StarHub MaxInfinity Fiber Optic - Experience

ceecookie

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Complain to IDA.

This outage may be a breach of the Telecommunication Act of which Starhub is adhered to. Singtel was fined 400k for a similar outage of their 3G network :s22:
 

D1v1n34nG3L

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Me regretted since the first day of installation too, until nw they haven't solve the problem of my browser cannot display the webpage intermittently.

I'm having this problem too!!

it is super annoying....it causes my web applications to fail as well.

Does anyone know if it is a router problem or just a plain starhub problem we can't do anything about?
 

ceecookie

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I'm having this problem too!!

it is super annoying....it causes my web applications to fail as well.

Does anyone know if it is a router problem or just a plain starhub problem we can't do anything about?

Its an issue with starhub proxy server that has been around since 1st quarter of the year. No solution found so far, except to terminate ur contract
 

tuglaq

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Any one having issue with Fiber Broadband in Corporation Road area. Mine down since 4 AM yesterday.
 

Gribber

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Dear experts,

Anyone on Starhub MaxInfinity Plan and have use this program called CAMFROG (Camfrog Video Chat Rooms & Live Webcams!)

I am having issues with the video chat. According to Starhub Helpdesk it could be due to the program provider blocking IP range 182.55.xxx.xxx used by Starhub.

I would like to seek your advice if they are trying to smoke me.



1. Please check this link : 20120528_2050_39.avi - YouTube (using MaxOnline)
2. Compare with this link Camfrog using HP wireless tether.avi - YouTube

(Connected via mobile phone transmitting as wireless gateway)

3 Compare with this link : fibre2.avi - YouTube (using ISP2: Max Infinity)

As you could observe, when I use ISP1 and my mobile phone as service provider, there is no problem with CAMFROG program (video chat is ok) The moment I change to ISP2, it will hang after 20s (the video).

Any expert please advice.


My view is:
If the provider of CAMFROG blocks starhub IP, I will not be even able to connect to the program.However, I could connect to the program, open the chat room (eg CAMFROG ASIA), open the video. The chat room's main chat is running smoothly. Only the video hangs after 15s . There is no issue to Maxonline or using my phone.

Update: Starhub say CAMFROG may be the one blocking their IPs. Is there such thing? My friend using Singtel Fiber no such issue (although different IPs)

don't know how to help without proper links.
 

Boltersdriveer

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If it hangs after 20 seconds, it means it worked, but something else is affecting your connection to Camfrog.
 

CoolSilverRider

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Anyone encounter no services again?

Tried mine this morning, and is down as per like last week.

Area: Jurong East
 
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