problem porting out from Giga?
I tried with zero1 in Dec and they said rejected by Giga as it is prepaid.
I tried again with changi mobile and it is also rejected by Giga.
I sent 2 tickets, 1 in mid Dec and 1 a few days ago and not a single reply.
Anyway else to escalate?
My first port out of another number is straight forward and no issue.

 

[rest1ess]

Anyone having problem porting out from Giga?
I tried with zero1 in Dec and they said rejected by Giga as it is prepaid.
I tried again with changi mobile and it is also rejected by Giga.
I sent 2 tickets, 1 in mid Dec and 1 a few days ago and not a single reply.
Anyway else to escalate?
My first port out of another number is straight forward and no issue.

Ported out a few days ago, no issue.

 

[froztheart]

Anyone having problem porting out from Giga?
I tried with zero1 in Dec and they said rejected by Giga as it is prepaid.
I tried again with changi mobile and it is also rejected by Giga.
I sent 2 tickets, 1 in mid Dec and 1 a few days ago and not a single reply.
Anyway else to escalate?
My first port out of another number is straight forward and no issue.

Try contacting them on FB, no issues porting out.

 

[crystalnox]

Anyone having problem porting out from Giga?
I tried with zero1 in Dec and they said rejected by Giga as it is prepaid.
I tried again with changi mobile and it is also rejected by Giga.
I sent 2 tickets, 1 in mid Dec and 1 a few days ago and not a single reply.
Anyway else to escalate?
My first port out of another number is straight forward and no issue.

Just try again, keep telling your receiving side telco to retry. I’ve ported into giga twice in the past few years, first try port out always fails.

 

[Kepller]

Anyone received this message from giga today?
"Your current giga plan will be changed to the new plan on **-**-****. Your data rollover will reset accordingly."

Looking through the giga website and the app, there doesn't seem to be a "new" plan, I'm on the $10 plan and it looks to be identical.

 

[sibeiTrolled]

Anyone received this message from giga today?

If you recieved this today, means your renewal was today or yesterday i guess?

I'm on the $10 plan and it looks to be identical.

Recieved this message as well on 2nd number which is on the same plan as yours
But didn't recieve it on my main number which is on the 18 SGD plan

 

[Kepller]

If you recieved this today, means your renewal was today or yesterday i guess?


Recieved this message as well on 2nd number which is on the same plan as yours
But didn't recieve it on my main number which is on the 18 SGD plan

My renewal is today 18 Jan. I've never received this type of sms before, usually it's just a giga receipt email and sms.

 

[sibeiTrolled]

My renewal is today 18 Jan. I've never received this type of sms before, usually it's just a giga receipt email and sms.

Mine was on the 15 and so far ya, first time getting this SMS as well.

Never bothered with it since i login the portal to check and there wasn't any changes that i noticed.

 

[Kepller]

Mine was on the 15 and so far ya, first time getting this SMS as well.

Never bothered with it since i login the portal to check and there wasn't any changes that i noticed.

Thanks for the info. In this case it does seem safe to assume that this sms is just a "new" format that giga may be adopting.

I was actually hoping that they would finally decide to give us more data on the $10 plan considering all other telco seems to be more generous with their data offering 100gb+ for the $10 range plan, while we're getting only 20GB per month.

 

[sibeiTrolled]

Thanks for the info

I kinda panic for a moment when i saw the message, thought that i probably had done something and that was a best case scenario. But if you want, could just check with the CSO.

give us more data on the $10 plan

Haha, i wouldn't mind but as a 2nd number, i guess its not a "need" to me in the meantime.

all other telco seems to be more generous with their data offering 100gb+ for the $10 range plan

True
Eight, Simba and ZYM on a roll these days.
Probably at some time, when i stopped being lazy and switch this spare number over to the cost efficient one

 

[Jurong640]

Giga gives 88GB free local data for its customers. Users need to redeem on your app