StarHub MaxInfinity Fiber Optic - Experience

[ngbc]

That's strange, unless yours is a diff model cos my box printed HG8240 GPON Terminal, it has 2 tel sockets beside the 4 lan ports.

So now SH finally install HG8240, same as that of M1 :

 

[canonrow]

This is SH's ONT HG8240

 

[albertlee]

Mine black ont. Only have four lan ports. Don have the phone line port.

Your should be HG8040 which is also black but lack voice service.

 

[Bieffe]

This is SH's ONT HG8240

with this model means can connect phone direct to it? For digital voice?

 

[albertlee]

This is SH's ONT HG8240

Same as M1 but with NC logo similar to HG863. I wouldn't be surprise that SH had the firmware customize to suit their needs.

Are you able to access the ONT webUI (hint: telecomadmin/admintelecom)?

 

[canonrow]

with this model means can connect phone direct to it? For digital voice?

Yes, I just have to connect my phone to it's tel pt for free digital voice with SH. I had been doing same thing previously with SH's motorola modem.

 

[albertlee]

with this model means can connect phone direct to it? For digital voice?

Since the TEL1 light is on meant that voice service is active. Look like SH had finally learn the lesson by switching to this box.

 

[canonrow]

Same as M1 but with NC logo similar to HG863. I wouldn't be surprise that SH had the firmware customize to suit their needs.

Are you able to access the ONT webUI (hint: telecomadmin/admintelecom)?

Apologies.. I'm not that power techie, only can scratch surface general stuff, so don't exactly know how to do that...

 

[albertlee]

Apologies.. I'm not that power techie, only can scratch surface general stuff, so don't exactly know how to do that...

Connect a PC to port1 on ONT, set IP address to 192.168.100.2 and access the webUI at 192.168.100.1 (enter the user/pw given earlier).

The current firmware for M1 ONT is V1R003C00S105.

 

[kevinbox]

Anyone with Digital Voice managed to swap ONT to HG8240? I am connecting Digital Voice via a Cable Modem now

 

[canonrow]

Connect a PC to port1 on ONT, set IP address to 192.168.100.2 and access the webUI at 192.168.100.1 (enter the user/pw given earlier).

The current firmware for M1 ONT is V1R003C00S105.

I'll try it at home later.. Thanks.

 

[Bieffe]

Anyone with Digital Voice managed to swap ONT to HG8240? I am connecting Digital Voice via a Cable Modem now

Just called SH. Say don't support voice. I don't quite buy what the CSO saying. She can't tell the difference between router and ONT. Technical dep will call me back

 

[albertlee]

Anyone with Digital Voice managed to swap ONT to HG8240? I am connecting Digital Voice via a Cable Modem now

Can you still access Internet on the cable? If yes, there is no reason to switch to HG8240 since you'll be getting 2 broadband for the same price.

 

[albertlee]

Just called SH. Say don't support voice. I don't quite buy what the CSO saying. She can't tell the difference between router and ONT. Technical dep will call me back

CSO staff just CMI, can you imagine that they can't even tell the different btw HG863 and HG8240, insisting that the latter need to connect to the former when I switched over to M1.

 

[kevinbox]

Nope cannot access net via cable modem anymore.... just DV... running 2 device, waste eletricity

 

[albertlee]

Nope cannot access net via cable modem anymore.... just DV... running 2 device, waste eletricity

That's too bad, when I was still on SH Fiber this was possible so look like they have plug the hole.

 

[LightBuzz]

hello I had just install maxonline fiber 200mbps , I did a speedtest on starhub website and the result show

download 47.37mbps / upload 42.67mbps.

is that normal? I thought I had sign up for at max 200? anyone can advise?thk

 

[kon_sk]

hello I had just install maxonline fiber 200mbps , I did a speedtest on starhub website and the result show

download 47.37mbps / upload 42.67mbps.

is that normal? I thought I had sign up for at max 200? anyone can advise?thk

test on WIFI or LAN?

WIFI, depending on what WIFI you have, but in general normal

LAN, not normal... what setup do you have?

 

[LightBuzz]

test on WIFI or LAN?

WIFI, depending on what WIFI you have, but in general normal

LAN, not normal... what setup do you have?

hi

I am using wifi,
my setup is Huawei echolife HG8040 and router is d-link AC1750

 

[Gribber]

hello I had just install maxonline fiber 200mbps , I did a speedtest on starhub website and the result show

download 47.37mbps / upload 42.67mbps.

is that normal? I thought I had sign up for at max 200? anyone can advise?thk

Please test it with a wired connection to determine actual throughput instead.