Starhub Giga

[SBS2716G]

Not sure what u are trying to do.
Do u need to port in or do u need a new giga number? Or do u need to port in, then want a new number?

If it is the latter, then might as well cancel the port in now (since u wrote "need to port in", which I assume u have not ported in yet) and just retain your existing giga number (and take it as a new giga number lor).

Port in using another plan then, if your purpose is just to cancel from TPG.

I have a TPG plan. Their billing is erratic. And it is difficult to cancel. They take long time to reply email.

So alternative is to port out to other telco, so the TPG side will be cancel.

So I wan to port in to Giga first. But after port in, I wan change to a new giga number. The purpose of port in is actually to cancel the TPG plan.

I know I can just sign up a new number at giga. But that won’t cause my TPG line to be cancel.

Alternatively I port in to giga. Use for 1 month so as not waste the $12 Sign up another giga line as well but only activate after the port in line is cancel after one month.

Best is that I can change the number after I port in. No need sign 2 lines

 

[SBS2716G]

In the app does not have this function to change number.

Suggest you chat with the support. I suspect they asked u apply for a new line and terminate the old Giga line.


When Giga first started. Port in is only available for new sign up.


The port in function was only added after customer like me Kpkb why port in only available during sign up only.

This is what I think. Port in n cancel after one month. Sign another new line from giga as I saw some number that I wan

 

[Kiwi8]

I have a TPG plan. Their billing is erratic. And it is difficult to cancel. They take long time to reply email.

So alternative is to port out to other telco, so the TPG side will be cancel.

So I wan to port in to Giga first. But after port in, I wan change to a new giga number. The purpose of port in is actually to cancel the TPG plan.

I know I can just sign up a new number at giga. But that won’t cause my TPG line to be cancel.

Alternatively I port in to giga. Use for 1 month so as not waste the $12 Sign up another giga line as well but only activate after the port in line is cancel after one month.

Best is that I can change the number after I port in. No need sign 2 lines

I think u should do the 2 things separately.

I dun think it is possible to sign up for a plan, and after port-in liao, still want another number.

U might as well email TPG to cancel your line directly and dun do the port-in.

 

[justln]

Why so mafan? TPG thread got personal email of a TPG employee that you can email for termination, just do that.
Port here port there change number just to cancel TPG, spend more time and effort doing so.

If I were GIGA, I would just say no to save the headache of transferring accounts/numbers.

 

[lohsenglte]

Best is to change all APN to Giga.

Giga although using starhub network. But can't use the starhub customer apn.

????

I used shwap and shinternet on giga, it works what?

 

[SBS2716G]

I think u should do the 2 things separately.

I dun think it is possible to sign up for a plan, and after port-in liao, still want another number.

U might as well email TPG to cancel your line directly and dun do the port-in.

Already say TPG can take 2 months to reply n cancel. That there problem

 

[justln]

Already say TPG can take 2 months to reply n cancel. That there problem

People already say they got their accounts cancelled in 15 mins through the personal TPG employee email, why even bother with this convoluted kerfuffle mess of porting in, changing number if it is even possible?

 

[sadboy]

????

I used shwap and shinternet on giga, it works what?

Yes it works for me too but sometimes my data stop working and only way is change default apn. Not sure why. Using Android btw

 

[ichinisan]

Hope that giga will support change of ownership. Other MVNOs like circleslife and myrepublic allow this.

 

[divineone]

without purchasing the IDD pack, making overseas call out won't connect? Also 1900 calls cannot work?

 

[SibehHL]

Had the same issue and change to giga APN as advised by CSO. No problem after that

Yes it works for me too but sometimes my data stop working and only way is change default apn. Not sure why. Using Android btw

 

[addict951]

Anybody jumped over to the Giga $10 plan from the MR $10 plan?
Did reception improve for you?

 

[sadboy]

Anybody jumped over to the Giga $10 plan from the MR $10 plan?
Did reception improve for you?

Depends where u usually go. I think all Telco network about the same (except tpg).

They each have their blindspots. Giga using starhub so you might like to check with friends using Starhub.

 

[davi502]

Anybody jumped over to the Giga $10 plan from the MR $10 plan?
Did reception improve for you?

My brother was on CL and recently switched to giga. So far so good, network and coverage better than CL. Previously when doing grabfood using CL sometimes will have no or slow mobile data. In West area.

 

[tanchoo1]

Had the same issue and change to giga APN as advised by CSO. No problem after that

People don't use the recommended APN of "giga" and complain when they have intermittent data. The logic...

 

[SibehHL]

Anyone you know of complained to you in particular?

People don't use the recommended APN of "giga" and complain when they have intermittent data. The logic...

 

[tanchoo1]

Anyone you know of complained to you in particular?

Obviously not you. I won't quote them.

 

[YouHeypiCanLiao]

Anybody jumped over to the Giga $10 plan from the MR $10 plan?
Did reception improve for you?

bro...i'm also considering to downgrade leh
WFH can't even fish the 20gb for my GOMO..

 

[Kiwi8]

Tomorrow is the 1st liao. Hopefully my activation goes smooth without delays.

 

[s330063]

Tomorrow is the 1st liao. Hopefully my activation goes smooth without delays.

activating my Giga Tomorrow also, I'll try out for one month, Oct then port over from my M1 $39 4GB plan