Starhub Giga

[EveMuffins]

giga port in need to take selfie right?

any telco no need to take selfie?

 

[chaiscool]

giga port in need to take selfie right?

any telco no need to take selfie?

Only redone need, giga no need

 

[froztheart]

giga port in need to take selfie right?

any telco no need to take selfie?

Never gotten such ridiculous request from any telco yet. lol

 

[ash like snow]

You'll definitely have to pay the 1 month subscription.
Ensure its ported over to Giga first before porting out.

may i know if this is the correct procedure?

1. Singtel contract ends on 15th jan 2024
2. I sign up giga with a NEW number on 12th jan
3. Giga sim card arrived and i activate/port into it (with the same giga sim card)
4. Wait for giga port in email/notification

usually how long does it take for the port in to be done?

 

[froztheart]

may i know if this is the correct procedure?

1. Singtel contract ends on 15th jan 2024
2. I sign up giga with a NEW number on 12th jan
3. Giga sim card arrived and i activate/port into it (with the same giga sim card)
4. Wait for giga port in email/notification

usually how long does it take for the port in to be done?

Port out on 11/12th if want to avoid fees from ST.
Just port number, no need to request new number, unless that's your intention as a temp number will be provided while porting.
Takes about 2/3 days for delivery, and 1 day to port over?

 

[instad]

Port out on 11/12th if want to avoid fees from ST.
Just port number, no need to request new number, unless that's your intention as a temp number will be provided while porting.
Takes about 2/3 days for delivery, and 1 day to port over?

Shouldn't it be port after 15th Jan 2024 to avoid early termination (of contract) fees?

 

[froztheart]

Shouldn't it be port after 15th Jan 2024 to avoid early termination (of contract) fees?

Yeah, my bad on this.

 

[ash like snow]

Port out on 11/12th if want to avoid fees from ST.
Just port number, no need to request new number, unless that's your intention as a temp number will be provided while porting.
Takes about 2/3 days for delivery, and 1 day to port over?

Oh I wanted to skip waiting of the giga sim card thus I thought it might be better to straightaway port in on 15th (replacing temporary number) so there's only 1 day to wait instead of 3 days

 

[ash like snow]

Shouldn't it be port after 15th Jan 2024 to avoid early termination (of contract) fees?

Am I able to port in to giga on 15th Jan 00:00? Or is it better to wait until 16th Jan?

 

[froztheart]

Oh I wanted to skip waiting of the giga sim card thus I thought it might be better to straightaway port in on 15th (replacing temporary number) so there's only 1 day to wait instead of 3 days

I don't think GIga have such a flow for porting in, believe its either port in (w temp number) or new number.
Do correct me if I am wrong though.

Am I able to port in to giga on 15th Jan 00:00? Or is it better to wait until 16th Jan?

Better to wait for 16th Jan then, since IIRC Singtel will prorate the bill.

 

[Jorgensen]

Anyone use gigaroam apac in JB. Do you have this problem where the internet will lost connection for few hours? I have use gigaroam in thailand no such connectivity issue.

 

[infinity2030]

may i know if this is the correct procedure?

1. Singtel contract ends on 15th jan 2024
2. I sign up giga with a NEW number on 12th jan
3. Giga sim card arrived and i activate/port into it (with the same giga sim card)
4. Wait for giga port in email/notification

usually how long does it take for the port in to be done?

First sign up for a giga line with a new number on 11/12 Jan 2024 and schedule delivery on 13 Jan 2024.
Upon receiving SIM, activate it and wait to initiate port-in on 16 Jan 2024 before 5pm to be 100% sure porting can be done same night.
Port in will start 11pm on 16 Jan 2024, and shall complete by 3am 17 Jan 2024.

 

[ash like snow]

First sign up for a giga line with a new number on 11/12 Jan 2024 and schedule delivery on 13 Jan 2024.
Upon receiving SIM, activate it and wait to initiate port-in on 16 Jan 2024 before 5pm to be 100% sure porting can be done same night.
Port in will start 11pm on 16 Jan 2024, and shall complete by 3am 17 Jan 2024.

I actually checked with singtel and they said my contract will ends at 15th Jan 12:19am. So I'll sign up giga on 11/12Jan as per your advice and proceed to port in before 5PM on 15th Jan, and port in will complete on 16th.

Tldr:
Contract ends: 15th Jan 12:19am
Port into giga: 15th Jan before 5pm
Port in: start from 11pm on 15th Jan
Port in complete: by 3am 16th Jan

Correct?

 

[infinity2030]

I actually checked with singtel and they said my contract will ends at 15th Jan 12:19am. So I'll sign up giga on 11/12Jan as per your advice and proceed to port in before 5PM on 15th Jan, and port in will complete on 16th.

Tldr:
Contract ends: 15th Jan 12:19am
Port into giga: 15th Jan before 5pm
Port in: start from 11pm on 15th Jan
Port in complete: by 3am 16th Jan

Correct?

yep - you may just initiate the port in anytime morning on 15 Jan then.

 

[ash like snow]

yep - you may just initiate the port in anytime morning on 15 Jan then.

Ok! Thank you so much

 

[chong]

What's the best way to talk to Customer service? They seem to be unreachable on WhatsApp and Live chat on their app..

 

[froztheart]

What's the best way to talk to Customer service? They seem to be unreachable on WhatsApp and Live chat on their app..

Facebook works too.

 

[gapboy]

S23 ultra red.

 

[Mars100]

Hello all,
Just jumped to giga and has a couple of questions.

1. Does anyone advise on how the monthly payment works? Mine is currently set to Apple Pay. Will they automatically charge the monthly bill to my Apple Pay?

2. Is the 5g for giga good/ decent?

3. Also, I heard from my friend that he is on goo 4g plan and they offered 5g for free, at the same price. anyone heard of it or experienced it?

Thank you in advance

 

[thekh21]

Worse ,nx year want charge more gst